The county health department needs to shut this location down. Never again!!!
Atmosphere: 1
Food: 1
Service: 1
Debra Ward Hardy
I see why the parking lot and lobby were empty! I ordered a 2 piece meal, they obviously can not count t. I received 1 piece of cold chicken and cold biscuit.. what a waste of
Atmosphere: 1
Jalen GAMER
I ordered a 8pc family meal and only got 7 and they were very dry (old). I to tell them and I got no answer.
Atmosphere: 3
Food: 2
Service: 3
Lun K
If I could rate 0 stars, I would. The lady at the window with her blue an black braids was literally on the phone while it being up to her ear servicing me, She didn’t speak nor ask me how I was doing just very unprofessional. I ask for Mac a cheese once I got home I realize they gave me fries instead, they were also out of tea. I just really hate fast food businesses that doesn’t take pride in they’re job, Just really there clocking up hours for a paycheck, if you don’t wanna work, why even come? Tf.
Atmosphere: 1
Food: 1
Service: 1
Bo Bob
What in the world. 3$ per piece of chicken;(23$ for 8 piece bucket) that's 30$ per chicken...come on.
Atmosphere: 1
Food: 1
Service: 1
Carrie Smith
They just ripped me off they didn't give me fries that I ordered with 2 meals I paid for and didn't give me a receipt after I asked for one we will not be coming back to kfc in hueytown and the people that's worked there tonight on Dec. 5th 2023 they was very
Atmosphere: 1
Food: 1
Service: 1
Michael Sims
Order is always wrong or incomplete. Employees are slow and don't have customer service skills. ?
Atmosphere: 1
Food: 1
Service: 1
Terria Hall
My experience with this KFC was horrible. The manager and cashier was very rude. The girl swiped my card multiple times causing my card company to deny the charge after it being swiped so many times.I proceeded to tell and show the cashier that a charge was indeed taking off my card and she was not interested In what I had to say. I did not receive any food because they said that my card showed declined on their end. I checked my card today and it clearly show a charge from KFC and they refuse to give me back my money.I will never go to another KFC ever, especially the one in Hueytown Alabama.
Service: 1
Recommended dishes: 3 PC Tenders Combo
Ryan Biggs
Chicken was soaked in oil (literally dripping off the chicken) , they were out of biscuits, and they gave green beans instead of Mac and cheese. I'm honestly impressed how much they can mess up in a single order.
Atmosphere: 1
Food: 1
Service: 1
gmvlpc
Bad all the time Constantly out of chicken and other issues Parking lot is always devoid of any customers while other fast food restaurants nearby are covered up with customers inside and drive thru reminding me of Burger King years ago when they were located where Arbys is now People stopped going because their extremely poor service They closed and didn’t come back for many years and built close to CVS KFC not open for indoor dining since beginning of pandemic
The pot pie tastes like the day before- leftover. The crust was fine. But contents mushy.
Cheryl Reese
Chicken wasn't cooked funnel cake sticks tasted like they were cooked a week
Atmosphere: 4
Food: 1
Service: 4
Roderick C.
Gave 1 Star because it wouldn't let me give you zero. This is the absolute worst food of any kind that I have eaten in a long time. They should be ashamed to call this place Kentucky fried chicken because it is horrible. The service is horrible. The attitudes are horrible. There's nothing good I can say about this restaurant. My food seem like it had been there for hours. My chicken was dried out like I have never seen chicken dry before and I will never go back to this establishment again.
Ashley W.
I have never in my life been told l couldn’t order crispy chicken because they had to sell original first. I pulled up to order a 16pc for a family that hasn’t eaten in a few days and couldn’t even get what they wanted because they refused to make it. Just close the doors if y’all don’t want to work!!! Everybody in there tonight (7/05/2023 @7:15pm) needs to be fired for stealing time because they surely are not working!!!
Atmosphere: 1
Food: 1
Service: 1
Ashley M
I have never in my life been told l couldn’t order crispy chicken because they had to sell original first. I pulled up to order a 16pc for a family that hasn’t eaten in a few days and couldn’t even get what they wanted because they refused to make it. Just close the doors if y’all don’t want to work!!! Everybody in there tonight (7/05/2023 @7:15pm) needs to be fired for stealing time because they surely are not working!!!
