Mr Chen's Authentic Chinese Cooking

Very disappointing. We ordered General Tso’s Chicken, Spicy Chicken Lo mein and egg rolls. The food was bland, cold and unappetizing. Despite being hungry we threw it out. $40 down the drain.

Atmosphere: 1

Food: 1

Service: 1

Pretty good food

Atmosphere: 4

Food: 5

Service: 4

it was wonderful, I highly recommend the spicy chicken if you enjoy hot food.

We decided to say goodbye to this place after tonight’s dinner. This restaurant was where we had our very first meal after moving to Hoover area, and we’ve loved it for a long time. At one point, we were coming here one or two times a week.

Most of the staff have been wonderful, but there’s one waitress who has always been difficult. She’s never greeted us with a smile. Once, when I came to pick up a to-go order, the cashier was on the phone while that waitress sat right behind the to-go cart (playing her phone) without even looking at me. When the cashier finished the call and tried to locate my order, it turned out that the waitress already knew which order was mine but hadn’t bothered to help earlier. And today, she served another table immediately after they were seated, even though we had been seated a couple of minutes earlier.

I would have stopped coming sooner, but my kids like some of their dishes, so we still came occasionally. However, tonight was our last visit.

Atmosphere: 1

Food: 4

Service: 1

I have always loved Mr Chen but yesterday I got Sesame Chicken. It was mushy. And way over priced. The egg roll was no longer included and at 17 bucks just chicken and dry rice was not worth the money. I will not go back. Big disappointment. It definitely has gone down hill but prices are way up.

Atmosphere: 1

Food: 1

Service: 1

Order the Chow Fun! Very yummy

I get the Spicy chicken in dry pot everytime and its always so good

Sooo disappointed as we eat at various Mr Chens around Birmingham. Ordered an item I usually order at Mr Chens Hoover and was brought a different dish. Of course I wasn’t happy! $19.99 was outrageous for the similar but wrong dish (no the stand alone dish cost me $20!!!). So I’m told sorry, Mr Chen menu isn’t same at different locations??? So why are they all called Mr Chens? I guess we’re pursuing a next Asian restaurant to get our food from since the Chens have anglicized red Pearl too….. sheesh. DISAPPOINTING.

We never even knew such a place existed. High functioning, lo pricing.

We love the food here. It’s more authentic and significantly lower on the breading and sugar. You can have a really lovely, healthy meal out. The staff is attentive and kind, and always up for a recommendation for something new to try. They haven’t steered us wrong yet, and we eat there about every other week.

Got sat and had nobody for 20 minutes even come over to my table. While I can see the multiple waiters around the register on their phones cutting up. Ended up walking out, horrid service, or lack of.

I like Mr Chen's Authentic Chinese Cuisine. Unfortunately I have to give them a rating that is just slightly above average. The food is good, just okay. It's a good place to grab a quick lunch but it's not upscale dining. The room is clean but could really use some sprucing up. One thing I just can't stand, and this happens in some other restaurants, someone will wipe down a table just before you sit down and just leave it wet. Please don't do that! Anyway, the food is okay, service is good and prices are very affordable.

Food was amazing!!!! The people working there were very nice! The bathrooms and interior are a bit dated, but it’s definitely a place worth visiting!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Honey Chicken, Fried Rice, Sesame Chicken

First time at this restaurant anf it was so very delightful. Everything was so fresh and hot. And it wasn’t even busy. The staff took very good care of me. The flavor of everything was so good and on point. No wonder this place gets such a good rating. Be warned this is not a one person portion place other than lunch. There was so much food. Average price about $15 per person and that included a drink. Wonderful place to take your date. Thanks again.

Atmosphere: 5

Food: 5

Service: 5

Wonderful place for Chinese food. The staff was very responsive and helpful. The food was fresh and delicious! Highly recommended!

Atmosphere: 4

Food: 5

Service: 5