The girl was very respectful and polite at the window. I’m very pleased with the food. Everything was made right and looked great. I’m very hard to please when it comes to food and service and I literally had nothing to complain about. Just good food and good service.
Food: 5
Service: 5
Laura Velando
Twice now they've said they're "cleaning the machine" when I order a milkshake. 3 hours before closing? Y'all are pulling a McDonald's 🤣 Wrong place to order a milkshake I guess, I'll just rely on Sonic 💖
Food: 5
Service: 3
Eddie Wise
99% of the time, always smiling. Told the kid please don’t forget my wife wife’s sauce, he made sure there was plenty. lol
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Beef and Cheddar
T “Drake”
Just like anywhere else portions have gotten smaller but the prices have gone up
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Gyro
Jennifer Hedden
Food was cold after waiting 20 minutes in the drive thru for fries. Unacceptable!!
Atmosphere: 1
Food: 1
Service: 1
LD Stafford
I was passing through on my return home. While waiting on my jamocha shake, I asked for verification of my location. The young lady, C, pulled up her phone and offered me a few insights to local traffic and travel times. Not only did I get a very good milk shake, but I met a lovely young lady who went above and beyond to assist a traveler.
Atmosphere: 5
Food: 4
Service: 5
John Burley Jr
A little on the cold side dinning in.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Dip
S G W
Milkshake machine same as Mcdonald’s ice cream machine…..”me no worky”
Evan Knight
the food was good , but the staff is very rude and hateful. and tables don’t stay clean .
Atmosphere: 2
Food: 4
Service: 2
Daniel Neeley
Food always taste like they took it out the microwave
Very rude shift manager on 6/12/2024 at 11:30 AM. Ordered on line and she said we do not have your order. Retrieved the email with proof of purchase and she would not even look my way. They finally fix the order and gave it to me, but again when asked about it. She said they didn't have it.
Atmosphere: 5
Food: 5
Service: 1
enigmatic koala
We're homeless and mostly broke. Placed a drive thru order and realized it was more than we could afford, quickly told the people's at window we had to cancel.
Came back after acquiring money and placed an order for one of us, what we could afford.
Manager walked out to us in front of other cars and in person she shamed us for not having enough money before because " she has to answer for that ", stared us down like children, only stopping to refuse us service.
Please don't eat at Arbys in Hazel Green.
Atmosphere: 1
Food: 1
Service: 1
Tiffany McBay
I go here at least once a month. Service is always friendly and fast. I came last night for some mozzarella sticks. They are always hot and have that good cheese pull and offered extra sauce before I even asked. Love this Arby’s!
Atmosphere: 5
Food: 5
Service: 5
SHERRI WILLIAMS
Got a beef and cheddar sandwich. The meat was pink. I told them upfront. They re-made it just to give me more pink meat
The girl was very respectful and polite at the window. I’m very pleased with the food. Everything was made right and looked great. I’m very hard to please when it comes to food and service and I literally had nothing to complain about. Just good food and good service.
Food: 5
Service: 5
Twice now they've said they're "cleaning the machine" when I order a milkshake. 3 hours before closing? Y'all are pulling a McDonald's 🤣 Wrong place to order a milkshake I guess, I'll just rely on Sonic 💖
Food: 5
Service: 3
99% of the time, always smiling. Told the kid please don’t forget my wife wife’s sauce, he made sure there was plenty. lol
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Beef and Cheddar
Just like anywhere else portions have gotten smaller but the prices have gone up
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Gyro
Food was cold after waiting 20 minutes in the drive thru for fries. Unacceptable!!
Atmosphere: 1
Food: 1
Service: 1
I was passing through on my return home. While waiting on my jamocha shake, I asked for verification of my location.
The young lady, C, pulled up her phone and offered me a few insights to local traffic and travel times.
Not only did I get a very good milk shake, but I met a lovely young lady who went above and beyond to assist a traveler.
Atmosphere: 5
Food: 4
Service: 5
A little on the cold side dinning in.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Dip
Milkshake machine same as Mcdonald’s ice cream machine…..”me no worky”
the food was good , but the staff is very rude and hateful. and tables don’t stay clean .
Atmosphere: 2
Food: 4
Service: 2
Food always taste like they took it out the microwave
Restaurantji Recommends
Always fresh and dining area clean
Atmosphere: 5
Food: 5
Service: 5
Very rude shift manager on 6/12/2024 at 11:30 AM. Ordered on line and she said we do not have your order. Retrieved the email with proof of purchase and she would not even look my way. They finally fix the order and gave it to me, but again when asked about it. She said they didn't have it.
Atmosphere: 5
Food: 5
Service: 1
We're homeless and mostly broke. Placed a drive thru order and realized it was more than we could afford, quickly told the people's at window we had to cancel.
Came back after acquiring money and placed an order for one of us, what we could afford.
Manager walked out to us in front of other cars and in person she shamed us for not having enough money before because " she has to answer for that ", stared us down like children, only stopping to refuse us service.
Please don't eat at Arbys in Hazel Green.
Atmosphere: 1
Food: 1
Service: 1
I go here at least once a month. Service is always friendly and fast. I came last night for some mozzarella sticks. They are always hot and have that good cheese pull and offered extra sauce before I even asked. Love this Arby’s!
Atmosphere: 5
Food: 5
Service: 5
Got a beef and cheddar sandwich. The meat was pink. I told them upfront. They re-made it just to give me more pink meat
Atmosphere: 3
Food: 1
Service: 1
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