Our waitress at the bar was awesome and the food, omg the food was 100 out if 10 our steaks had amazing flavor best one I had from a restaurant in a long time all the food wad amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Lobster Tail, Tonion, Ribeye Steak and a Baked Potato
mona moore
This was a 1st time here, and it was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Crusted Chicken
Romonica Lopez
So, the food was ok and our waiter was good but we only got to eat half of it before a roach crawled on our table and the managers first response was, “sorry, would you like a different table?!” We declined and said we would just like to leave so they only comped a little discount on our bill! Beware of the unsanitary conditions here at the Hoover location!
Atmosphere: 3
Food: 3
Service: 3
Veronica Colin
Arrived at 6:00pm. 5 adults 2 kids and were told they were unable to take large parties for the rest of the evening. No apology when I questioned it, the host gave me a monotone response that she was not able to take us. We come here often and have come later with larger group with no issues.
Atmosphere: 1
Food: 3
Service: 1
Roger Harper
We had a group of 20. The service and food were excellent. We were served promptly, and the servers were very courteous. Great place to get a steak.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Cheddar Stuffed Mushrooms, 6 Oz Sirloin and Baked Potato, Ribeye Steak and a Baked Potato, Cowboy Pork Chops, Steak Dinner
Mary Rosenboom
Long horn has been my favorite place to eat since my daughter was born and she is 19. So I leave this review saddened because of the recent decline in quality of both service and food at Long Horn. I am not aware of other locations but speak specifically about the Hoover, Al location. So I want to share my experience most recently.
Last night the wait was not long to get the usual soup and salad I order. Typically it’s a 20 minute plus wait once you arrive. So last night was timely. However, I get home and have no dressing for my salad nor bread. The soup was a little over half full. I was upset but aware mistakes are made. So today I go back and order again the soup and salad because I needed dressing for the salad sitting in my fridge over night. I get home just now and my soup was not even half full this time. Sadly, I still try getting a taste but there’s pretty much just bread and a little cheese. My daughter had asked for soup also. So, i had ordered two cups and both are about the same. Considering last nights cup and now tonight’s that’s roughly $18 before tax and tip in soggy bread topped with cheese. There was probably no more than three tablespoonfuls of soup among all three cups combined. If you add in the salad I could not eat last night because I had no dressing, we are now at over $40 invested. At that price there are many alternatives out there. I just hope this review will serve as a warning to those wanting to enjoy a warm bowl of soup without hassle, that long horn would not be the place to get that.
Lastly, I want to say that before posting a bad review I would normally speak with the manager first. Therefore, I did call but after sitting on hold for over five minutes at 4:30 this afternoon (so I am assuming this time is before dinner rush when that length of a hold could be understood) I just hung up. Realizing that obviously there’s issues on many levels at this Long horn location and my soup is the least of their problems at this point. So unless you want to wait a really long time just to be disappointed then I would go else where. Picture attached to this review and please note that I had not taken a single spoonful before snapping the photo.
Food: 1
Service: 1
Ayana Love
I love this location. They’re really busy but the chef’s get it right every single time ! I’ll go every other month & it’s always the same good quality !
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Caesar Salad
bridget Robertson
My siblings and I went here for my Dad's birthday! We had a party of 9. Our waitress was nice. With a large party that we had she was very prompt with the orders.
Atmosphere: 5
Food: 5
Service: 5
T Lyght
We came here on a Sat with a party of ten, and it was packed but I must say we got our food quickly to my surprise. Jeremiah J gave great service! It was nice to have a fun server, he vibed with us like we were his kin folks. Even though it was busy, he appeared to be calm and unbothered. I was charged for a side dish, long story short, it was an error and I pointed it out to him and he listened to the feedback without getting offended. Great time
KEPT GETTING OUR ORDERS WRONG!! FOOD was mediocre.. waiter was a delight. Manager gave us FREE DESSERTS OR ENTREE FOR ANY OTHER VISIT.
Atmosphere: 3
Food: 2
Service: 4
Theresa Renee
SLOWWWWWWW!!! Ordered at 12. I've been waiting in my car for 30 minutes.
Service: 1
Jennifer
Once again, I have walked out of the restaurant with my giftcard in hand. Hostess is incapable of doing a job right since this location opened. Last night the online wait list was 0 minute wait for 2. Get in there an there's a 30 minute wait for half the restaurant to be empty. Not even going to get started on the tackiness of other waitstaff 3 weeks before Halloween. Seriously, it's not the time nor the place for full Halloween facepaint. I guess I'll just give away my giftcard since last Christmas and call it a wash because I'm not waiting in a low time of day for an empty restaurant.
Atmosphere: 1
Food: 1
Service: 1
Jesse Olive
Food and service was very good.