The county health department needs to shut this location down. Never again!!!
Atmosphere: 1
Food: 1
Service: 1
I see why the parking lot and lobby were empty! I ordered a 2 piece meal, they obviously can not count t. I received 1 piece of cold chicken and cold biscuit.. what a waste of
Atmosphere: 1
I ordered a 8pc family meal and only got 7 and they were very dry (old). I to tell them and I got no answer.
Atmosphere: 3
Food: 2
Service: 3
If I could rate 0 stars, I would. The lady at the window with her blue an black braids was literally on the phone while it being up to her ear servicing me, She didn’t speak nor ask me how I was doing just very unprofessional. I ask for Mac a cheese once I got home I realize they gave me fries instead, they were also out of tea. I just really hate fast food businesses that doesn’t take pride in they’re job, Just really there clocking up hours for a paycheck, if you don’t wanna work, why even come? Tf.
Atmosphere: 1
Food: 1
Service: 1
What in the world. 3$ per piece of chicken;(23$ for 8 piece bucket) that's 30$ per chicken...come on.
Atmosphere: 1
Food: 1
Service: 1
They just ripped me off they didn't give me fries that I ordered with 2 meals I paid for and didn't give me a receipt after I asked for one we will not be coming back to kfc in hueytown and the people that's worked there tonight on Dec. 5th 2023 they was very
Atmosphere: 1
Food: 1
Service: 1
Order is always wrong or incomplete. Employees are slow and don't have customer service skills. ?
Atmosphere: 1
Food: 1
Service: 1
My experience with this KFC was horrible. The manager and cashier was very rude. The girl swiped my card multiple times causing my card company to deny the charge after it being swiped so many times.I proceeded to tell and show the cashier that a charge was indeed taking off my card and she was not interested In what I had to say. I did not receive any food because they said that my card showed declined on their end. I checked my card today and it clearly show a charge from KFC and they refuse to give me back my money.I will never go to another KFC ever, especially the one in Hueytown Alabama.
Service: 1
Recommended dishes: 3 PC Tenders Combo
Chicken was soaked in oil (literally dripping off the chicken) , they were out of biscuits, and they gave green beans instead of Mac and cheese. I'm honestly impressed how much they can mess up in a single order.
Atmosphere: 1
Food: 1
Service: 1
Bad all the time Constantly out of chicken and other issues Parking lot is always devoid of any customers while other fast food restaurants nearby are covered up with customers inside and drive thru reminding me of Burger King years ago when they were located where Arbys is now People stopped going because their extremely poor service They closed and didn’t come back for many years and built close to CVS KFC not open for indoor dining since beginning of pandemic
Restaurantji Recommends
The pot pie tastes like the day before- leftover. The crust was fine. But contents mushy.
Chicken wasn't cooked funnel cake sticks tasted like they were cooked a week
Atmosphere: 4
Food: 1
Service: 4
Gave 1 Star because it wouldn't let me give you zero. This is the absolute worst food of any kind that I have eaten in a long time. They should be ashamed to call this place Kentucky fried chicken because it is horrible. The service is horrible. The attitudes are horrible. There's nothing good I can say about this restaurant. My food seem like it had been there for hours. My chicken was dried out like I have never seen chicken dry before and I will never go back to this establishment again.
I have never in my life been told l couldn’t order crispy chicken because they had to sell original first. I pulled up to order a 16pc for a family that hasn’t eaten in a few days and couldn’t even get what they wanted because they refused to make it. Just close the doors if y’all don’t want to work!!! Everybody in there tonight (7/05/2023 @7:15pm) needs to be fired for stealing time because they surely are not working!!!
Atmosphere: 1
Food: 1
Service: 1
I have never in my life been told l couldn’t order crispy chicken because they had to sell original first. I pulled up to order a 16pc for a family that hasn’t eaten in a few days and couldn’t even get what they wanted because they refused to make it. Just close the doors if y’all don’t want to work!!! Everybody in there tonight (7/05/2023 @7:15pm) needs to be fired for stealing time because they surely are not working!!!