McDonald's
2920 20th Ave, Shawmut
(334) 768-2525
Recent Reviews
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Very friendly staff. My hamburger is cooked perfect and my fries are fresh and hot. Good job.
Atmosphere: 5
Food: 5
Service: 5
Chicken wrap was good for McDonald’s
Atmosphere: 5
Food: 5
Service: 5
I have been a regular morning customer for about a year now. The staff (Maddison, Tamichia, Amy, and Leah) have been amazing. They're polite, quick with an update on the order and provide excellent customer service at all times
PM Staff is very rude and unprofessional.
Service: 1
I just got back home from getting 2 double cheese burgers and a fry. Anytime LaLa is working she puts a smile on my face. the only reason why I gave 5 star reviews is because of Lala. I think she deserves a raise. it's not too many people with great customer service.
Atmosphere: 5
Food: 5
Service: 5
The customer area smelled like old cigarettes and legitimate raw sewage with flies EVERYWHERE. There was a gentleman whose card would not work at the self check out. He patiently waited for someone to help him…. A man with black stars on his face (stickers) asked him to use the self check out and the customer explained he tried on both machines and his card wouldn’t work. Then… a black female employee laughed out loud and said “He don’t know how to use the machines!” …The customer is white… She was deliberately trying to embarrass him in front of EVERYONE. Extremely disrespectful and racist. The whole experience was by far the worst I have ever seen. This place needs to be shut down immediately until the health department deems it safe.
Atmosphere: 1
Food: 1
Service: 1
This McDonald's wad so clean behind the counter it looked as if they just built it. They were so fast, accurate, and everything looks perfect. I was very pleased.
Atmosphere: 5
Food: 5
Service: 5
This is the first time I’ve ever been to a McDonald’s that has polite workers in a very long time. One of the workers even apologized for a straw flying off our cup. I’ll most definitely come up here next time we visit!
Atmosphere: 5
Food: 5
Service: 5
Hard to hear order details through the speaker in drive through!!
Atmosphere: 5
Food: 5
Service: 4
I love the customer service and food is always fresh
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The manager working at 1pm July 15th 2025 was VERY nice and ran to my car with the proper order, it was just a couple changes on my QP and I didn't care they mixed it up but she insisted on bringing me back the right one and i really admire that. She deserves a raise. She treated me very well and my food was fresh. You need to keep employees like this happy and well paid. -AA
Food: 5
Service: 5
We drove through and staff was very nice and efficient
Atmosphere: 5
Food: 5
Service: 5
If you like feeling like you aren't worth the time, being disappointed with your meal, and still paying too much, you'll love it.
My daughter loves the indoor playground
Busy place but at least they are trying hard to achieve something.
Atmosphere: 1
Food: 1
Service: 3
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