Chicken Salad Chick

Came into this location today for the first time for their Veterans Day special. The lady who greeted me was super sweet and made small talk while I waited in line. The place was clean despite being so crowded with patrons. The chicken salad sandwich and grape salad I got was amazing! I didn't even eat if for several hours after bringing it home but it was still delicious and fresh tasting. Will definitely be back in the future to pay full price.

Atmosphere: 5

Food: 5

Service: 5

Staff was very polite and helpful. Food was very good and fresh!

Atmosphere: 3

Food: 5

Service: 5

The cookies are good

The chicken salad was great BUT the new lady at the cash register wants to tussle over the crackers. I have always ordered the meal that comes with TWO scoops of chicken salad. In the past, I was ALWAYS politely given extra crackers because the meal comes with an extra scoop of chicken salad. The new lady at the register gave me three packs (2 crackers per pack) for TWO healthy scoops of chicken salad. When I asked for additional crackers she told me that they don’t normally give out more than 3 packs of crackers per order, which is false. I will go to the Homewood location from now on since they are more accommodating to simple requests

Service: 1

Food is good, however wait time is ridiculous all because of them being short-staffed. I ordered via take-out from Ubereats, didn’t get my food til almost 30mins later! MGR, CEO, HR…please hurry up and hire more ppl at this location before you end up not having a lot of customers!!

Atmosphere: 4

Food: 5

Service: 1

I know most people write bad reviews when their order is wrong, but our wrong order today really warrants a 5 star review. We live far away from the restaurant and when we got home we noticed the wrong chicken salad was mistakenly put on my husband's sandwich. I called to let them know and the man who answered the phone was so kind and helped me right away with a refund. Later, his manager, Antonia called me back to assist further and was equally as kind. I'm just so impressed at how well integrated kindness is into the culture of this location and I will be forever loyal in return. Thank you so much for the incredible experience! And the good food!

Atmosphere: 5

Food: 5

Service: 5

Love this place and their chicken salad!

Atmosphere: 5

Food: 5

Service: 5

Ava was very professional and kind, the whole staff was very welcoming and awesome!

Atmosphere: 5

Food: 5

Service: 5

DELICIOUS , as always! Food and service great. Can't say enough about the Fancy Nancy and the grape salad!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grape Salad, Fancy Nancy, Fancy Nancy on a Croissant

I hate to put you all on blast like this but you earned it. I’m giving this particular restaurant a 2 star rating (begrudgingly) because the chicken salad tastes okay but they are way too skimpy with the portions of meat in comparison to bread. I ordered 1 sandwich and 1 sandwich meal (both on croissant) and both sandwiches were mostly croissant. What did I pay $17 for? I could have gotten a can of croissants from the local grocery store for a fraction of the price. I’m super disappointed in my experience.

Atmosphere: 3

Food: 2

Service: 4

I loved it! It was like going to eat lunch at a classy, southern woman's home. Customer service was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Salad

I love chicken salad and I love Chicken Salad Chick!

Atmosphere: 5

Food: 5

Service: 5

I'll give a 5. Went with my Mom and I'm not a huge fan of chicken salad. Just got a side of broccoli salad which was good. Suggestion would be to carry wraps.

Atmosphere: 5

Food: 5

Service: 5

We love Chicken Salad Chick, but the Hoover location is nasty, rarely have what I want and just isn’t up to par with the other stores. Plus, the ice machine stinks!
I keep hoping they will improve!

Atmosphere: 1

Food: 2

Service: 2

Ordered through a delivery app and my order was wrong, didn't have Mac n cheese, grape salad but ordered broccoli and my sandwich didn't have bacon. I am very disappointed and the ticket even had the right items so it's hard to understand how so much was wrong.