Atmosphere: 4
Food: 4
Service: 4
Ruth Pettus
Dietary restrictions: No my mother asked for a complimentary drink to take meds was refused because she asked for tea I don’t think that was mice
Recommended dishes: Ribeye Steak and a Baked Potato
Our waitress at the bar was awesome and the food, omg the food was 100 out if 10 our steaks had amazing flavor best one I had from a restaurant in a long time all the food wad amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Lobster Tail, Tonion, Ribeye Steak and a Baked Potato
This was a 1st time here, and it was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Crusted Chicken
So, the food was ok and our waiter was good but we only got to eat half of it before a roach crawled on our table and the managers first response was, “sorry, would you like a different table?!” We declined and said we would just like to leave so they only comped a little discount on our bill! Beware of the unsanitary conditions here at the Hoover location!
Atmosphere: 3
Food: 3
Service: 3
Arrived at 6:00pm. 5 adults 2 kids and were told they were unable to take large parties for the rest of the evening. No apology when I questioned it, the host gave me a monotone response that she was not able to take us. We come here often and have come later with larger group with no issues.
Atmosphere: 1
Food: 3
Service: 1
We had a group of 20. The service and food were excellent. We were served promptly, and the servers were very courteous.
Great place to get a steak.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Cheddar Stuffed Mushrooms, 6 Oz Sirloin and Baked Potato, Ribeye Steak and a Baked Potato, Cowboy Pork Chops, Steak Dinner
Long horn has been my favorite place to eat since my daughter was born and she is 19. So I leave this review saddened because of the recent decline in quality of both service and food at Long Horn. I am not aware of other locations but speak specifically about the Hoover, Al location. So I want to share my experience most recently.
Last night the wait was not long to get the usual soup and salad I order. Typically it’s a 20 minute plus wait once you arrive. So last night was timely. However, I get home and have no dressing for my salad nor bread. The soup was a little over half full. I was upset but aware mistakes are made. So today I go back and order again the soup and salad because I needed dressing for the salad sitting in my fridge over night. I get home just now and my soup was not even half full this time. Sadly, I still try getting a taste but there’s pretty much just bread and a little cheese. My daughter had asked for soup also. So, i had ordered two cups and both are about the same. Considering last nights cup and now tonight’s that’s roughly $18 before tax and tip in soggy bread topped with cheese. There was probably no more than three tablespoonfuls of soup among all three cups combined. If you add in the salad I could not eat last night because I had no dressing, we are now at over $40 invested. At that price there are many alternatives out there. I just hope this review will serve as a warning to those wanting to enjoy a warm bowl of soup without hassle, that long horn would not be the place to get that.
Lastly, I want to say that before posting a bad review I would normally speak with the manager first. Therefore, I did call but after sitting on hold for over five minutes at 4:30 this afternoon (so I am assuming this time is before dinner rush when that length of a hold could be understood) I just hung up. Realizing that obviously there’s issues on many levels at this Long horn location and my soup is the least of their problems at this point. So unless you want to wait a really long time just to be disappointed then I would go else where. Picture attached to this review and please note that I had not taken a single spoonful before snapping the photo.
Food: 1
Service: 1
I love this location. They’re really busy but the chef’s get it right every single time ! I’ll go every other month & it’s always the same good quality !
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Caesar Salad
My siblings and I went here for my Dad's birthday! We had a party of 9. Our waitress was nice. With a large party that we had she was very prompt with the orders.
Atmosphere: 5
Food: 5
Service: 5
We came here on a Sat with a party of ten, and it was packed but I must say we got our food quickly to my surprise. Jeremiah J gave great service! It was nice to have a fun server, he vibed with us like we were his kin folks. Even though it was busy, he appeared to be calm and unbothered. I was charged for a side dish, long story short, it was an error and I pointed it out to him and he listened to the feedback without getting offended. Great time
Vegetarian options: Get the brussel sprouts!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Crusted Chicken
Best Steak from a Chain
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
KEPT GETTING OUR ORDERS WRONG!! FOOD was mediocre.. waiter was a delight. Manager gave us FREE DESSERTS OR ENTREE FOR ANY OTHER VISIT.
Atmosphere: 3
Food: 2
Service: 4
SLOWWWWWWW!!! Ordered at 12. I've been waiting in my car for 30 minutes.
Service: 1
Once again, I have walked out of the restaurant with my giftcard in hand. Hostess is incapable of doing a job right since this location opened. Last night the online wait list was 0 minute wait for 2. Get in there an there's a 30 minute wait for half the restaurant to be empty. Not even going to get started on the tackiness of other waitstaff 3 weeks before Halloween. Seriously, it's not the time nor the place for full Halloween facepaint. I guess I'll just give away my giftcard since last Christmas and call it a wash because I'm not waiting in a low time of day for an empty restaurant.
Atmosphere: 1
Food: 1
Service: 1
Food and service was very good.
Atmosphere: 4
Food: 4
Service: 4
Dietary restrictions: No my mother asked for a complimentary drink to take meds was refused because she asked for tea I don’t think that was mice
Recommended dishes: Ribeye Steak and a Baked Potato
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