Mongos Pizza

1 Public Square E, Jacksonville
(256) 365-1023

Recent Reviews

Dustin Nash

Let me just first start off by saying this is coming from someone that has around 9+ years experience in the culinary industry…Service: I’m only saying the service is good because each time that I have been the servers that were actually working were super nice!Food: Starting off with the Appetizer, we got the garlic knots which are kinda like rolls not knots…burnt on the bottom to the point that were hard. They come with Alfredo sauce which I immediately sent back to the kitchen, the Alfredo sauce looked like old burnt throw up and as if someone had urinated in it from the amount of separated butter that was in it. Which we were told by the owner it was made today…I’ve made Alfredo 20,000 plus times it shouldn’t look like that at all…This caused us to change our entire order because everything we got was Alfredo. After that our food came out one at a time with me and my wife getting our food and our 3 year old waiting a whole extra 20 mins just for spaghetti…When we got our second plate of entree type food only then our second appetizer came out which was only fries, brown gravy and cheese if I can even call it that because it was honestly a sad excuse to even call it a dish…Calzone: Super greasy to the point it was inedible.Philly: Burnt meat, rock hard bread and soggy friesWhile eating there I even noticed the owner in the kitchen even cooking, but that’s not the bad part about that it’s the fact he was wearing flip flops and a shirt that barely even covered his stomach…You’d think with the owner being in the kitchen the food would come out amazing, but I see that they have absolutely zero passion for food or the desire to serve even decent food to the people that are willing to eat there.The owner even decided to get on to/yell at the only server there about food that had gotten thrown away…I was really hoping to have a nice local place to eat at, but I will say we will never be returning to this establishment…

Atmosphere: 2

Food: 1

Service: 4

Tommy Lee

Truly amazing, I was hesitant when they took over from romas but the food is so good and Katie is super helpful and great with kids. Better than any stupid franchise and they have a nice atmosphere. Plus the owner is cool and approachable.

Atmosphere: 5

Food: 5

Service: 5

Sarah-Beth Sewak

We always enjoy getting pizza from Mongos. Their homemade crust is the best!

Food: 5

Service: 5

Keith Fleming

Hands down best Pizza in the area!

Toni Lachapelle

It was my daughter and I's first time there. We had the catfish and chips. Service and food were

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Catfish & Chips, Bama Bacon Strips, Seasonal Salad

Natalie Wert

The pizza are so thin, tasteless and burnt even the garlic knots too… but that’s not the first time we eat there.. it’s getting worse and worse every time we order there but never improved.. now we won’t eat there anymore. Very disappointed. $37 for these pizza and garlic knots, will you eat like that? … To owner, please take care of your business and get improve asap. We did love your foods right after you opened. Now it’s downhill.

Food: 1

Savannah Slick

I ordered two Alfredo pizzas, when they came out the Alfredo sauce was so thin you couldn’t taste it. One pizza had flour caked on the bottom while the other was burnt.. The gentleman who delivered it was nice I believe his name was David ? I asked for two replacement pizzas, he was quick to take them back and refused to take my money until my ordered was fixed. When I received my pizzas you could tell someone was irritated that they had to replace them. They were not symmetrical nor were they made correctly. I order Alfredo, chicken, bacon, and onion. There were no onions on the pizzas that were remade. I’m highly disappointed about the pizza. I’ve previously had fries from this place and they were great but the pizza was not worth the money. From what I heard, the owner was in charge of the kitchen tonight so that should tell you something about the establishment.. David was over worked and ran thin. Maybe if they had more workers I would’ve had a better experience. Who knows. I hope they figure out the kinks because I most likely won’t be back.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Build Your Own Pizza

Andy

Great

Food: 5

Service: 5

Kayla Avery

Awesome pizza and garlic knots! Everyone there is so friendly!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build Your Own Pizza, Garlic Knots

Lydia Higgins

Mongo’s Pizza is awesome. Personally, we will only order from them, from now on. Their 10” pizzas are amazing, especially when you get it with the white wedding sauce instead of the traditional pizza sauce! The customer service is out of this world and the atmosphere is fantastic. Seriously I was doubtful about trying it, but my son insisted and now, we are hooked!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custom 10 Pizza

Kit

The food is great but when I was there I saw several mice in the restaurant and promptly left as quick as possible.

Atmosphere: 1

Food: 4

Service: 4

Gregory N.

Never wanted to do this but. I ordered my pizza around 7:50pm for a restaurant pickup on DoorDash. They said it'd be ready within 20 min. Np. Got there chilled till my pizza was "ready". Service Lady was so kind enough to ask if I wanted a soda or tea on the house. I happily accepted it and continued waiting. I noticed she walked outside alot for some reason idk why it's too cold to even be standing out there. Mind you I was the only person in there for a while. It's 8:45.... Customers and dashers walking getting stuff before me. So I'm greeted by the cook asking for my order. I Told him the order. He looked over right at the pizza and said it's been sitting here for 20 min.... It's 8:57pm. We look over at the service lady walking in from outside. SmhI'm not mad, just very very disappointed of the service. Got me microwaving each individual slice of pizza because how damn cold they were. 9:22pm I was able to eat the pizza. Cook did his thing tho. Good pizza.

heather williams

We had poutine, a burger and a Philly, it was all delicious! Staff and owner were very friendly and attentive. Loved the vibe! Will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Luis Onofre

The food was great and the server was friendly but there was a bit of gnats flying around. Not sure if we would come back, guess we’ll see.

Atmosphere: 3

Food: 5

Service: 4

Tim Frederick

The pizza here is an obvious standout at this place cause it’s inexpensive and made to order and cooked perfectly with a nice selection of toppings,it’s tasty.The burgers are worth trying as well,much better than a fast food burger plus the owner is friendly.Don’t know when I will return to the area but definitely would eat here

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

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