Chicken wings old and dry. NEVER AGAIN. I normally do not use Uber food delivery but because I am taking care of my 88 year old Mother, I could not leave the Rehabilitation center. VERY DISAPPOINTED IN THE QUALITY OF THE FOOD. I PAID $22 for celery and carrots, the only items eatable.
Food: 1
Service: 1
Believe It \u0026 You Will Achieve It
Great food! Always fresh and hot. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Shinice Hutchins (Shi Hutchins)
I know it was Christmas Eve but my wings had a horrible aftertaste like a soapy aftertaste. Not sure how to really explain it . But when I called the manager on duty said it wasn’t anything he could do about it . Good to say I will never spend my money here anymore .
Atmosphere: 1
Food: 1
Service: 1
Josh Bunt
People in there are friendly and foods good
Atmosphere: 5
Food: 5
Service: 5
Monique M (Mo)
The quality of their food was amazing. Honestly I haven't been to a wingstop before and now after stopping here, I'm glad to have tried it. Service was awesome. People was friendly and informative. The food was cooked perfectlyand even with the sauce on it, the chicken stayed crunchy. Absolutely perfect. Thanks for experience and great food. Hope to come back and try another flavor.
Atmosphere: 4
Food: 5
Service: 5
Monique Mitch (Mo)
The quality of their food was amazing. Honestly I haven't been to a wingstop before and now after stopping here, I'm glad to have tried it. Service was awesome. People was friendly and informative. The food was cooked perfectlyand even with the sauce on it, the chicken stayed crunchy. Absolutely perfect. Thanks for experience and great food. Hope to come back and try another flavor.
Atmosphere: 4
Food: 5
Service: 5
Lawrence Cole
Good meal. Left out ourorder of speciality fries, but they replaced when we returned.
Atmosphere: 3
Food: 4
Service: 4
Katie Hedges
Traveling for a concert and decided to get lunch close the where we are staying and i will say that store was clean and very nice and Justice and Ryan where great even with it be my first time ever getting food from any wingstop I was very impressed not only with the food but the service from they people that work there if i could leave more then 5 stars on this review because for food it deserves 10 stars and for service they also deserve to get 10 stars.
Atmosphere: 5
Food: 5
Service: 5
Attison
The food was out in a timely manner but they bagged it with no gloves on. The bagger stuck her fingers inside of the fry container to pick it up and bag it up. Hands washed or not, the bags, boxes, and fry containers are cause for cross contamination. Meaning there is no reason she shouldn't be wearing gloves.
It was my first time visiting that Wingstop, and I was very impressed with the customer service.
Atmosphere: 5
Food: 5
Service: 5
Ace Mccormick
Not a good place to go especially after 10pm. Night shift has the heart equivalent to burnt French fries, greasy and burned out. Chicken was fresh but stagnant behavior filled the air.
dont care760
HORRIBLE CUSTOMER SERVICE at this location ! Called them because I order at the wrong location . Last time I did that Helena store was able to call them and get the order sent to their location so I didn’t have to drive 30 minutes up the road . I called this location and was put on hold for 15 minutes ! Called back and it wasn’t ringing (because they sat the phone on the counter and left it ) after calling for 30 minutes it FINALLY started ringing when they got on the phone they acted like they didn’t even know what I was calling about ! So I sat on hold for 15 minutes for NOTHING , just for manager JANICE or whatever her name is to get on the phone not even letting me talk , keep talking over me , telling me what they can’t do , and that if Helena store said that they told a lie . No youre a LIE super ignorant I’m the one with the complaint yet your talking over me , why are you wanting to be heard so bad ? I just sat on hold for 15 minutes then had to keep calling for another 15 minutes until the phone was hung up so it can ring ! TERRIBLE customer service . Then telling me I have to wait until she gets home for me to get a refund that’ll take 5 to 10 business days , She should be FIRED , I’ll never order from this location on purpose !
Atmosphere: 1
Food: 1
Service: 1
Justin Dunn
Quit online orders before 10:15 PM when they close at 11 PM.
Atmosphere: 3
Food: 3
Service: 1
Brittany Holzhauer
Thanks for leaving out the ranch. It's really great to eat hot wings with nothing to dip them in. I am SO TIRED of this happening.
