I ordered 20 pizzas from this location. The young lady called to say that she was by herself so the order may take a little longer, which was fine and understandable. No big deal. I came to pick the pizzas up. She brings the first set and sits them on the counter, rather hard I might add. She brings the second set, same thing. She comes with the third set and drops them on top of the second set… and walks off. No “do you need any help loading “, no “have a good day”, thank you or anything. Being that I work in customer service, even if I’m having a bad day, I still treat my customers with a level of respect… Terrible service
David Baughman
I love papa johns its my favorite pizza. I ordered in advance off the app about an hour and a half. When i got the pizza and breadsticks delivered which cost me about 40 bucks it was cold and very disappointing i ordered pepperoni xtra cheese bacon and beef there were maybe 6 pieces of each topping on the whole pizza and definately not any extra cheese. Its almost like they made it an hour and a half ahead of time when i put in my order for a scheduled time. Wont be ordering again this was horrible. The delivery driver was great though he would get 5 stars.
Atmosphere: 1
Food: 1
Service: 4
Sukhvinder Kaur
Reabecca was very welcoming and customer friendly and always has a service with a big smile… she is great and we always drive to this location of Papa John’s coz of her .
Atmosphere: 4
Food: 5
Service: 5
Michael
Good driver good men work here. Amen. Thank you for your service! God bless america!
Atmosphere: 5
Food: 5
Service: 5
Jeff Holland
AWFUL!!! We ordered 2 pizzas and they waited well over an hour to let us know they didn’t have the crust we ordered. Utterly unnacceptable. This store is terribly run.
Atmosphere: 1
Service: 1
Valeria Reyes
I would just like to start off by saying that the pizza here is sensational!! if you’re debating on whether to come here or Dominos. Choose the papa?. Ended up ordering the three meats and after some careful brainstorming I believe the name should be temporarily changed to, “Diddy Meat Lover Delight”. Due to high popularity circulating the internet it’d be a great marketing strategy. We can all agree the man is terrible, but it would bring publicity to the business. If this idea is taken up for consideration compensation would be appreciated as I am a struggling student trying to make a living. Thank you guys:)
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheese Pizza
Susan Mann
"Hot n Ready" was not hot and not ready
Julie “Dae”
What I ordered: mushrooms, half pepperoni/olives half chicken/baconWhat I got: chicken, bacon, olives, jalapeno, bell pepper, and pineappleThey put the wrong pizza in the box--definitely not the driver's fault. Called back and what sounded like a teenager asked if I wanted a refund, and put me on hold while he talked to his manager. I acceptedthe refund, but then wanted the pizza I ordered because my kids won't eat the pizza we got. I had to pay for it, no big deal, but the refund will take 2-3 days so I'm out more money in the meantime. They also didn't offer a discount.The first delivery took about 30 minutes from the time I placed the order on the app. This second one was placed at 6:50; it is now 7:56 and I'm still waiting. Called a couple minutes ago and was told their driver was almost ready to deliver my order.
Food: 3
Service: 2
Stephen Wilkinson
My favorite place to work. Let's go!!!!!
Atmosphere: 5
Food: 5
Service: 5
Julie “Dae” Youngblood
What I ordered: mushrooms, half pepperoni/olives half chicken/bacon
What I got: chicken, bacon, olives, jalapeno, bell pepper, and pineapple
They put the wrong pizza in the box--definitely not the driver's fault. Called back and what sounded like a teenager asked if I wanted a refund, and put me on hold while he talked to his manager. I acceptedthe refund, but then wanted the pizza I ordered because my kids won't eat the pizza we got. I had to pay for it, no big deal, but the refund will take 2-3 days so I'm out more money in the meantime. They also didn't offer a discount.
The first delivery took about 30 minutes from the time I placed the order on the app. This second one was placed at 6:50; it is now 7:56 and I'm still waiting. Called a couple minutes ago and was told their driver was almost ready to deliver my order.
Terrible customer service. After waiting over an hour for a delivery of 1 pizza, I called to see where it was. The person on the phone said 10-15 min and if there’s a problem with the food when it shows up call us back. Then proceeded to end the call.
Atmosphere: 1
Food: 2
Service: 1
Colin Huckestein
My only call to this location went something like:Employee: Thank you for calling Papa John's, is this carryout or delivery?Me: Carryout please.Employee: Thank you sir. Would you like to try our extra large pepperoni pizza?Me: I actually was going to do a pepperoni with the stuffed crust.Employee: ....I'm sorry sir, we are currently closed for carryout would you like to order delivery?Me: Didn't you start taking my order after I told you it was carryout?Employee: No sir, you started talking and I was being respectful.Turns out they don't deliver to my address either. Place is a joke.
Service: 1
Quintearia Bennett
Worst experience ever . I told the manager my food wasn’t made correctly and I was told to just not eat papa John’s anymore. Customer service was horrible. I will never order here again based off what I was told by a manager.
