Subway
3305 Lorna Rd Suite 13, Hoover
(205) 822-1122
Recent Reviews
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THEY GAVE ME A DIFFERENT TYPE OF CHICKEN. I ASKED FOR WHITE CHICKEN NOT GRILLED.AND PLUS, THEY DIDN'T EVEN COVER THE FOOD WHILE TALKING, SO THE SPIT FLEW RIGHT INTO MY FOOD. AND THEY REUSE THE SAME KNIFE WITHOUT CLEANING IT THEY JUST WIPE IT WITH TISSUE. WHAT IF SOMEONE IS ALLERGIC? AND THEY PUSHED THE CRUMBS AND DIRT INTO THE VEGETABLES.
Atmosphere: 3
Food: 5
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Ordered sandwich and was discounted due to items taken off of standard sandwich. Much appreciated of the thoughtfulness to not charge as normal but to pay for what you order. Will be back because of service.
Parking: Lots of parking
Wheelchair accessibility: Entry level
Atmosphere: 4
Food: 5
Service: 5
Went in today and 3 Indian women were working. This was the worst service/food. One person was ahead of me and it took forever for the worker to make his sandwich. The food quality was horrible. I have been in many subways and his food didn’t taste the same at all. Something was definitely off. I will not return.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience at this location! There was 2 unhappy guys working and one lady and a child in line who were already placing their order. I proceeded to stand there so long with no acknowledgment or assistance that I sat down and waited patiently. The lady in line was on the phone getting the dressing lists for 3 sandwiches and she was going as slowly as possible. I didn’t make eye contact or act perturbed even though I was irritated by her disregard for others trying to get a sandwich/food also. The guys working there were like zombies who didn’t speak or greet me when I entered. Finally, the second employee slowly walked over and just looked at me. Yes sir, I would like a…. I was so angry by this point and yes, the lady was still on the phone talking loudly about condiments and dressings for her 3 sandwiches all while she complained about the prices of the food. I was so ready to get out of there and so over SUBWAY and it’s $15 sandwich that I was trying to get out of there as quickly as I could! I will never go back to that location and I will reconsider even going to subway again. The location felt dirty and abandoned even though it was being manned by possibly 2 zombies. They didn’t even try to disguise their unhappiness at being cast into the role of the so called “sandwich artist”. They definitely existed only for the meager pay check that they hoped would enable them to source enough zombie juice to survive until the next apocalypse.They might be given the freedom they dreamed of during their incarnated shifts at the Hoover subway…. Sorry I digressed, as I am now wondering if maybe those 2 hollow eyed guys really were zombie sandwich makers??!!’ ?♂️??. ???? just a joke but seriously though maybe they are??
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: White Chip Macadamia Nut, Subway Club, Cookies
Top-tier customer service
Atmosphere: 5
Food: 5
Service: 5
Good service. Used app to order ahead of time. Sandwiches were ready when I got there.
Atmosphere: 5
Food: 5
Service: 5
Maintenance and service is great
Atmosphere: 5
Food: 5
Service: 5
A good place to visit, and they bake cookies really well. The place was very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
I had a great experience at this Subway. The cookies were delicious, and the rotisserie chicken, chicken bacon ranch, and grilled chicken sandwiches were fresh and tasty. The employees were friendly, and the service was quick. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chip Macadamia Nut, Chocolate Chip Cookie, Baked Lay's Original, Sunchips Harvest Cheddar, Coca-Cola Classic, Cookies
Restaurantji Recommends
I recently visited a Subway restaurant and had an excellent experience. The staff were friendly and efficient, ensuring my order was prepared exactly to my specifications. The ingredients were fresh, and the sandwich was deliciously satisfying. The restaurant was clean and well-maintained, creating a pleasant atmosphere for dining. Overall, I was very impressed with the quality of food and service, and I highly recommend this Subway location to others. Five stars!
Atmosphere: 5
Food: 5
Service: 5
recently visited this Subway and had a fantastic experience. The ingredients were fresh, the sandwich was made exactly as I requested, and the bread was perfectly baked. The restaurant was spotless, and the staff were friendly and efficient. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
I recently visited this Subway , and it was excellent! The ingredients were fresh, the staff friendly and efficient, and the restaurant was spotless. I loved the wide range of customization options for my sandwich, and even during a busy time, my order was prepared quickly without any compromise on quality. Highly recommend this Subway for a quick, delicious, and satisfying meal!
Atmosphere: 5
Food: 5
Service: 5
This is one of the best subway , they're experienced in handling way more hygienic than any other store and do the work and maintain the place really amazing
Atmosphere: 5
Food: 5
Service: 5
First thing the food quality was top notch
And the service was good, employees are so polite
When it comes to ambience the restaurant was super clean
Amazing work hats off guys be the same
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
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