It has been nearly a year since I had visited Starbucks. I stopped their Hope Hull Alabama location yesterday. The young woman was patient with me and made several recommendations of Frappuccinos that I might be interested in. The simple coffee frappe was just what I needed. Delicious.
Service: 5
Prathusha Movva
Bad service
Atmosphere: 2
Food: 2
Service: 1
LaShawn Long
Good morning. I absolutely LOVE this location. They know my voice, my name, and my order. They are all professional, kind, courteous, efficient, and timely. I never encountered anyone being rude or unprofessional. My order ir always correct even when I send others to pick my order up. On Saturday's I use Zelda Rd location because it's near where I get my hair salon. The manager from Hope Hull at times works at that location and she still my recognized voice when I came in the drive thru. Hands down it's Hope Hull for me. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Courtney Fisher
I can’t say enough wonderful things about this location!!!!!! I travel a lot, and I couldn’t be happier that I stumbled upon this location within the last year or two. I seek it out now. Very clean bathrooms, always excellent service, great dining area, consistently spot on drinks (I’m talking about best quality I’ve had from a Starbucks) .. I’ve kept waiting for this location to disappoint me on my drives through the area.. and I don’t think it’s possible! 12/10 stars.. all day long.
Atmosphere: 5
Food: 5
Service: 5
Jermaine Marshall
When I say this it's nothing but the truth.They need to sweep and mop that nasty floor.I saw spider 🕸️ in corners.Bottom of table legs are nasty.And also they need to clean windows.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mocha Cookie Frappuccino
Daniel
Very clean inside with friendly and helpful staff. This location offered free samples as well.
Atmosphere: 5
Food: 4
Service: 5
giselle :D
I went to this Starbucks on a band trip, so it was pretty busy! But they still made my order super quick and super delicious! Everyone was very kind and efficient. Highly recommend!!! Best caramel ribbon crunch frappuccino I’ve ever had (bonus: they spelled my name right too!)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Ribbon Crunch
Monica McElroy
Traveling from MS to NY and nothing beats a Starbucks coffee! Excellent location and service! I will keep it on my radar to stop back through on my return trip!
Atmosphere: 5
Food: 5
Service: 5
Victoria Salvador
Third time coming through here (in about a month) one to two hours before close and all the outside lights are off (each time I’ve gone). (Taco Bell isn’t even open yet right next to it and their lights are on). Nothing except the safety lights are on. Each of these three times the cashier has handed me the scanner instead of taking my card expecting a tip, “it’s gonna ask you a question”. But they’re turning the lights off (or not turning them on) making costumers who aren’t local think they’re not open. It’s literally a safety concern not to mention a work ethic issue.
The staff were really friendly~ I had a nice cup of coffee on a rainy day. 😍😍
Atmosphere: 5
Food: 5
Service: 5
Shannon Garcia
I have never had to go completely through drive-thru to get an online order. There was no one in line, but the girl made me go back around. Ended up with 2 cars in front of me, and my drink was completely melted by the time I got it. I'm highly disappointed.
Atmosphere: 5
Food: 2
Service: 2
mira tidwell
Not very clean but my food was good and my drinks was good. Bathrooms were absolutely disgusting. I would probably go through the drive instead of inside.
Brianna Summers
Leaving now after going through the drive through, but had to stop to leave this review. The person who served us at the window, was amazing & this review is not for them! Whoever you all have at the driver thru is ABSOLUTELY TERRIBLE. Super long pauses and She has the nastiest attitude I’ve ever encountered at a Starbucks. She had a nasty attitude, but didn’t even get the order right which is the craziest part lol. It’s easy to talk to people crazy when you don’t have to see them at the window, meanwhile she’s setting the person up at the window for unhappy patrons. Also my impossible looked like it was cut up. Visit on 08:25 around 5:20.
It has been nearly a year since I had visited Starbucks. I stopped their Hope Hull Alabama location yesterday. The young woman was patient with me and made several recommendations of Frappuccinos that I might be interested in. The simple coffee frappe was just what I needed. Delicious.
Service: 5
Bad service
Atmosphere: 2
Food: 2
Service: 1
Good morning. I absolutely LOVE this location. They know my voice, my name, and my order. They are all professional, kind, courteous, efficient, and timely. I never encountered anyone being rude or unprofessional. My order ir always correct even when I send others to pick my order up. On Saturday's I use Zelda Rd location because it's near where I get my hair salon. The manager from Hope Hull at times works at that location and she still my recognized voice when I came in the drive thru. Hands down it's Hope Hull for me. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
I can’t say enough wonderful things about this location!!!!!! I travel a lot, and I couldn’t be happier that I stumbled upon this location within the last year or two. I seek it out now. Very clean bathrooms, always excellent service, great dining area, consistently spot on drinks (I’m talking about best quality I’ve had from a Starbucks) .. I’ve kept waiting for this location to disappoint me on my drives through the area.. and I don’t think it’s possible! 12/10 stars.. all day long.
Atmosphere: 5
Food: 5
Service: 5
When I say this it's nothing but the truth.They need to sweep and mop that nasty floor.I saw spider 🕸️ in corners.Bottom of table legs are nasty.And also they need to clean windows.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mocha Cookie Frappuccino
Very clean inside with friendly and helpful staff. This location offered free samples as well.
Atmosphere: 5
Food: 4
Service: 5
I went to this Starbucks on a band trip, so it was pretty busy! But they still made my order super quick and super delicious! Everyone was very kind and efficient. Highly recommend!!! Best caramel ribbon crunch frappuccino I’ve ever had (bonus: they spelled my name right too!)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Ribbon Crunch
Traveling from MS to NY and nothing beats a Starbucks coffee! Excellent location and service! I will keep it on my radar to stop back through on my return trip!
Atmosphere: 5
Food: 5
Service: 5
Third time coming through here (in about a month) one to two hours before close and all the outside lights are off (each time I’ve gone). (Taco Bell isn’t even open yet right next to it and their lights are on). Nothing except the safety lights are on. Each of these three times the cashier has handed me the scanner instead of taking my card expecting a tip, “it’s gonna ask you a question”. But they’re turning the lights off (or not turning them on) making costumers who aren’t local think they’re not open. It’s literally a safety concern not to mention a work ethic issue.
Atmosphere: 2
Food: 5
Service: 4
Good coffee was hot.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Cup of coffee, what more do ya want
Atmosphere: 3
Food: 3
Service: 4
The staff were really friendly~ I had a nice cup of coffee on a rainy day. 😍😍
Atmosphere: 5
Food: 5
Service: 5
I have never had to go completely through drive-thru to get an online order. There was no one in line, but the girl made me go back around. Ended up with 2 cars in front of me, and my drink was completely melted by the time I got it. I'm highly disappointed.
Atmosphere: 5
Food: 2
Service: 2
Not very clean but my food was good and my drinks was good. Bathrooms were absolutely disgusting. I would probably go through the drive instead of inside.
Leaving now after going through the drive through, but had to stop to leave this review. The person who served us at the window, was amazing & this review is not for them! Whoever you all have at the driver thru is ABSOLUTELY TERRIBLE. Super long pauses and She has the nastiest attitude I’ve ever encountered at a Starbucks. She had a nasty attitude, but didn’t even get the order right which is the craziest part lol. It’s easy to talk to people crazy when you don’t have to see them at the window, meanwhile she’s setting the person up at the window for unhappy patrons. Also my impossible looked like it was cut up. Visit on 08:25 around 5:20.
Atmosphere: 1
Food: 2
Service: 1
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