I ordered 20 pizzas from this location. The young lady called to say that she was by herself so the order may take a little longer, which was fine and understandable. No big deal. I came to pick the pizzas up. She brings the first set and sits them on the counter, rather hard I might add. She brings the second set, same thing. She comes with the third set and drops them on top of the second set… and walks off. No “do you need any help loading “, no “have a good day”, thank you or anything. Being that I work in customer service, even if I’m having a bad day, I still treat my customers with a level of respect… Terrible service
I love papa johns its my favorite pizza. I ordered in advance off the app about an hour and a half. When i got the pizza and breadsticks delivered which cost me about 40 bucks it was cold and very disappointing i ordered pepperoni xtra cheese bacon and beef there were maybe 6 pieces of each topping on the whole pizza and definately not any extra cheese. Its almost like they made it an hour and a half ahead of time when i put in my order for a scheduled time. Wont be ordering again this was horrible. The delivery driver was great though he would get 5 stars.
Atmosphere: 1
Food: 1
Service: 4
Reabecca was very welcoming and customer friendly and always has a service with a big smile… she is great and we always drive to this location of Papa John’s coz of her .
Atmosphere: 4
Food: 5
Service: 5
Good driver good men work here. Amen. Thank you for your service! God bless america!
Atmosphere: 5
Food: 5
Service: 5
AWFUL!!! We ordered 2 pizzas and they waited well over an hour to let us know they didn’t have the crust we ordered. Utterly unnacceptable. This store is terribly run.
Atmosphere: 1
Service: 1
I would just like to start off by saying that the pizza here is sensational!! if you’re debating on whether to come here or Dominos. Choose the papa?. Ended up ordering the three meats and after some careful brainstorming I believe the name should be temporarily changed to, “Diddy Meat Lover Delight”. Due to high popularity circulating the internet it’d be a great marketing strategy. We can all agree the man is terrible, but it would bring publicity to the business. If this idea is taken up for consideration compensation would be appreciated as I am a struggling student trying to make a living. Thank you guys:)
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheese Pizza
"Hot n Ready" was not hot and not ready
What I ordered: mushrooms, half pepperoni/olives half chicken/baconWhat I got: chicken, bacon, olives, jalapeno, bell pepper, and pineappleThey put the wrong pizza in the box--definitely not the driver's fault. Called back and what sounded like a teenager asked if I wanted a refund, and put me on hold while he talked to his manager. I acceptedthe refund, but then wanted the pizza I ordered because my kids won't eat the pizza we got. I had to pay for it, no big deal, but the refund will take 2-3 days so I'm out more money in the meantime. They also didn't offer a discount.The first delivery took about 30 minutes from the time I placed the order on the app. This second one was placed at 6:50; it is now 7:56 and I'm still waiting. Called a couple minutes ago and was told their driver was almost ready to deliver my order.
Food: 3
Service: 2
My favorite place to work. Let's go!!!!!
Atmosphere: 5
Food: 5
Service: 5
What I ordered: mushrooms, half pepperoni/olives half chicken/bacon
What I got: chicken, bacon, olives, jalapeno, bell pepper, and pineapple
They put the wrong pizza in the box--definitely not the driver's fault. Called back and what sounded like a teenager asked if I wanted a refund, and put me on hold while he talked to his manager. I acceptedthe refund, but then wanted the pizza I ordered because my kids won't eat the pizza we got. I had to pay for it, no big deal, but the refund will take 2-3 days so I'm out more money in the meantime. They also didn't offer a discount.
The first delivery took about 30 minutes from the time I placed the order on the app. This second one was placed at 6:50; it is now 7:56 and I'm still waiting. Called a couple minutes ago and was told their driver was almost ready to deliver my order.
Food: 3
Service: 2
Restaurantji Recommends
Terrible customer service. After waiting over an hour for a delivery of 1 pizza, I called to see where it was. The person on the phone said 10-15 min and if there’s a problem with the food when it shows up call us back. Then proceeded to end the call.
Atmosphere: 1
Food: 2
Service: 1
My only call to this location went something like:Employee: Thank you for calling Papa John's, is this carryout or delivery?Me: Carryout please.Employee: Thank you sir. Would you like to try our extra large pepperoni pizza?Me: I actually was going to do a pepperoni with the stuffed crust.Employee: ....I'm sorry sir, we are currently closed for carryout would you like to order delivery?Me: Didn't you start taking my order after I told you it was carryout?Employee: No sir, you started talking and I was being respectful.Turns out they don't deliver to my address either. Place is a joke.
Service: 1
Worst experience ever . I told the manager my food wasn’t made correctly and I was told to just not eat papa John’s anymore. Customer service was horrible. I will never order here again based off what I was told by a manager.
Atmosphere: 1
Food: 1
Service: 1
Awesome service
Sicilian six cheese is the best.
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