The Manager Carl was helpful. He was polite. He showed me how to use the self checkout. He suggested I get an upgrade on my membership because I spend so much money here & get a discount. I'm definitely coming back to this location
David Gilbert
Poor layout and foodWheelchair accessibility: Difficult
Sandra M.
I tried to order two 16" pizzas at the deli yesterday but I couldn't hear/understand what the employee said (I thought she said there were no pizzas). when I repeated what I thought she said for clarification she became extremely rude, made a hateful comment, walked towards the back, looked in a door and proceeded to say something about the pizzas that were available or not available. Again I couldn't understand what she was saying. I waited almost 24 hours before posting this thinking I could just chalk it up to a bad day but it still bothers me that someone would be so rude for no reason. I walked away without placing an order and felt confused and upset about the interaction . However, the remainder of my grocery shopping experience was good.
Whit McGhee
However low your expectations may be of this place, they're not low enough.
Steve Shaffer
I’m frustrated that I pay for a membership for better prices and that includes gas. I fill up my gas tank and I’m thinking I’m getting the best price anywhere, and then drive down the street to see Walmart gas is five cents cheaper. If I drive 15 miles west to Tuscaloosa the gas over there can be anywhere from $.10-$.15 cheaper than Hoover. That sucks!
Thais Marina Serio
Horrible service, on the phone now 15 minutes no answer (10:00am) order online yesterday and wanted to pickup following day and no answer, update nothing. ridiculous
Thais Marina Serio
Horrible service, on the phone now 15 minutes no answer (10:00am) order online yesterday and wanted to pickup following day and no answer, update nothing. ridiculous
Sadie W.
Who doesn't love Sam's Club?!? They have everything you can possibly think of in bulk and a very good discounted price. They gas prices are low as well compared to other gas stations. Where else can you get a huge slice of pizza or hotdog and a a drink for under $3 and get full.
Gabe P.
Cafe Review: ONLY: Super aggressive workers!!! Beware! We were grabbing a few slices of pizza. Ordering felt rush and the workers clearly don't know what customer service is. They don't listen properly either. Ugh! Good Pizza. Terrible/annoying cafe staff.
Desert Pearl
Every time I have ordered from this food court they ALWAYS mess up my order. Either they don’t have what I’m looking for in stock or like today after I placed an order via phone number they didn’t even place my order.On that note the food is decent it’s just the service that’s rotten
(Translated by Google) The bus is on the low(Original)Bussin on the low
Tesca Robinson
Every time I have ordered from this food court they ALWAYS mess up my order. Either they don’t have what I’m looking for in stock or like today after I placed an order via phone number they didn’t even place my order.On that note the food is decent it’s just the service that’s rotten
Shamara M.
Cashier rung up items and then just left them there on counter. Did not put them back in basket. No it was not a self check out register. As you can see in the picture he left items on counter and rung up next customer. That is just a few of my items that I left on the counter to capture a picture. They wonder why customers go to COSTCO across the highway there go their answer. Oh yea Costco 1 in the city vs 3 in the city NEED TO DO BETTER. Sorry cashier and dont care so call manger on duty. GO TO COSTCO WHERE THEY WILL PUT YOU ITEMS BACK IN THE BASKET.It was 11/19/2022 17:21 run the camera tc# 202064842258044432005
Vince D.
Products and store generally fine. Check out is a nightmare. Over 50 people waiting. 2 checkout people working registers, one old and can't move fast and one helping the 20 self checkouts. No management assistance anywhere to be found. Poorly managed, not efficient and super annoying for the customers. Cancelling membership.
Russell G.
Good place to look for a good deal or hard to find cut of meat or breakfast item. Wanted good turkey bacon and was looking for a pair if jogging pants and got both
The Manager Carl was helpful. He was polite. He showed me how to use the self checkout. He suggested I get an upgrade on my membership because I spend so much money here & get a discount. I'm definitely coming back to this location
Poor layout and foodWheelchair accessibility: Difficult
I tried to order two 16" pizzas at the deli yesterday but I couldn't hear/understand what the employee said (I thought she said there were no pizzas). when I repeated what I thought she said for clarification she became extremely rude, made a hateful comment, walked towards the back, looked in a door and proceeded to say something about the pizzas that were available or not available. Again I couldn't understand what she was saying. I waited almost 24 hours before posting this thinking I could just chalk it up to a bad day but it still bothers me that someone would be so rude for no reason. I walked away without placing an order and felt confused and upset about the interaction . However, the remainder of my grocery shopping experience was good.
However low your expectations may be of this place, they're not low enough.
I’m frustrated that I pay for a membership for better prices and that includes gas. I fill up my gas tank and I’m thinking I’m getting the best price anywhere, and then drive down the street to see Walmart gas is five cents cheaper. If I drive 15 miles west to Tuscaloosa the gas over there can be anywhere from $.10-$.15 cheaper than Hoover. That sucks!
Horrible service, on the phone now 15 minutes no answer (10:00am) order online yesterday and wanted to pickup following day and no answer, update nothing. ridiculous
Horrible service, on the phone now 15 minutes no answer (10:00am) order online yesterday and wanted to pickup following day and no answer, update nothing. ridiculous
Who doesn't love Sam's Club?!? They have everything you can possibly think of in bulk and a very good discounted price. They gas prices are low as well compared to other gas stations. Where else can you get a huge slice of pizza or hotdog and a a drink for under $3 and get full.
Cafe Review: ONLY: Super aggressive workers!!! Beware! We were grabbing a few slices of pizza. Ordering felt rush and the workers clearly don't know what customer service is. They don't listen properly either. Ugh! Good Pizza. Terrible/annoying cafe staff.
Every time I have ordered from this food court they ALWAYS mess up my order. Either they don’t have what I’m looking for in stock or like today after I placed an order via phone number they didn’t even place my order.On that note the food is decent it’s just the service that’s rotten
Restaurantji Recommends
(Translated by Google) The bus is on the low(Original)Bussin on the low
Every time I have ordered from this food court they ALWAYS mess up my order. Either they don’t have what I’m looking for in stock or like today after I placed an order via phone number they didn’t even place my order.On that note the food is decent it’s just the service that’s rotten
Cashier rung up items and then just left them there on counter. Did not put them back in basket. No it was not a self check out register. As you can see in the picture he left items on counter and rung up next customer. That is just a few of my items that I left on the counter to capture a picture. They wonder why customers go to COSTCO across the highway there go their answer. Oh yea Costco 1 in the city vs 3 in the city NEED TO DO BETTER. Sorry cashier and dont care so call manger on duty. GO TO COSTCO WHERE THEY WILL PUT YOU ITEMS BACK IN THE BASKET.It was 11/19/2022 17:21 run the camera tc# 202064842258044432005
Products and store generally fine. Check out is a nightmare. Over 50 people waiting. 2 checkout people working registers, one old and can't move fast and one helping the 20 self checkouts. No management assistance anywhere to be found. Poorly managed, not efficient and super annoying for the customers. Cancelling membership.
Good place to look for a good deal or hard to find cut of meat or breakfast item. Wanted good turkey bacon and was looking for a pair if jogging pants and got both