Went in 2 separate days with the same order and received the wrong order twice. The first time, it was remade without issue, but the second time I told the worker I received a coffee instead of chai, and she had an attitude and said it wasn't coffee + she knew because she just made it. I told her I know what coffee tastes like and that it was obviously a dark coffee color, which led to her remaking it. Lo and behold I received a pale colored chai after that. Didn't appreciate the attitude since my drink looked and tasted wrong, and I had to be stern to receive what I actually ordered.
Food: 1
Service: 1
Sophie Clark
They are always so sweet and my coffee tastes amazing!
Atmosphere: 5
Food: 5
Service: 5
Holly Smith
Don’t use the drive thru
Chrissy Ducharme
I just went through the drive thru, I’m not familiar with te coffee selection. I asked the young lady to recommend something not too sweet with a little chocolate. She was so friendly, and I have now found a great tasting cold coffee that I will continue to order. My order #9200. Your drive thru server was awesome.
Food: 5
Service: 5
Joseph LaRocca
Quite possibly the most helpful and friendly staff I’ve ever met!! Can’t wait to visit again ??☕️
Service: 5
Recommended dishes: Iced Latte
Trina Pitts
If I could leave 0 starts I would Management has went down hill fast. With the new gm he doesn't care about anyone or anything. Had the nerve to say something to me threatening to cut my hours if I'm late again bc I was late only 2 times since we've opened and not to mention I haven't called out at all but yea cut my hours bc I was late twice and accused me of stealing money from the drawer even though he left it with 10 dollars missing out of it but yet I mess them up. He does not know the first thing about Management period.
Atmosphere: 1
Food: 5
Service: 5
Cassidy Kabetzke
Actually should be negative 4 stars just for management on its own but we’ll stick with one star since it’s what’s available.
Atmosphere: 1
Food: 1
Service: 1
Known Nowhere
Service and food was great. Management wasn’t. Treated employees horribly
Atmosphere: 1
Food: 2
Service: 3
Michael Pearson
This place use to be amazing until management changed the employees are now treated less than people and are constantly harassed by the manager even keeping staff on the clock after they hurt themselves
Atmosphere: 1
Food: 1
Service: 1
Zakiya Mims
Employee with shirt hair and snake tattoo on neck (i think) was super nice and sweet and made my matcha superb ?
I considered not posting this but since they charge a premium for hot chocolate I decided to. Ordered a large hot chocolate and they only filled the cup up about 3/4 of the way.
Atmosphere: 3
Food: 1
Service: 2
Mike Hindman
Terrific and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts, Coolatta, Muffins, Coffee Roll
Linda Creek
I have good coffee.. ☕ and good donuts ?☕
Food: 5
Service: 5
A H (WillowDee)
Unfortunately didn’t see the dead bug smashed in my donut box until after I’d eaten them. Ew. Also, I ordered on the app and they didn’t have what I ordered, but instead of asking what I’d like to replace it they just decided themselves.
Went in 2 separate days with the same order and received the wrong order twice. The first time, it was remade without issue, but the second time I told the worker I received a coffee instead of chai, and she had an attitude and said it wasn't coffee + she knew because she just made it. I told her I know what coffee tastes like and that it was obviously a dark coffee color, which led to her remaking it. Lo and behold I received a pale colored chai after that. Didn't appreciate the attitude since my drink looked and tasted wrong, and I had to be stern to receive what I actually ordered.
Food: 1
Service: 1
They are always so sweet and my coffee tastes amazing!
Atmosphere: 5
Food: 5
Service: 5
Don’t use the drive thru
I just went through the drive thru, I’m not familiar with te coffee selection. I asked the young lady to recommend something not too sweet with a little chocolate. She was so friendly, and I have now found a great tasting cold coffee that I will continue to order. My order #9200. Your drive thru server was awesome.
Food: 5
Service: 5
Quite possibly the most helpful and friendly staff I’ve ever met!! Can’t wait to visit again ??☕️
Service: 5
Recommended dishes: Iced Latte
If I could leave 0 starts I would Management has went down hill fast. With the new gm he doesn't care about anyone or anything. Had the nerve to say something to me threatening to cut my hours if I'm late again bc I was late only 2 times since we've opened and not to mention I haven't called out at all but yea cut my hours bc I was late twice and accused me of stealing money from the drawer even though he left it with 10 dollars missing out of it but yet I mess them up. He does not know the first thing about Management period.
Atmosphere: 1
Food: 5
Service: 5
Actually should be negative 4 stars just for management on its own but we’ll stick with one star since it’s what’s available.
Atmosphere: 1
Food: 1
Service: 1
Service and food was great. Management wasn’t. Treated employees horribly
Atmosphere: 1
Food: 2
Service: 3
This place use to be amazing until management changed the employees are now treated less than people and are constantly harassed by the manager even keeping staff on the clock after they hurt themselves
Atmosphere: 1
Food: 1
Service: 1
Employee with shirt hair and snake tattoo on neck (i think) was super nice and sweet and made my matcha superb ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clean and great
Atmosphere: 5
Food: 5
Service: 5
I considered not posting this but since they charge a premium for hot chocolate I decided to. Ordered a large hot chocolate and they only filled the cup up about 3/4 of the way.
Atmosphere: 3
Food: 1
Service: 2
Terrific and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts, Coolatta, Muffins, Coffee Roll
I have good coffee.. ☕ and good donuts ?☕
Food: 5
Service: 5
Unfortunately didn’t see the dead bug smashed in my donut box until after I’d eaten them. Ew. Also, I ordered on the app and they didn’t have what I ordered, but instead of asking what I’d like to replace it they just decided themselves.
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