Dunkin'

5413 US-280 Ste. 100, Hoover
(205) 580-1959

Recent Reviews

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Jennifer Ashley

I go to this location 5 days a week and I loooove the staff, especially the two managers - one male and one female. They always remember my very specific coffee order and brighten my day + my coffee is always so good. I go to other locations sometimes when I’m not around but this locations customer service is top tier.

Atmosphere: 5

Food: 5

Service: 5

B. B.

Personally, I don't eat a lot of donuts so when I get the urge to have one I always buy a dozen on my way to the gym, eat one and give the rest to the gym staff to devour lol.....not sure they have caught on as being my guinea pigs yet lol.... anyway, ;lets get to the review. I have been to both Dunkins on hwy 280, this one I think considered Meadowbrook and the one down the hwy eastbound which I guess is considered Birmingham This one is superior to the other one, so I have to guess they are two separate franchisees maybe. This is the best one. The staff is always smiling and welcoming, the cases always have fresh donuts to select from and the establishment is always bright and clean looking and you leave feeling appreciated. The one down the street on the other hand is dirty feeling and dingy, the staff usually are rude and uncaring and they never have a selection of fresh donuts so not sure how they stay in business. IF I NEED DONUTS? THIS IS THE LOCATION TO GET THEM in this area of town.

Atmosphere: 3

Food: 4

Service: 5

Ed Mahayag

Hit the spot with a coffee and a few donuts.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Dozen Donuts

Givon Wayne Gilliam

They did a great job making my hot cappuccino. The store was very clean and the employees were attentive. I also got an apple fritter and it was up to par.

Atmosphere: 5

Food: 5

Service: 5

Jenny Ngo

very yoomy!!!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Dozen Donuts

Ashlyn Davenport

best avocado toast ever

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte, Dozen Donuts, Croissant, Classic Donuts, Half Dozen Donuts, Bagel

Bryan Allen

Was really wanting to like this location, I made my concern known to the manager about the hot chocolate tasting like more water than chocolate….they continued getting it wrong…so I started ordering it with my favorite sweetener….guess they decided I didn’t need it, and they stopped putting it in with my hot chocolate. I think I will give up now,

If you are on 280, go to the location at Cahaba you will get better consistency….this location going forward will be a HARD PASS

Food: 1

Service: 1

Kient Faustorilla

I love their Signature Caramel Latté! If I could drink only that my whole life I would! Staff are great too! I would definitely come back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte, Chicken & Roasted Pepper Dunkin' Wrap, Dozen Donuts, Half Dozen Donuts

Brandon Little

Go woke, go broke.

Atmosphere: 1

Food: 1

Service: 1

Trey O'Neal

My daughter insisted I write this " their chocolate donuts are the best"

Atmosphere: 5

Food: 5

Service: 5

Mike Wilson

I did the drive thru, order fast and correct

Food: 5

Service: 5

Michael Johnson

It's a Donut shop. Folks are friendly & great service.

Atmosphere: 5

Food: 5

Service: 5

Nthenic

Take these half done, unprofessional pictures down.

Karen Hurst

The powdered sugar doughnuts I ordered were hard as a rock… I have never eaten a crunchy doughnut… I tried calling them around 10 time and got no answer…. They have gone way down…

Food: 1

Kayla Zimmer

I enjoy the customers I serve at Dunkin'. Trying to give them a smile from a friendly face and listening to them is part of my Job. Making sure they leave completely satisfied with what we can do for them is the whole point. I have seen a lot more happier customers expressing how our service is more Helpful, Attentive and Very Kind now last night!I felt like that deserved a good review since this location didn't have very many! We have a great crew and we do love our customers!

Atmosphere: 5

Food: 4

Service: 5

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