It Don't Matter Family Restaurant

Probably one of the best restaurants in Alabama!
I’ll make it a point to stop here every time I head to Panama City Beach—it’s right on the way and absolutely worth it. I love their fried chicken—it’s crispy, juicy, and perfectly seasoned. The salad, coleslaw, and mashed potatoes are always fresh and delicious. On top of that, the service is consistently great. Highly recommend!

Wait staff couldn’t care less about waiting on you or serving you food. In fact, they will laugh at your complaints. I used to eat here for years as I would stop through on my way to my vacation home. Needless to say, today’s visit was my last. Waited over 30 minutes, to never receive a complete 3 pc chicken meal because the meat was bloody. Hot sauce was splashed on top of my mashed potatoes? The gravy was thick and crusty. Dinner Roll was harder than the rock of Gibraltar. Absolutely disgusting and totally disappointing. When I told the staff about my complaints, they laughed. Yep. Years ago this place was full of nice staff and good food. Such a shame it’s went downhill. My rating for this place : Zero stars.

We stopped by on our road trip, but didn't eat here. We were looking for outdoor seating because we travel with our dog, a service animal, but we prefer not to bring her into a restaurant. One of the customers went ahead of us to ask if we could, but we decided to move on. One of the women from the restaurant came out of the restaurant and up to our car to tell us it was fine. We declined. But we were impressed that both the customer and the worker went out of their way to accommodate us. So, they're service animal friendly. It looked like a really nice place to eat. Maybe next time.

Didn't eat here this time, not to self, breakfast ends at 1000, dang it.

This was a wonderful place to finely stop & eat at! We was a party of 8 & our server was on top of everything!! He was AWESOME! FOOD was really good, everyone HAPPY - Back on the road to Indiana!! (From Panama Beach City)!

oh my the fried chicken is out of this world the best I've ever had

Most horrible “family run” restaurant nearby. Nothing about them is family oriented. They’re hateful. I was cussed out and refused service for recommending another place to a customer. I worked there when I was nearly 15-17 years old. Almost 2 years with them. I made great money there, it was a good restaurant to make money in. However, you were treated like complete crap. My mother passed away August of 2020 ( I was 17 years old). I was a server who make $2.50 an hour plus tips. Paid under the table, our “check” was literally cash in an envelope with our names on it. My check was never over $50 while working there. When I asked for time off to plan my mother’s funeral (because my mother had no family, and no one to do this for her), I was asked by the manager at the time “Why? Your mother was a drug addict and you didn’t care about her?!”. I still took off, risking my job. I took 2 days off. When I returned, I was treated the same if not worse than before leaving those 2 days! I started being charged for customers drinks. We were never trained to write a drink with a buffet order unless it was a soda or coffee. Sweet tea and water come free with buffet purchase. No server EVER wrote sweet tea or water with a buffet ticket. Well, I was charged for SO many drinks AND a box of chicken that my stepmother had paid for with a check. I went on a Tuesday morning before school asking for my check. I needed gas money, and I wanted to get myself some snacks before school. To begin with, I was refused my check by the owners wife. Her reasoning for refusing to give me my check was “your shift has not started. You can get your check when you come in at 2:45”. She was the only “boss” there at the time. I repetitively asked for my check, telling her I NEEDED my money. She went to the back, got the envelope with my name on it and handed it to me. I opened it, and there was a one dollar bill, with multiple buffet tickets, and a receipt for a box of chicken (20 some odd pieces of chicken). My step mother even tried to take the receipt and the substitute check from where she paid with a check. They were disrespectful and disgusting in attitude, so I quit the job there. I’ve lived in this small town for MANY years. Pretty much most of my life growing up, I’ve shopped there HUNDREDS of times since all of that happened. Yet they STILL treat people like CRAP and expect good business. The people that put SO much money into your business, shouldn’t be repetitively treated like this. Lack of human decency, lack of respect to the public who puts money into their pockets, and lack of pest control too. 🤷🏼‍♀️

Very rude! And also need a pest control to come in!!

Country cooking at its best!

Atmosphere: 5

Food: 5

Service: 5

This restaurant is so unprofessional and racism towards customers and has poor customer service!!

Called in and ordered a liver dinner with okra and a salad. I specifically said I would like my livers fried light. When I got there and checked my food, the livers were so hard. I let them know and they told me it would be a 15 min wait to remake the livers. I waited 15 more minutes to remake the livers and when they brought the food back out the livers was then fried light, but it’s like they redid the okra and it was fried hard. I told the person taking the order my okra is now hard and she said “ What do you want me to do about it”. I asked if I could get a side off the bar so I wouldn’t have to wait again, but she said it would be an extra $1.00. I then asked for the manager who was very rude and said she will just give me a refund instead of just giving me another side to fix the issue. In the process of waiting on a refund the waiters thought it was funny and laughing which was very unprofessional! I highly do not recommend this restaurant to ANYONE!

Atmosphere: 1

Food: 1

Service: 1

Racist restaurant. Food was hard as a brick and they wanted to charge for a remake. Laughed about it in the process. Very unprofessional and highly don’t recommend.

Atmosphere: 1

Food: 1

Service: 1

The worst customer service ever. They are racist here. I highly do not recommend.

Atmosphere: 1

Food: 1

Service: 1

Stopped for breakfast on the way home to KY from FL.. Hope i remember to stop here again on our next trip to PCB..

Atmosphere: 4

Food: 5

Service: 5

Stopped for lunch on our way to Panama City Beach. The staff was super nice, and the food/buffet was tasty. Will definitely stop on there again on out next trip!!

Atmosphere: 4

Food: 4

Service: 4