Check your bags before you leave. They have been goofing up a lot ! of our orders lately
Shannon Elizabeth Jones
TERRIBLE experience tonight!!!!!!! I don’t even have all the words for the entire experience and my family usually LOVES Chick-fil-a. Like, for real, loves it! We eat there at least once a week, but I will not return to this location after tonight. My car, me, and all the things were covered in carmel milkshake and soda because they put the side in overflowing all over the milkshake and the milkshake in the drink carrier overflowing and DIDN’T have the lid on. Not a straw to drink some of it down or napkin to be found to take care of the mess. Before I realized the top wasn’t on the milkshake I went to pick it up out of the carrier so the soda didn’t get all in it. At that point, milkshake dropped all over me, the car, and all in the drink carrier. And the red headed manager was so nonchalant about the whole thing. He did give me a disinfectant wipe to wipe up the mess. 🤦🏼♀️🤦🏼♀️🤦🏼♀️ I am livid about the whole situation and so disappointed that my favorite fast food restaurant let me down in such an epic way.
North East Alabama News
Parking: Wade Bence is a great owner, worked with him when I was 16 at the old quintard mall location and he got the 1st free standing unit, food is great and im glad that CFA still holds true to being closed on Sundays.
John Wallace
Well I decided to try something new and what a mistake. Chicken hashbrown scramble bowl..5 hash tots, 2 nuggets cut up and tea spoon of eggs...see pictureNow I know..you can see for
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Hash Brown Scramble Bowl Meal
Scotti Simpson
My family came through to grab dinner on the way home. We were all fine prior to eating. I ordered a salad and my wife ordered a chicken wrap. Needless to say, we both got food poisoning. I haven’t been this sick in a long time. I will not be back!
CSMPearl
We have pre-ordered on the mobile app several times, and every time we have had to wait longer for our order than if we had just drove up. This doesn't happen at other locations, just Jacksonville.
Angelia Gibson Lunsford
Great staff and friendly atmosphere! The food is always hot, fresh, and delicious! We love Jacksonville CFA!!
Ross Forrest Patterson
Great as always!
Joyce McCullough Sutton
Great service and great food
Sonny Long
I have a few issues. Their biscuits don’t seem fully cooked. Rarely are the tops browned. Seriously One star for biscuits Drive-thru lane is always a gamble and ordering conversations seems to go on forever. One star for the drive thru. Excessive ice in fountain drinks. This unethical practice, is actually against laws in other countries. You wouldn’t think chick fillet would stoop as low. But, the people are great and I have no doubt that I’m getting quality food.
my card had issues and they gave me and my family the food for free ty so much for being Cristian people and kind
Heather Guzman
If it weren't for this one being so local we probably wouldn't frequent it as often as we do. It never fails with something being forgotten with our order. If it isn't a chocolate milk, it's an ice cream.. If it isn't an ice cream it's a fry or sauces. Every. Single. Time.
Ross Patterson
Great as always!
Ash-kun
Words can barely express how much I love this place. This is my favorite place to get food from in Jacksonville. I crave the food from here 24/7! [Especially the frosted lemonade,it's the bomb] 11/10 would reccomend!!! And now I know people have bad experiences here,but don't we all have them? I mean,just because you might get the wrong order or something [Looking at you,Coop DeVille] doesn't mean you don't have to go anymore! And if this one doesn't please you,there's an equally good one in Gadsden.
Georgia McRae
after a minor problem with an order the nicest manager replaced it without hesitation and so kindly
Check your bags before you leave. They have been goofing up a lot ! of our orders lately
TERRIBLE experience tonight!!!!!!! I don’t even have all the words for the entire experience and my family usually LOVES Chick-fil-a. Like, for real, loves it! We eat there at least once a week, but I will not return to this location after tonight. My car, me, and all the things were covered in carmel milkshake and soda because they put the side in overflowing all over the milkshake and the milkshake in the drink carrier overflowing and DIDN’T have the lid on. Not a straw to drink some of it down or napkin to be found to take care of the mess. Before I realized the top wasn’t on the milkshake I went to pick it up out of the carrier so the soda didn’t get all in it. At that point, milkshake dropped all over me, the car, and all in the drink carrier. And the red headed manager was so nonchalant about the whole thing. He did give me a disinfectant wipe to wipe up the mess. 🤦🏼♀️🤦🏼♀️🤦🏼♀️ I am livid about the whole situation and so disappointed that my favorite fast food restaurant let me down in such an epic way.
Parking: Wade Bence is a great owner, worked with him when I was 16 at the old quintard mall location and he got the 1st free standing unit, food is great and im glad that CFA still holds true to being closed on Sundays.
Well I decided to try something new and what a mistake. Chicken hashbrown scramble bowl..5 hash tots, 2 nuggets cut up and tea spoon of eggs...see pictureNow I know..you can see for
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Hash Brown Scramble Bowl Meal
My family came through to grab dinner on the way home. We were all fine prior to eating. I ordered a salad and my wife ordered a chicken wrap. Needless to say, we both got food poisoning. I haven’t been this sick in a long time. I will not be back!
We have pre-ordered on the mobile app several times, and every time we have had to wait longer for our order than if we had just drove up. This doesn't happen at other locations, just Jacksonville.
Great staff and friendly atmosphere! The food is always hot, fresh, and delicious! We love Jacksonville CFA!!
Great as always!
Great service and great food
I have a few issues. Their biscuits don’t seem fully cooked. Rarely are the tops browned. Seriously One star for biscuits Drive-thru lane is always a gamble and ordering conversations seems to go on forever. One star for the drive thru. Excessive ice in fountain drinks. This unethical practice, is actually against laws in other countries. You wouldn’t think chick fillet would stoop as low. But, the people are great and I have no doubt that I’m getting quality food.
Restaurantji Recommends
my card had issues and they gave me and my family the food for free ty so much for being Cristian people and kind
If it weren't for this one being so local we probably wouldn't frequent it as often as we do. It never fails with something being forgotten with our order. If it isn't a chocolate milk, it's an ice cream.. If it isn't an ice cream it's a fry or sauces. Every. Single. Time.
Great as always!
Words can barely express how much I love this place. This is my favorite place to get food from in Jacksonville. I crave the food from here 24/7! [Especially the frosted lemonade,it's the bomb] 11/10 would reccomend!!! And now I know people have bad experiences here,but don't we all have them? I mean,just because you might get the wrong order or something [Looking at you,Coop DeVille] doesn't mean you don't have to go anymore! And if this one doesn't please you,there's an equally good one in Gadsden.
after a minor problem with an order the nicest manager replaced it without hesitation and so kindly
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