The dining room floors were mopped with the mop from the grill.Area, it's very obvious so much grease.On the dining room floor I about fell as I was walking into the door. Do I currently have an artificial neck due to wet shoes?Hitting a greasy floor.
Kimberly S
The employee fixing the driving thru food kept wiping his face with his hands. Another employee had a friend hanging out behind the counter with her. The male employee (who was wiping his face) wouldn’t give a customer sauces, he told her where to get it (which was behind the counter). All of the tables were dirty. The place was a mess. They only had a very small cup of tea left and were not making more. This was 7pm.
Atmosphere: 1
Food: 1
Service: 1
Augownage
Only took 30 minutes to get my order.
Cherrelle Knight
Would give 0 stars. First time at the location. Stopped by after class. Received terrible customer service. The guy with the brown hair at the first window had a terrible attitude. My order was $7.33. I gave him $10.35. He gave me back $2.97. I politely told him I gave him a quarter and a dime. He then with an attitude says “yea 25 +5 is 30. Oh no you gave me a nickel not a dime.” He didn’t argue but I knew I gave him a dime bc I reached back in my purse for it. I just pulled to the next window. He also didn’t give me a receipt. That was an attitude over a nickel which is ridiculous! Then my fries were cold and my frappe was nasty. I won’t be returning. Do not go to this location.
FamFromBirmingham
Tried to order here on a Friday night at 11:45 pm. No one talked to me thru the ordering area so I drove around and the angry lady inside just shook her head no at me
Atmosphere: 1
Food: 1
Service: 1
Arekek sniknelt
Manager rude and ignorant to the finest extent ! Never eating at this location again ! Worst location ever ! My husband came through the drive through around 8:00 and specifically asked for our food to be made fresh , when we finally get our order after waiting 15 mins in line the fries and nuggets were cold . So we had them remake our fries, just to wait another 10 mins for them to bring the fresh fries out just to find out those fries weren’t as fresh either ! Then get home and find that they have left a sandwich out the bag on top of giving us watered down sweet tea. I just feel like why not treat people the way you would like to be treated .. you go spend your money somewhere you want your stuff Fresh !! Never again!
Atmosphere: 1
Food: 1
Service: 1
Amey Key
Every time I have stopped here in the past few months my food is cold, wrong or both. At first I thought it was just a bad night but no they are pretty consistent with horrible food.
Food: 1
Service: 1
Nicole Fulton
Not too long of a wait. They bring the food to your table if your dinning in. The store was clean, and the people were friendly.
Atmosphere: 5
Food: 5
Service: 5
Daniel Huckabee
Save yourself the headache and just go to the Zaxbys that is nearby. Just say in the drive thru for 5+ with no response on the speaker. I come here once a week or so and the drive thru has gotten worse and worse over the last 2-3 months.
Atmosphere: 1
Food: 1
Service: 1
Jon Lucas
This is the worst McDonalds in Birmingham, avoid this location.
Employees yelling at each other - No one was working the first window to accept payment - Received 8 out of 10 nuggets ordered - incorrect drinks - no straws - old oil in friers - my burger has a huge piece of charred burger stuck in the bottom - owner/upper management is clearly not involved in any capacity.
Stopped to get a coffee. The lady came to the window and said she just poured out the coffee they had due to it being old and afraid it would not be good. She explained it would be a few minutes to brew. When she brought it out to me she thanked me and also up-sized my coffee for me. Well done and thank you very much.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Ryan
2640 Valleydale Road 35244, Judy is very sweet over the mic & in person. Gentle greeting & the ease of true southern hospitality with a smile. She runs a tight ship with joy!!!
Atmosphere: 5
Food: 5
Service: 5
honakerm
Typical McDonald's
Atmosphere: 5
Food: 5
Service: 5
Kameisha Johnson
My first time here. 8/7/25 9 sum that morning. Ms or Mrs Madison was very nice. Food was fresh. Thank y'all.
Atmosphere: 5
Food: 5
Service: 5
Kristi Gellings
Waited 10 minutes and spent $14. Missing fries from my combo meal and got a whopping total of 6 cold fries in the happy meal. Do yourself a favor and just keep on driving.
