Jack's Family Restaurant

3204 Hwy 78 E, Jasper
(205) 221-6436

Recent Reviews

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Dorman Grace

Great experience!

Atmosphere: 5

Food: 5

Service: 5

Bridgette Smith

I absolutely love coming to Jack's. The staff always have a smile on their faces. I love the food, the service, the overall atmosphere.. A+

Atmosphere: 5

Food: 5

Service: 5

Skyy Duke

It was a really nice place and the workers were energetic and sweet!

Atmosphere: 5

Food: 5

Service: 5

Logan Smith

Need that Mac and cheese back

Atmosphere: 5

Food: 5

Service: 5

Ben Thomas

Crystal was very good a nice.

Atmosphere: 5

Food: 5

Service: 5

Wanda Diomedes

Drive thru very friendly. Food was fresh and hot

Atmosphere: 5

Food: 5

Service: 5

Thomas A Wingate

Biscuits really not that good. My wife had the chicken biscuit. It was dry, the top of the biscuit was like a hamburger bun. The chicken was flavourless.
I had the steak biscuit. Tasteless. I used to buy these biscuits off of 1-20 headed towards Atlanta from Birmingham, they were really good. This store pales in comparison. I had bragged and bragged about these biscuits, we finally stop and yech.

Honestly the owner said he was sorry and he hoped we will give it another try. No not this jacks. Sorry. Apparently all Jacks aren't the same.

Atmosphere: 5

Food: 1

Service: 5

Kristin Justice

We absolutely love Crystal, the night shift manager on Hwy 78. She always makes sure our food is correct, just the way we like it, and fresh!! She even remembers our order and has it on the grill by the time we pay!! She’s the best, 10/10!! ♥️

Atmosphere: 5

Food: 5

Service: 5

Tiffany P

I went during my lunch break, and the place was as busy as ever. Customers in the front and in drive thru. All the while, Crystal Key handled everything perfectly, and did her very best to ensure customers that she and the employees were working as fast as they could to serve them, and thanked them for their patience. This is all it takes to keep or lose customers. She handled the busy atmosphere very well. I commend her. Plus she ensured my food was fresh and correct. Give her a raise!! :)

Service: 5

Tanza Leeyun

Hi there I had a amazing customer service very clean politely and great team work .and I would love for you all keep the macaroni cheese for the year because it's very good and I love you service so please keep it macaron cheese . Crystal,and Cody store # 129

Atmosphere: 5

Food: 5

Service: 5

Carl Ledlow

The Best Place To Eat And Have The Best Chicken And Cole Slaw And The Best Coffee

Food: 5

Service: 5

Annette Barton

Had a wonderful meal at Jack's next to Walker Medical Hospital I eat at several different sites and they all have great food clean bathrooms and lobbies and friendly employees the experience is great from beginning to end, love eating there

Atmosphere: 5

Food: 5

Service: 5

Cydney Kennedy

Me and family stopped this evening and when I tell you the new manager Frankie went above and beyond to make are visit very pleasure he did my hat goes off to Mr.Frankie.

Service: 5

S D M

Nice lady today but there is usually a lady in the drive through who is so rude in the morning during breakfast time.

Atmosphere: 4

Food: 4

Service: 3

Jeanny Barnett

Staff is very good at What do very pleasant and friendly

Atmosphere: 5

Food: 5

Service: 5

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