Today, I went through the drive-thru and placed a mobile order—just as I did on Thursday, May 8th—but was told it couldn’t be honored because it wasn’t showing up in the app on your end. The receipt was already in my bag, confirming the mobile order, yet the staff still refused to honor it.
I’m disappointed with how the situation was handled, as it didn’t reflect the level of customer service I expect. I’d appreciate it if someone could look into this.
chef naidu
Ive ordered thrice online from this store , they literally miss one item every single time, once nuggets, another sandwich and fries, they have sent me nuggets no sauce and drink, today there is sandwich missing
Atmosphere: 1
Food: 1
Service: 1
Lanelle Wood
This drive through is a nightmare!
Atmosphere: 3
Food: 5
Service: 5
Frank Jones
I wish I knew how they get and keep their excellent staff. The best!
Atmosphere: 5
Food: 5
Service: 5
Regina Young
Specifically ordered 2 strawberry jelly and 4 mayo packets as I am allergic to the jalapeño salsa - got a. Burrito and just a biscuit - this is what I got
Atmosphere: 1
Food: 2
Service: 1
Ghost Guy
Yeah i won't be back until they fix the fries.
Food: 1
Service: 1
Allison Thompson
Chic Fila is amazing! Quick, fresh, and efficient service. I've been to all of the area Chic Fila's and they all are great! I have done mobile orders, placed orders at drive through, and dine in, and it's always a pleasure! I always find what I need and love the smooth experience every time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick Fil a Sandwich with French Fries, V Chicken Finger, Deluxe Chicken Sandwich Combo with Bacon, Waffle Fries
Steve Tate
Great place to eat. Drive thru service is fast and food was hot and good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Chicken Sandwich Combo with Bacon, Waffle Fries
Darlene Talton
Used drive thru. Had a great chicken sandwich. Always good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Caleb Knight
Good food!! Had spicy chicken grilled, very tasty!
i love the food and everything but there is something missing... THE PLAY PLACE. DO WE REMEBER IT!?!?!? i know we do. they remodeled and got rid of it. sue them. WE WANTZ IT BACK! #
Atmosphere: 3
Food: 5
Service: 5
Steve Buchanan
Chicken nuggets were very small
Atmosphere: 4
Food: 2
Service: 4
Ed Willcoxon
Just sat in the drive thru and watched the guy in the blue shirt (manager?) pick his nose a few times then touch all the bags of food :/
Today, I went through the drive-thru and placed a mobile order—just as I did on Thursday, May 8th—but was told it couldn’t be honored because it wasn’t showing up in the app on your end. The receipt was already in my bag, confirming the mobile order, yet the staff still refused to honor it. I’m disappointed with how the situation was handled, as it didn’t reflect the level of customer service I expect. I’d appreciate it if someone could look into this.
Ive ordered thrice online from this store , they literally miss one item every single time, once nuggets, another sandwich and fries, they have sent me nuggets no sauce and drink, today there is sandwich missing
Atmosphere: 1
Food: 1
Service: 1
This drive through is a nightmare!
Atmosphere: 3
Food: 5
Service: 5
I wish I knew how they get and keep their excellent staff. The best!
Atmosphere: 5
Food: 5
Service: 5
Specifically ordered 2 strawberry jelly and 4 mayo packets as I am allergic to the jalapeño salsa - got a. Burrito and just a biscuit - this is what I got
Atmosphere: 1
Food: 2
Service: 1
Yeah i won't be back until they fix the fries.
Food: 1
Service: 1
Chic Fila is amazing! Quick, fresh, and efficient service. I've been to all of the area Chic Fila's and they all are great! I have done mobile orders, placed orders at drive through, and dine in, and it's always a pleasure! I always find what I need and love the smooth experience every time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick Fil a Sandwich with French Fries, V Chicken Finger, Deluxe Chicken Sandwich Combo with Bacon, Waffle Fries
Great place to eat. Drive thru service is fast and food was hot and good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Chicken Sandwich Combo with Bacon, Waffle Fries
Used drive thru. Had a great chicken sandwich. Always good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Good food!! Had spicy chicken grilled, very tasty!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolutely Amazing 🤩😍🥰❤
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chicken Nuggets, Waffle Fries
The best
i love the food and everything but there is something missing... THE PLAY PLACE. DO WE REMEBER IT!?!?!? i know we do. they remodeled and got rid of it. sue them. WE WANTZ IT BACK! #
Atmosphere: 3
Food: 5
Service: 5
Chicken nuggets were very small
Atmosphere: 4
Food: 2
Service: 4
Just sat in the drive thru and watched the guy in the blue shirt (manager?) pick his nose a few times then touch all the bags of food :/
Atmosphere: 3
Food: 5
Service: 2
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