Charm Thai
3732 Lorna Rd, Hoover
(205) 238-5796
Recent Reviews
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Great food. No wait. Ambience was pleasant clean and modern.
Atmosphere: 4
Food: 4
Service: 5
Nice, low-key spot.. the food feels really authentic and the portions are generous!
The staff was very welcoming and helped provide a great dining experience.
Atmosphere: 5
Food: 5
Service: 5
We love this place. The Nam Sod and duck w/ red curry is amazing. The servers are very nice and help guide you through the menu, as well. The sushi rolls are massive. 10/10 recommend.
Food: 5
Service: 5
Recommended dishes: Red Curry, Tom Kha Soup, Duck Curry
We had a delicious meal here!! Server was so sweet and friendly. More people should try it out!
Atmosphere: 5
Food: 5
Service: 5
The food is absolutely incredible. I've been twice, and gotten pork belly, and a chicken and potato curry. Both were cooked to perfection and were some of the best things I've ever eaten. The atmosphere is wonderful, and the service was top notch. I will be going back soon.
Atmosphere: 5
Food: 5
Service: 5
I wish I took more pictures but they were soooo good! The service was exceptional. Make sure to check them out during the month of October if you love squash or pumpkin in your curry.
Also, there’s a surprise in the bathroom🫣🤣
I will definitely have to tell everyone about my new favorite thai restaurant in Birmingham now.
Atmosphere: 5
Food: 5
Service: 5
The food was mediocre. The service wasn't the best or the worst. The price isn't worth the quality. IMO
Atmosphere: 3
Food: 3
Service: 3
Will definitely be coming again!!
Atmosphere: 5
Food: 5
Service: 5
Nice litlle spot recommended to me. I tried a new dish, Phad Kra Pow Ground Chicken With Fried Egg. It was excellent. The fried egg was really cool looking, it looked like it was served in a funky shell. Ordered chicken satay as a comparison to other Thai I've had. Passed with flying colors. Food presentation was also very good. Oh and the soup was very creamy and tasty.
Atmosphere: 5
Food: 5
Service: 5
Tried the drunken noodles with chicken..medium level spicy and it was delicious! The pad Thai was also delicious. We loved our meal. I have been to expensive Thai places and this place beats them by a long shot. The waitress was super sweet and made sure our needs were met. We loved her service. I would definitely recommend eating here. The atmosphere was cozy and inviting which add to the experience. 10/10 would eat here again!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious, spicy, fresh, clean, and cozy! Definitely coming back in a couple days to try more of the menu.
Atmosphere: 5
Food: 5
Service: 5
Been here a few times. Food is good, but it is hit or miss. They have gotten the spice level wrong every time. Service is poor and some staff just sat there doom scrolling. Stinks to run out of water or tea half way through your meal and after waiting for five minutes, have to finally get up and go to the front to ask for a refill.
The atmosphere is good except for the many creepy cameras watching you eat. Not charming.
We will be searching out a new Thai place.
Atmosphere: 3
Food: 4
Service: 2
This place used to be my favorite Thai restaurant when they opened, but recently quality and service has gone way down. I honestly felt a bit scammed with the service.
To start off, the coconut soup used to be really good and unique from all the other Thai restaurants in the area, but this time it was a bit watered down and not flavorful. I ordered the drunken noodles, and when I got my dish, it was clear that no effort went into it. The vegetables were still pretty raw, and the chicken was barely browned. Considering how they took 30 minutes to serve my dish, I would have expected it to be cooked a lot better.
The final straw for me was when it came to payment. My dish was listed as $15.95 on the menu. At payment, I was being charged about $20. When I questioned my server, she told me that the dish rang up for that price in the system, and that she needs to talk to her manager about switching the prices on the menu. However, I strongly believe she was lying and what she did was tip herself without asking me (dined alone so auto-gratuity does not apply). I think this because I was never taken to the tip screen- it immediately just said thank you for payment. As soon as payment was done, the server just walked away, and I never got my receipt. If I try to order the same dish online, after tax it is $17.23, so that just really confirms my theory.
This is extremely poor customer service, and I do not appreciate being lied to like that. Management needs to have a talk with their servers or get employees who are going to be honest. If you decide to dine here, please make sure they are being transparent with you or order online.
Atmosphere: 3
Food: 3
Service: 1
They have a lot of Thai food and spice level options. The dinner portion was large. I had the Pad See Ew with chicken, which was very flavorful. I asked for mild spice and received just that. I'd come back!
Atmosphere: 5
Food: 5
Service: 5
This place serves great Thai. The service can be slow and iffy, but relax and be patient. It's a family run place with flavors that will blow your socks off.
Atmosphere: 4
Food: 5
Service: 4
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