McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
312 Pelham Rd N, Jacksonville
(256) 435-1354
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waited 10 mins in the drive thru for a raw hamburger 🍔
Terrible service. Ignored for 10 minutes in the lobby. I sat there patiently and finally asked if I could place an order. The manager said the drive through was more important. Never offered to help. Very rude.
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Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Jacksonville Also Viewed
McDonald's offers a pleasant experience with great food, including the popular daily doubles. The lobby is spacious and cozy, with courteous employees and seating for approximately 58 people. For those visiting, there are electrical outlets available. However, the drive-thru at night in Jacksonville may have long waits due to understaffing, leading to customer dissatisfaction. Recently, the drive-thru staff has been praised for their caring attitude, especially during the 3rd shift. The morning shift seems okay, though the afternoon crew's service is less known. Some customers mention that late-night service can take a long time and food may be cold, which is common at many McDonald's locations. One visit in Jacksonville, Alabama, experienced a 20-minute wait, and an incorrect order was served—specifically a McChicken instead of a double fil-a-fish. During that time, children were jumping over a yellow cone in the lobby and passing gas, which was noticed by diners, but no staff addressed the situation. Despite these occasional issues, the restaurant remains a popular spot for quick meals.