The dining room floors were mopped with the mop from the grill.Area, it's very obvious so much grease.On the dining room floor I about fell as I was walking into the door. Do I currently have an artificial neck due to wet shoes?Hitting a greasy floor.
The employee fixing the driving thru food kept wiping his face with his hands. Another employee had a friend hanging out behind the counter with her. The male employee (who was wiping his face) wouldn’t give a customer sauces, he told her where to get it (which was behind the counter). All of the tables were dirty. The place was a mess. They only had a very small cup of tea left and were not making more. This was 7pm.
Atmosphere: 1
Food: 1
Service: 1
Only took 30 minutes to get my order.
Would give 0 stars. First time at the location. Stopped by after class. Received terrible customer service. The guy with the brown hair at the first window had a terrible attitude. My order was $7.33. I gave him $10.35. He gave me back $2.97. I politely told him I gave him a quarter and a dime. He then with an attitude says “yea 25 +5 is 30. Oh no you gave me a nickel not a dime.” He didn’t argue but I knew I gave him a dime bc I reached back in my purse for it. I just pulled to the next window. He also didn’t give me a receipt. That was an attitude over a nickel which is ridiculous! Then my fries were cold and my frappe was nasty. I won’t be returning. Do not go to this location.
Tried to order here on a Friday night at 11:45 pm. No one talked to me thru the ordering area so I drove around and the angry lady inside just shook her head no at me
Atmosphere: 1
Food: 1
Service: 1
Manager rude and ignorant to the finest extent ! Never eating at this location again ! Worst location ever ! My husband came through the drive through around 8:00 and specifically asked for our food to be made fresh , when we finally get our order after waiting 15 mins in line the fries and nuggets were cold . So we had them remake our fries, just to wait another 10 mins for them to bring the fresh fries out just to find out those fries weren’t as fresh either ! Then get home and find that they have left a sandwich out the bag on top of giving us watered down sweet tea. I just feel like why not treat people the way you would like to be treated .. you go spend your money somewhere you want your stuff Fresh !! Never again!
Atmosphere: 1
Food: 1
Service: 1
Every time I have stopped here in the past few months my food is cold, wrong or both. At first I thought it was just a bad night but no they are pretty consistent with horrible food.
Food: 1
Service: 1
Not too long of a wait. They bring the food to your table if your dinning in. The store was clean, and the people were friendly.
Atmosphere: 5
Food: 5
Service: 5
Save yourself the headache and just go to the Zaxbys that is nearby. Just say in the drive thru for 5+ with no response on the speaker. I come here once a week or so and the drive thru has gotten worse and worse over the last 2-3 months.
Atmosphere: 1
Food: 1
Service: 1
This is the worst McDonalds in Birmingham, avoid this location.
Employees yelling at each other - No one was working the first window to accept payment - Received 8 out of 10 nuggets ordered - incorrect drinks - no straws - old oil in friers - my burger has a huge piece of charred burger stuck in the bottom - owner/upper management is clearly not involved in any capacity.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Stopped to get a coffee. The lady came to the window and said she just poured out the coffee they had due to it being old and afraid it would not be good. She explained it would be a few minutes to brew. When she brought it out to me she thanked me and also up-sized my coffee for me. Well done and thank you very much.
Atmosphere: 5
Food: 5
Service: 5
2640 Valleydale Road 35244, Judy is very sweet over the mic & in person. Gentle greeting & the ease of true southern hospitality with a smile. She runs a tight ship with joy!!!
Atmosphere: 5
Food: 5
Service: 5
Typical McDonald's
Atmosphere: 5
Food: 5
Service: 5
My first time here. 8/7/25 9 sum that morning. Ms or Mrs Madison was very nice. Food was fresh.
Thank y'all.
Atmosphere: 5
Food: 5
Service: 5
Waited 10 minutes and spent $14. Missing fries from my combo meal and got a whopping total of 6 cold fries in the happy meal. Do yourself a favor and just keep on driving.
Atmosphere: 1
Food: 1
Service: 1
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