Food was absolutely delicious!! And generous proportions! ?
Food: 5
Service: 5
Recommended dishes: White Cheezy
Bekah Butler
Tonight, my delivery order was slow to arrive. Upon calling the store, I was told that they were short delivery drivers and that a Door Dasher would be bringing my order. I only live a few minutes away, so I decided to pick up my order instead. It was ready and waiting for me, even though the door dasher had just claimed it. I asked if I could receive my delivery fee/tip back, and though the computer system wasn't allowing a refund to my card, I was offered cash on the spot, which I happily accepted. I totally understand that keeping consistent delivery people has been a struggle, and I was grateful to be offered a refund of my fees without hesitation. I will likely plan to continue picking up my orders, as they are always delicious and ready in record time! I do wish they had contacted me to let me know of the delay, as I could have come sooner, but I was glad it was easily resolved, albeit a little bit confusing there for a bit (the door dasher arrived at the same time I did). Thanks for keeping us full of yummy pizza, Marcos!
Brittain Mitchell
Was absolutely amazing. One of the nicest people and hardest workers that I've met. Congrats to you Marcos for hiring this guy and keeping this guy. I'll tell you what he's an amazing dude and I'm going to go out of my way to come to this location just to get a pizza here just because of that guy. When you have good employees and you have people that work hard and that you depend on, you need to make sure that you take care of them and Marcos is doing that. Because of this guy I will be a repeat customer over and over and over.. thank you Marcos for hiring this guy, he was the guy in there tonight at 9:00 p.m. to 11:00 p.m. is around the time frame that I was there. So whatever guy was in there by himself tonight, that guy is worth a million bucks and I do whatever it took to keep him. Thank you for hiring him, he's the reason why I will be a repeat customer
Atmosphere: 5
Food: 5
Service: 5
Julie Arman
After almost 2 weeks of waiting on a manager to get in contact with me am I writing this review.On 02/16/2024 at 3:55, I ordered 2 pizzas on the app to be delivered. I had an estimate of it being delivered by 4:30. By 5:30 it was still not delivered. I just assumed they were busy and it was gonna be late. My husband called the store to check on it and the person he talked to told him it was out for delivery and would be there shortly. I then went and looked at my email to see if there was any notifications on my order. That’s when I saw that it was constructed at 4:00, baking at 4:03, on its way 4:37 and delivered at 4:38. By 6:00 I called the store and spoke to someone and told them my order has not been delivered. He told me to hang. About 4 minutes later he started asking me why I was on the phone. I then told him about my order again and how it has not been delivered and gave him my order number. He then told me to hang on and he would look it up and he would call his driver. He then said yeah I see it was delivered but the driver lost your order. I then ask if they could remake and send the order. He then said yes. We will remake your two pizzas and send them your way. I told him I appreciate it very much. He then said since they lost my order and it’s been so long of a wait he would refund it but still make the pizzas and deliver them. I NEVER received those pizzas.It is very disappointing and frustrating to be a loyal customer and be treated this way. I love Marcos pizza. I don’t normally complain but I do not want anyone else to be left high and dry like me. To say my family was upset is an understatement.To make matters worse, I was asked to fill out a survey on my last order. I even stated in the survey I wanted to be contacted by a manager and still have not received a phone call or email.
Atmosphere: 1
Food: 1
Service: 1
Kevin Woods
Our go to for pizza at
Food: 5
Service: 5
Kimberly Sales
From Birmingham to Huntsville you never disappoint! Thanks so much for your timeliness and great customer service. Chance was great to deal with and our work team enjoyed the freshness and great food.
There's no dining room, but customer service is grade A ???. Good people Good food!!Vegetarian options: They have cauliflower, flat dough , and garden salads/sandwiches too if that's your thing.
Alejandro Betancur
This Marcos Pizza was wonderful! Their service was kind and helpful! The food was delicious comforting and filling! I genuinely have no complaints and wish them all the best.
Ruchit Patel
New owners (Lacy) have turned this place around. Food has always been great, but AMAZING service, amazing team! Thank you all for being courteous. It made my day
Sandra Macedo
the cashier was not very friendly. We come to support the Gwin Elementay School ?
Jordan Osborne
Q: What pizza location doesn’t accept online orders? A: This one.
Food was absolutely delicious!! And generous proportions! ?
