Wingstop

1539 Montgomery Hwy, Hoover
(205) 979-6600

Recent Reviews

Carmen Sarmiento

I waited a long time for my food but I made up for it because everything was very hot and freshly made.

Atmosphere: 5

Food: 5

Service: 4

delvantino davis

This is going to be a very accurate assessment of my experience at this location. First and foremost the place as a whole has really fallen in terms of service quality. Who ever hired Dorothy should have known better, bless her heart but she is not the right fit for your brand. Customers don't like to be talked over and certainly not chastised. But either way against better judgment I spent my money anyway only to find out that my 8 piece wing i paid for was 6. Now at least hire people who double check the order and can perform basic arithmetic. Honestly the tall young man working today is one yall can build with. When I talked to him over the phone he was insightful.... Keep trying yall cause this aint it

Atmosphere: 1

Food: 1

Service: 1

Deena Crear

The establishment has no napkins or garbage cans. Ice was covering the floor from the drink machine. The soda selection was very small most of the flavors were out.

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Lemon Pepper Wings, Hickory Smoked BBQ, Fries

Gene Wallace

Very slow. Compared to store in Homewood... wasn't much of a value. The wings were small and nothing to brag about

Atmosphere: 1

Food: 2

Service: 2

Angela Melton

The only issue I've had is my food wasn't ready when I arrived. I had to wait almost 30 minutes.

Atmosphere: 5

Food: 5

Service: 5

Madeline Chapman

The waitress was rude and yelling at the customers. After an hour it’s still not ready and they hadn’t even started

Atmosphere: 1

Food: 3

Service: 1

Andy Knause

Had a delivery order, half of the items are missing and can not get anyone to answer the phone.

Service: 1

Marian Summers

Waiting in line for 10minutes only to be told they didn't have what I wanted.

Atmosphere: 1

Service: 1

Jaime Rugama

Everything is bad... terrible... everything in that store... the workers are treated badly... and there are cockroaches in the

Atmosphere: 1

Food: 1

Service: 1

Brandi Robertson

They seemed to be closed 35 minutes early tonight. Google says they close at 10 but was all closed and lights off on the inside by 9:25. Employees standing behind the counter, I called sitting in the parking lot to make sure I wasn’t mistaken, but they just watched the phone ring. Drove a good distance to get nothing.

Service: 1

Hilly

The lady who took my order was super nice! She confirmed my order twice and was very friendly. Unfortunately, when I came home I realized that they had gotten my order switched up. I payed for my full order while receiving someone else’s much smaller order. It was late and we live further away and we weren’t about to drive back. The next day I called again and asked if they could make a replacement. I was told that they couldn’t do anything because it was yesterday. We lost about $13 because they had my order switched up. The wing stop location on 280 is more consistent with food and service. 2 stars.

Atmosphere: 3

Food: 4

Service: 3

Sherri Fitzpatrick

I love the garlic parmesan wings and the mild Buffalo wings.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Lemon Pepper Wings, Mild, Fries

James Pender

Food is good but service is terrible. If you order online do not expect the food to be ready anywhere close to the time you are given. Food was supposed to be ready in 16-21 minutes. I went to pick up 30 minutes after order and the order had not been started. I left . Staff could care less about service.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Lemon Pepper Wings, Fries

Bailey Davis

Where to begin? The floors were filthy and sticky, the bathrooms were disgusting, the drink machine was out of everything, the tables were left with trash for a long time and were filthy, and the food took over 30 minutes for a small, simple order. Awful experience.

Atmosphere: 1

Service: 1

Aleezilla Quinn

I mean it's not bad. The food was tasty but the boneless wings were overcooked a bit and hard. I also got food poisoning from something here.

Atmosphere: 5

Food: 3

Service: 5

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