This is the worst Krispy Kreme store in have ever been to. They're never prepared, slow, and have an attitude. Today I went in for the Peanuts Gang special edition and was told they don't have them, even though they were right in front on the bakers racks. How I wish there was another store in the area.
Heidi Robinson
There is no way to go wrong at Krispy Kreme
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donut
Tbarrfow
Paid 40$ for 2 dozen just for them to look like this. Maybe they are out of chocolate. No reason to waste my money here anymore. They are edible so no one star.
Food: 2
Greg Boyles
Always great!! Great on line specials and the people working there are so nice!
Atmosphere: 5
Food: 5
Service: 5
Kelsey Moore
Horrible customer service at the Hoover location, manager hung up in face when I asked for his name and corporate number. He told me to look it up online and hung up.
I ordered 3 boxes of dozen glazed donuts. They were little and burned.
Food: 1
Service: 1
Melissa Coffey
I really wanted doughnuts. I decided I would order them online so that way when I was done with the bank we could pick them up and head home. My husband went inside where he was waiting on the online order and people were coming inside and placing orders and getting them. Eventually someone came out and asked my husband what he was waiting on and he said his online order. They got it but put the ticket to the side. Like really. What’s the point of an online order if you’re not even going to make it. Then of course they didn’t have one of the doughnuts which doesn’t break my heart but you really should have a way to disable product you’re out of so nobody orders them. I know mcdys does. Either way someone to wait 30 mins for an online order is past ridiculous. Do better and don’t write generic responses like thanks for bringing it to our attention. You guys already know this is an issue. Just work on it and do better.
Atmosphere: 1
Food: 2
Service: 1
Tammy Earnest
Donuts were right off the line so hot and delicious!!
Atmosphere: 4
Food: 4
Service: 4
Marcus Harden
I enjoy going here to get doughnuts for clients. They are quick and easy to work with.
Atmosphere: 5
Food: 5
Service: 5
Stacy Roller
Great service.
Atmosphere: 5
Food: 5
Service: 5
Susan B
The Krispy Kreme in Hoover was hopping today for Halloween. All the workers were busy but very polite. The manager was actively helping out while lots of orders were being handled.
You can NEVER go wrong with Krispy Kreme!! Get some NOW!
Atmosphere: 5
Food: 5
Service: 5
B G
Sad when you go through the drive Thru, expecting hot fresh original glazed and you get cold refrigerated stones. Oh, and your coffee is bitter. Such a disappointment.
Atmosphere: 5
Food: 1
Service: 1
Patrick Shaddix
Doughnuts. ..enough said.
Atmosphere: 5
Food: 5
Service: 5
Michelle Hancock
Don’t ever go to this location. The employees are the rudest people I have ever encountered. Every time we go, we are met with a horrible attitude and told that they don’t have anything we want even though we can see plenty of doughnuts on the racks in the back. It’s a bunch of bratty Hoover kids and “adults” working there and they couldn’t care any less about doing their jobs.
Atmosphere: 1
Food: 3
Service: 1
Tim Gillespie
I ordered a chocolates vanilla filled doughnut When i started eating it was lemon They were two young employees working there look like they just started I was very disappointed 😞 in they service extremely slow Good help is hard to find know days Went back today Line two long & extremely slow I walk out
This is the worst Krispy Kreme store in have ever been to. They're never prepared, slow, and have an attitude. Today I went in for the Peanuts Gang special edition and was told they don't have them, even though they were right in front on the bakers racks. How I wish there was another store in the area.
There is no way to go wrong at Krispy Kreme
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donut
Paid 40$ for 2 dozen just for them to look like this. Maybe they are out of chocolate. No reason to waste my money here anymore. They are edible so no one star.
Food: 2
Always great!! Great on line specials and the people working there are so nice!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service at the Hoover location, manager hung up in face when I asked for his name and corporate number. He told me to look it up online and hung up.
I ordered 3 boxes of dozen glazed donuts. They were little and burned.
Food: 1
Service: 1
I really wanted doughnuts. I decided I would order them online so that way when I was done with the bank we could pick them up and head home. My husband went inside where he was waiting on the online order and people were coming inside and placing orders and getting them. Eventually someone came out and asked my husband what he was waiting on and he said his online order. They got it but put the ticket to the side. Like really. What’s the point of an online order if you’re not even going to make it. Then of course they didn’t have one of the doughnuts which doesn’t break my heart but you really should have a way to disable product you’re out of so nobody orders them. I know mcdys does. Either way someone to wait 30 mins for an online order is past ridiculous. Do better and don’t write generic responses like thanks for bringing it to our attention. You guys already know this is an issue. Just work on it and do better.
Atmosphere: 1
Food: 2
Service: 1
Donuts were right off the line so hot and delicious!!
Atmosphere: 4
Food: 4
Service: 4
I enjoy going here to get doughnuts for clients. They are quick and easy to work with.
Atmosphere: 5
Food: 5
Service: 5
Great service.
Atmosphere: 5
Food: 5
Service: 5
The Krispy Kreme in Hoover was hopping today for Halloween. All the workers were busy but very polite. The manager was actively helping out while lots of orders were being handled.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
You can NEVER go wrong with Krispy Kreme!! Get some NOW!
Atmosphere: 5
Food: 5
Service: 5
Sad when you go through the drive Thru, expecting hot fresh original glazed and you get cold refrigerated stones. Oh, and your coffee is bitter. Such a disappointment.
Atmosphere: 5
Food: 1
Service: 1
Doughnuts. ..enough said.
Atmosphere: 5
Food: 5
Service: 5
Don’t ever go to this location. The employees are the rudest people I have ever encountered. Every time we go, we are met with a horrible attitude and told that they don’t have anything we want even though we can see plenty of doughnuts on the racks in the back. It’s a bunch of bratty Hoover kids and “adults” working there and they couldn’t care any less about doing their jobs.
Atmosphere: 1
Food: 3
Service: 1
I ordered a chocolates vanilla filled doughnut
When i started eating it was lemon
They were two young employees working there look like they just started
I was very disappointed 😞 in they service extremely slow
Good help is hard to find know days
Went back today
Line two long & extremely slow
I walk out
Atmosphere: 1
Food: 1
Service: 1
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