Food: 5
Service: 5
Recommended dishes: White Cheezy
Tonight, my delivery order was slow to arrive. Upon calling the store, I was told that they were short delivery drivers and that a Door Dasher would be bringing my order. I only live a few minutes away, so I decided to pick up my order instead. It was ready and waiting for me, even though the door dasher had just claimed it. I asked if I could receive my delivery fee/tip back, and though the computer system wasn't allowing a refund to my card, I was offered cash on the spot, which I happily accepted. I totally understand that keeping consistent delivery people has been a struggle, and I was grateful to be offered a refund of my fees without hesitation. I will likely plan to continue picking up my orders, as they are always delicious and ready in record time! I do wish they had contacted me to let me know of the delay, as I could have come sooner, but I was glad it was easily resolved, albeit a little bit confusing there for a bit (the door dasher arrived at the same time I did). Thanks for keeping us full of yummy pizza, Marcos!
Was absolutely amazing. One of the nicest people and hardest workers that I've met. Congrats to you Marcos for hiring this guy and keeping this guy. I'll tell you what he's an amazing dude and I'm going to go out of my way to come to this location just to get a pizza here just because of that guy. When you have good employees and you have people that work hard and that you depend on, you need to make sure that you take care of them and Marcos is doing that. Because of this guy I will be a repeat customer over and over and over.. thank you Marcos for hiring this guy, he was the guy in there tonight at 9:00 p.m. to 11:00 p.m. is around the time frame that I was there. So whatever guy was in there by himself tonight, that guy is worth a million bucks and I do whatever it took to keep him. Thank you for hiring him, he's the reason why I will be a repeat customer
Atmosphere: 5
Food: 5
Service: 5
After almost 2 weeks of waiting on a manager to get in contact with me am I writing this review.On 02/16/2024 at 3:55, I ordered 2 pizzas on the app to be delivered. I had an estimate of it being delivered by 4:30. By 5:30 it was still not delivered. I just assumed they were busy and it was gonna be late. My husband called the store to check on it and the person he talked to told him it was out for delivery and would be there shortly. I then went and looked at my email to see if there was any notifications on my order. That’s when I saw that it was constructed at 4:00, baking at 4:03, on its way 4:37 and delivered at 4:38. By 6:00 I called the store and spoke to someone and told them my order has not been delivered. He told me to hang. About 4 minutes later he started asking me why I was on the phone. I then told him about my order again and how it has not been delivered and gave him my order number. He then told me to hang on and he would look it up and he would call his driver. He then said yeah I see it was delivered but the driver lost your order. I then ask if they could remake and send the order. He then said yes. We will remake your two pizzas and send them your way. I told him I appreciate it very much. He then said since they lost my order and it’s been so long of a wait he would refund it but still make the pizzas and deliver them. I NEVER received those pizzas.It is very disappointing and frustrating to be a loyal customer and be treated this way. I love Marcos pizza. I don’t normally complain but I do not want anyone else to be left high and dry like me. To say my family was upset is an understatement.To make matters worse, I was asked to fill out a survey on my last order. I even stated in the survey I wanted to be contacted by a manager and still have not received a phone call or email.
Atmosphere: 1
Food: 1
Service: 1
Our go to for pizza at
Food: 5
Service: 5
From Birmingham to Huntsville you never disappoint! Thanks so much for your timeliness and great customer service. Chance was great to deal with and our work team enjoyed the freshness and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Chicken, Pepperoni Magnifico
Love this place!!
Atmosphere: 5
Food: 5
Service: 5
Better then other places.
Atmosphere: 5
Food: 5
Service: 5
Always had a good experience and the pizza tastes pretty good for the price.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pizza
The young lady at the front this evening was super courteous and friendly. Thank you for great customer service.
Restaurantji Recommends
There's no dining room, but customer service is grade A ???. Good people Good food!!Vegetarian options: They have cauliflower, flat dough , and garden salads/sandwiches too if that's your thing.
This Marcos Pizza was wonderful! Their service was kind and helpful! The food was delicious comforting and filling! I genuinely have no complaints and wish them all the best.
New owners (Lacy) have turned this place around. Food has always been great, but AMAZING service, amazing team! Thank you all for being courteous. It made my day
the cashier was not very friendly. We come to support the Gwin Elementay School ?
Q: What pizza location doesn’t accept online orders? A: This one.