The best Captain D's! Terri and her crew is a treasure and a joy.
Atmosphere: 5
Food: 5
Service: 5
Lori W
Left out my food. Got my husband and sons plates but not mine. Wouldn't answer the phone to refund my money either. Its not hard to ensure the entire order is bagged and handed out. Im angry because its always me that loses out. 1st time I didn't have to cook or go get and I still get done wrong. They also cant give refunds in the store . I have to get in touch with the area. Supervisor. It shouldn't be that hard. This was the 1st time in months I didn't have to handle supper and it was being brought to me and I didn't have to cook or go. And they messed it up.
Atmosphere: 1
Food: 1
Service: 1
Pamela Gaddis
Captain D's PLEASE!!!😋
Atmosphere: 5
Food: 5
Service: 5
Beverly Johnson
Waited at the speaker for like 20 minutes after they asked me to hold. This seems to become there normal way of handling customers. When I got to the window (after they finally took my order at the speaker, btw when I went around the corner to the window there were no cars there) the younger girl took my card to pay for my order and gave me my drink. Probably 8 minutes later, the woman, whom I assume was the manager, opened the window to collect money for an order of the person behind me (I'm guessing) because what she said wasn't my order. They need to get there stuff together. I can't be the only one this happens to.
Food: 3
Service: 1
DOCTOR CIRCUIT
STAY AWAY FROM THIS PLACE ### It will be a cold day in hell before I go back here again not only did they not give me my fish with the fish and shrimp dinner what I did get was cold and over cooked and now back for a edit after a few hours now I have a upset stomach after eating what they gave me go somewhere else people
Eddie Bowker
Very fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Susan Dunaway
I ordered what was on their sign out front: crab cake, fish. Fries for $5.99. I got 2 pieces of fish and fries.
Amy Cameron Hughes
Everything is good, except the fries. The fries are always undercooked and tastless.
Tiffany Stewart
We just ordered door dash and didn't get all we ordered from Captains D's. Our loaded potatoe was hard and we feel like they was in a rush.
Food: 1
Service: 1
Recommended dishes: Coleslaw
Donnieta Ramos
The drive thru person was wonderful. When I got home the fish looked good on the front but when I flipped it over there was so much hard batter, we had to pick it off just to eat the it. Thankfully, I wasn't looking for a free meal because the manager Misty wasn't willing to replace anything. She acted like it was supposed to be that way.
My husband waited in drive thru for over 14 minutes the line was long he left and came back and was in line again for an extra 30 minutes the guy in the back came up to the girl in the window waving his arms service here sucks something needs to be done no one should have to wait that long for there food people were getting out of line because it was taking so long the girl at the window didn't even apologize for the long wait
Service: 1
Connie Moore
My wife and I entered the restaurant for dinner and found ourselves standing in front of the cash register waiting for someone to take our order for at least ten minutes. One worker kept walking by while ignoring us. When I complained to the manager he yelled at us that they were too busy to take our order! We like the food but the service is the worst I've ever seen!!! Wayne
Amber Rider
Service was excellent and my food was ready pretty quick, but can someone please explain to me why they upcharge .99 for mac n cheese and then don't even give you a full portion? Absolutely not worth the money.
Atmosphere: 5
Food: 1
Service: 5
Ron Burgundy
They're very friendly here, the food is fresh, so fresh that they actually went to the local pond and caught it, cleaned it and cooked it. Specially for me! That's the only conclusion I've came to is why it took so long to receive my order.
The best Captain D's!
Terri and her crew is a treasure and a joy.
Atmosphere: 5
Food: 5
Service: 5
Left out my food. Got my husband and sons plates but not mine. Wouldn't answer the phone to refund my money either. Its not hard to ensure the entire order is bagged and handed out. Im angry because its always me that loses out. 1st time I didn't have to cook or go get and I still get done wrong. They also cant give refunds in the store . I have to get in touch with the area. Supervisor. It shouldn't be that hard. This was the 1st time in months I didn't have to handle supper and it was being brought to me and I didn't have to cook or go. And they messed it up.
Atmosphere: 1
Food: 1
Service: 1
Captain D's PLEASE!!!😋
Atmosphere: 5
Food: 5
Service: 5
Waited at the speaker for like 20 minutes after they asked me to hold. This seems to become there normal way of handling customers. When I got to the window (after they finally took my order at the speaker, btw when I went around the corner to the window there were no cars there) the younger girl took my card to pay for my order and gave me my drink. Probably 8 minutes later, the woman, whom I assume was the manager, opened the window to collect money for an order of the person behind me (I'm guessing) because what she said wasn't my order. They need to get there stuff together. I can't be the only one this happens to.
Food: 3
Service: 1
STAY AWAY FROM THIS PLACE ### It will be a cold day in hell before I go back here again not only did they not give me my fish with the fish and shrimp dinner what I did get was cold and over cooked and now back for a edit after a few hours now I have a upset stomach after eating what they gave me go somewhere else people
Very fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
I ordered what was on their sign out front: crab cake, fish. Fries for $5.99. I got 2 pieces of fish and fries.
Everything is good, except the fries. The fries are always undercooked and tastless.
We just ordered door dash and didn't get all we ordered from Captains D's. Our loaded potatoe was hard and we feel like they was in a rush.
Food: 1
Service: 1
Recommended dishes: Coleslaw
The drive thru person was wonderful. When I got home the fish looked good on the front but when I flipped it over there was so much hard batter, we had to pick it off just to eat the it. Thankfully, I wasn't looking for a free meal because the manager Misty wasn't willing to replace anything. She acted like it was supposed to be that way.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
Jackson Alabama locate
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries, Fish, Coleslaw
My husband waited in drive thru for over 14 minutes the line was long he left and came back and was in line again for an extra 30 minutes the guy in the back came up to the girl in the window waving his arms service here sucks something needs to be done no one should have to wait that long for there food people were getting out of line because it was taking so long the girl at the window didn't even apologize for the long wait
Service: 1
My wife and I entered the restaurant for dinner and found ourselves standing in front of the cash register waiting for someone to take our order for at least ten minutes. One worker kept walking by while ignoring us. When I complained to the manager he yelled at us that they were too busy to take our order! We like the food but the service is the worst I've ever seen!!! Wayne
Service was excellent and my food was ready pretty quick, but can someone please explain to me why they upcharge .99 for mac n cheese and then don't even give you a full portion? Absolutely not worth the money.
Atmosphere: 5
Food: 1
Service: 5
They're very friendly here, the food is fresh, so fresh that they actually went to the local pond and caught it, cleaned it and cooked it. Specially for me! That's the only conclusion I've came to is why it took so long to receive my order.
Atmosphere: 3
Food: 3
Service: 1
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