McDonald's
5170 Medford Dr, Hoover
(205) 982-6741
Recent Reviews
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The best Big Mac I've eaten in years. Bun was actually soft.
Atmosphere: 5
Food: 5
Service: 5
They don't answer their second drive thru
Service: 1
LaToya and the manager (I didn’t get her name) were amazing! I would go back every morning if I could just because they brighten my morning. They know how to communicate with customers and were so nice!!!!
Atmosphere: 5
Food: 3
Service: 5
The fries have been cold for the last three visits during lunch hours. Waste of money
Atmosphere: 3
Food: 1
Service: 3
I arrived at 9:22AMand left at 9:26AM in the drive through on 8-31-2025. The guy that ran my card at the first window was nice and the lady at the second window was so sweet! Now. The food. My Diet Coke was crisp, I’m talking perfect bubbles to syrup consistency. My Bacon egg and cheese biscuit was hot and delish. Biscuit was good consistency. Didn’t crumble. Bacon was crispy. Cheese was melted. Hasbrown was steamy and crisp. I mean 10/10 y’all. Pics for proof! The A Team was out in full force!
Atmosphere: 5
Food: 5
Service: 5
Are you jesting? Hotcakes and sausages, and you provide only one syrup? I was not anticipating this, and upon reaching my destination, I realized it. Regrettably, this revelation spoiled my entire morning, rendering the experience utterly disappointing.
Atmosphere: 3
Food: 2
Service: 3
Closes 30 mins early on Sunday.
They usually are on point but today I don't know what happened! I got the 10 piece nuggets and a medium sprite! just that and it was 7.98.. I pull off and open my box to only 8 nuggets! For damn near 8.00 I would expect my full 10 nuggets. I didn't want to cause trouble so I went on home but they need to pay attention back there in the kitchen.
Sooo.. there has been a couple of times where we had been met with attitude. There's been times our order has been wrong and they would argue that it wasn't even if it said on the receipt. This McDonald's has been hot and cold on the service. They do have a couple of nice people but unfortunately it doesn't outweight the rude service. We never fully get what we order either. But we do the food has been good. Soo you never know what your gonna get service wise.
Food: 4
Service: 2
I'm not sure why McDonald's keeps trying to offer new items like chicken wraps — as if the employees care enough to make them right.Honestly, I already knew it was going to be wrong before I even ordered, but I just needed something to go with my fries.
The girl at the front counter was super nice. She was the two stars. That wrap looks sooo much worse in person.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Power was out and staff was very rude!!
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE SERVICE !!!! Lazy sorry people who do not want to work!! If you hate your job, then quit!!! If you accept a job do it right!!! I sat in line for over 45 mins. Sat at the intercom for 15 and finally gave up and pulled off!! This is 6:30p 7.11.2025. Fix your staff before word gets around and you have no business!! You already have 3.3 stars!!!
Atmosphere: 1
Food: 5
Service: 1
Very rude staff
Service: 1
I went through the drive-through for lunch before going to work, and they messed up by giving me onions and pickles on my burger when I said cheese and ketchup only. OK, that’s fine. It’s the tail end of the lunch rush, so mistakes are made. I go to ask for a remake, and the servers were kind, but I go back in my car and I swear to God they added extra onions! I honestly lost my mind and was running late for work at that point, so I didn’t ask for a third burger because I didn’t want to explode on some poor worker.
Atmosphere: 1
Food: 2
Service: 1
I recommend this McDonald’s they’re so nice and they are fast to give your food and most important, they have a good attitude.
Atmosphere: 5
Food: 5
Service: 5
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