Chicken wings old and dry. NEVER AGAIN. I normally do not use Uber food delivery but because I am taking care of my 88 year old Mother, I could not leave the Rehabilitation center. VERY DISAPPOINTED IN THE QUALITY OF THE FOOD. I PAID $22 for celery and carrots, the only items eatable.
Food: 1
Service: 1
Great food! Always fresh and hot. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
I know it was Christmas Eve but my wings had a horrible aftertaste like a soapy aftertaste. Not sure how to really explain it . But when I called the manager on duty said it wasn’t anything he could do about it . Good to say I will never spend my money here anymore .
Atmosphere: 1
Food: 1
Service: 1
People in there are friendly and foods good
Atmosphere: 5
Food: 5
Service: 5
The quality of their food was amazing. Honestly I haven't been to a wingstop before and now after stopping here, I'm glad to have tried it.
Service was awesome. People was friendly and informative.
The food was cooked perfectlyand even with the sauce on it, the chicken stayed crunchy. Absolutely perfect. Thanks for experience and great food.
Hope to come back and try another flavor.
Atmosphere: 4
Food: 5
Service: 5
The quality of their food was amazing. Honestly I haven't been to a wingstop before and now after stopping here, I'm glad to have tried it.
Service was awesome. People was friendly and informative.
The food was cooked perfectlyand even with the sauce on it, the chicken stayed crunchy. Absolutely perfect. Thanks for experience and great food.
Hope to come back and try another flavor.
Atmosphere: 4
Food: 5
Service: 5
Good meal. Left out ourorder of speciality fries, but they replaced when we returned.
Atmosphere: 3
Food: 4
Service: 4
Traveling for a concert and decided to get lunch close the where we are staying and i will say that store was clean and very nice and Justice and Ryan where great even with it be my first time ever getting food from any wingstop I was very impressed not only with the food but the service from they people that work there if i could leave more then 5 stars on this review because for food it deserves 10 stars and for service they also deserve to get 10 stars.
Atmosphere: 5
Food: 5
Service: 5
The food was out in a timely manner but they bagged it with no gloves on. The bagger stuck her fingers inside of the fry container to pick it up and bag it up. Hands washed or not, the bags, boxes, and fry containers are cause for cross contamination. Meaning there is no reason she shouldn't be wearing gloves.
Food: 1
Service: 2
Pretty good service terrible food
Restaurantji Recommends
It was my first time visiting that Wingstop, and I was very impressed with the customer service.
Atmosphere: 5
Food: 5
Service: 5
Not a good place to go especially after 10pm. Night shift has the heart equivalent to burnt French fries, greasy and burned out. Chicken was fresh but stagnant behavior filled the air.
HORRIBLE CUSTOMER SERVICE at this location ! Called them because I order at the wrong location . Last time I did that Helena store was able to call them and get the order sent to their location so I didn’t have to drive 30 minutes up the road . I called this location and was put on hold for 15 minutes ! Called back and it wasn’t ringing (because they sat the phone on the counter and left it ) after calling for 30 minutes it FINALLY started ringing when they got on the phone they acted like they didn’t even know what I was calling about ! So I sat on hold for 15 minutes for NOTHING , just for manager JANICE or whatever her name is to get on the phone not even letting me talk , keep talking over me , telling me what they can’t do , and that if Helena store said that they told a lie . No youre a LIE super ignorant I’m the one with the complaint yet your talking over me , why are you wanting to be heard so bad ? I just sat on hold for 15 minutes then had to keep calling for another 15 minutes until the phone was hung up so it can ring ! TERRIBLE customer service . Then telling me I have to wait until she gets home for me to get a refund that’ll take 5 to 10 business days , She should be FIRED , I’ll never order from this location on purpose !
Atmosphere: 1
Food: 1
Service: 1
Quit online orders before 10:15 PM when they close at 11 PM.
Atmosphere: 3
Food: 3
Service: 1
Thanks for leaving out the ranch. It's really great to eat hot wings with nothing to dip them in. I am SO TIRED of this happening.
Atmosphere: 3
Food: 1
Service: 3
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