2nd time going in 2 weeks. Fries were warmish, nuggets were cold. Ice cream is grainy and not smooth, as if it were made with water. The hot fudge wasn't hot, and it came from a tiny pump. Service was poor, no manners. I've been in restaurants for many years, and this restaurant needs better FOH training. If I were a secret shopper, they would've failed everything except SOS. The speed of service was decent, but they really need to improve order quality and guest experiences. And if management doesn't care, then the crew won't either.
Food: 3
Service: 2
Tammy Gdowski
This place is horrible AND they do not answer their phone. I sent my nephew door dash from North Carolina and they sent him 2 cheeseburgers WITH NO PATTY ON EITHER. Door dash said they couldnt do anything about it. Somebody is giving me my money back. The only good reviews this place has are from employees/managers at the store. Horrible!
Food: 1
Service: 1
Alfonso Lopez
McDonald's has all you can expect from a fast food restaurant. Fast, clean, yummy and accessible toilets.
Atmosphere: 5
Food: 5
Service: 4
Dret1069 “slim” Slimpickens04
If I could leave a zero I would. The worst restaurant I've ever been to. We keep giving then chances. Horrible for 3 years straight.
Daniel Super
It’s MIND BLOWING that this location has the rating it has, I’ve sat numerous times in the drive through for over 20+ minutes. And today was the end all be all for me… 30+ minutes WAITING for the drive through person to take an order!!! It’s ridiculous the level of service this place has… complete trash
Atmosphere: 1
Food: 2
Angie Osburn
We ordered through door dash and had 2 drivers cancel. The kids in the drive thru window couldn't get off her phone. My order was made at 9:02 pm it's now 11:34 my 2nd dasher just left. The order was canceled on both ends. Jemison needs to get their act together
Service: 1
Berry Landley
This Jemison location sucks SO bad... the employees attitudes are so awful.. some of them are downright disrespectful.
Atmosphere: 1
Food: 2
Service: 1
Daniel Moore
I just ordered a meal from McDonald's on door dash and they're so slow I never received my order nor could I get my money back. McDonald's in Jemison is just straight pure trash when it comes to service
Placed curbside order and waited 30 minutes before giving up and heading inside to find out that they weren't even finished with it. Meanwhile, I've seen two dozen other orders completed.
This is ridiculous.
Atmosphere: 2
Food: 2
Service: 1
Daisy Odom
Stopped here during a 30-minute lunch break. Went in and ordered at the kiosk. 17 minutes later still had not received my food. Refund requested and left hungry. Won't be back.
Atmosphere: 1
Service: 1
Janet Autrey
I asked for a large meal I got a large fry and a medium drink. The meat on one sandwich was old and dried out. You could not read the receipt. They only had 3 employees. They should have better managers.
Atmosphere: 2
Food: 2
Service: 2
Robert Gardner
Young lady at the window didn't not only know what she was doing but where she was. I handed her my grandsons apple juice back to her because it was missing the straw. Another young girl scolded her and said.... don't ever take food or drink back from a customer because it's against HR policy!!!
Atmosphere: 1
Food: 3
Service: 1
George Timberlake
They don't even deserve a star it's that bad. They need all new managers!!
My kids always love McDonald's
Atmosphere: 5
Food: 5
Service: 5
Fresh fries 🍟
Atmosphere: 5
Food: 5
Service: 5
2nd time going in 2 weeks. Fries were warmish, nuggets were cold. Ice cream is grainy and not smooth, as if it were made with water. The hot fudge wasn't hot, and it came from a tiny pump. Service was poor, no manners. I've been in restaurants for many years, and this restaurant needs better FOH training. If I were a secret shopper, they would've failed everything except SOS. The speed of service was decent, but they really need to improve order quality and guest experiences. And if management doesn't care, then the crew won't either.
Food: 3
Service: 2
This place is horrible AND they do not answer their phone. I sent my nephew door dash from North Carolina and they sent him 2 cheeseburgers WITH NO PATTY ON EITHER. Door dash said they couldnt do anything about it. Somebody is giving me my money back. The only good reviews this place has are from employees/managers at the store. Horrible!
Food: 1
Service: 1
McDonald's has all you can expect from a fast food restaurant. Fast, clean, yummy and accessible toilets.
Atmosphere: 5
Food: 5
Service: 4
If I could leave a zero I would. The worst restaurant I've ever been to. We keep giving then chances. Horrible for 3 years straight.
It’s MIND BLOWING that this location has the rating it has, I’ve sat numerous times in the drive through for over 20+ minutes. And today was the end all be all for me… 30+ minutes WAITING for the drive through person to take an order!!! It’s ridiculous the level of service this place has… complete trash
Atmosphere: 1
Food: 2
We ordered through door dash and had 2 drivers cancel. The kids in the drive thru window couldn't get off her phone. My order was made at 9:02 pm it's now 11:34 my 2nd dasher just left. The order was canceled on both ends. Jemison needs to get their act together
Service: 1
This Jemison location sucks SO bad... the employees attitudes are so awful.. some of them are downright disrespectful.
Atmosphere: 1
Food: 2
Service: 1
I just ordered a meal from McDonald's on door dash and they're so slow I never received my order nor could I get my money back. McDonald's in Jemison is just straight pure trash when it comes to service
Service: 1
Restaurantji Recommends
Placed curbside order and waited 30 minutes before giving up and heading inside to find out that they weren't even finished with it. Meanwhile, I've seen two dozen other orders completed.
This is ridiculous.
Atmosphere: 2
Food: 2
Service: 1
Stopped here during a 30-minute lunch break. Went in and ordered at the kiosk. 17 minutes later still had not received my food. Refund requested and left hungry. Won't be back.
Atmosphere: 1
Service: 1
I asked for a large meal I got a large fry and a medium drink. The meat on one sandwich was old and dried out. You could not read the receipt. They only had 3 employees. They should have better managers.
Atmosphere: 2
Food: 2
Service: 2
Young lady at the window didn't not only know what she was doing but where she was. I handed her my grandsons apple juice back to her because it was missing the straw. Another young girl scolded her and said.... don't ever take food or drink back from a customer because it's against HR policy!!!
Atmosphere: 1
Food: 3
Service: 1
They don't even deserve a star it's that bad. They need all new managers!!
Atmosphere: 1
Food: 1
Service: 1
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