Subway
5184 Caldwell Mill Rd Unit 201, Hoover
(205) 437-3379
Recent Reviews
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The customer service was bad
The cookies was very hard
The bread was very hard too!!
I wouldn't go back here
Atmosphere: 3
Food: 3
Service: 3
Made a large order and they went the extra mile making sure I had everything I needed. They even made fresh bread just for the order. Workers were very kind and the place was clean!
Atmosphere: 5
Food: 5
Service: 5
Ordered an All American Wrap via the app and had my housemate pick it up. Started eating only to see a small bug crawl out from inside the wrap itself. I will be calling the health department to register a complaint as this has literally made me sick
Atmosphere: 5
Food: 1
Service: 3
My person was awesome- listened well and made my sandwich just the way i asked! Will be back and often
Atmosphere: 5
Food: 5
Service: 5
I've finally given up on mobile orders at this location because about a third of the time when I get to my destination I discover that the orders are wrong: ingredients added that I didn't order, or ingredients missing that I did order, or the wrong bread, or the normal skimpy amount of protein when I ordered double, etc. I might still order in person from time to time if I'm desperate, but never again via mobile.
Atmosphere: 3
Food: 3
Service: 2
What’s the point of Subway sending coupons when this location, closest to address, doesn’t participate in any promotion. They make their own rules to allow for the promotion. Didn’t even wash their hands before starting to prepare. Another location will be receiving our business. This locations subs are not better than another.
Atmosphere: 1
Food: 1
Service: 1
They don't take coupons for just a sub sandwich. Why does subway offer coupon if you can't use them in the store. Oh, well Jersey Mike's it is
Atmosphere: 4
Food: 1
Service: 1
Parking: In a mall with a massive parking lot
Wheelchair accessibility: It has a ramp to get in and it's flat
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ham and Cheese, Subway Club Footlong Regular Sub, Cookie
I ordered a footlong and 6 inch sandwich from DoorDash. When it was delivered the 6 inch had one pickle and the footlong none . There were barely any black olives. A few little pieces of tomato. Barely any lettuce.my wife took 3 bites on a 6 inch before there was even any meat , I’ve never had a subway sandwich from anywhere where they didn’t run items across the full length of the sandwich. I’ll never eat here again. They are ripping off customers by not putting anything on the sandwiches. Save a dime here and you will be closed before long
Atmosphere: 1
Food: 1
Service: 1
My wife and I come in here regularly and the food, atmosphere, and customer service are phenomenal
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Honestly only get food from here bc Andrew is the best worker ever! I’m a student PTA at Jeff state and have been coming here for a few months now, weekly, and everytime I come, Andrew is always working so hard and gives such great service! What a guy! He needs a raise!!!
Atmosphere: 5
Food: 5
Service: 5
Brilliant service! Always above and beyond! Made a simple mistake months ago that I'd forgotten about (and would've made the same had I worked there), but remembered my face immediately and set to putting it right. Only the Fairfield and Pleasant Grove stores ever bothered with such customer service. Definitely eat here if you want a good lunch for good price!
Atmosphere: 5
Food: 5
Service: 5
Best subway I’ve been to in Alabama . Clean and 100 health score
Excellent location
Remodeling done. And serving fresh sandwiches...
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