Several times I’ve ordered a decaf espresso via the mobile app and picked up at this location. Each time I had the drink, I felt wired afterward (I have a caffeine sensitivity). Went inside and talked to an employee today and found out that the manager of this location is too cheap to order decaf espresso, so they simply serve regular espresso to anyone that orders decaf. Very disappointing, would not recommend
Atmosphere: 1
Food: 1
Service: 1
stacy miller
I ordered online and when I went to the store to pick it up they only had 4 of the 12 I ordered available and they were all stale.
Atmosphere: 3
Food: 1
Service: 1
Karlee Fulton
This review is directed towards the morning crew. I come everyday around 6:45 - 7. I drive from Anniston to Birmingham everyday for work. So this moody stop is a must and super convenient for me. When I go to other Dunkin’s my coffee is inconsistent, resulting in making me not want to go as frequent. Since coming to moody my order is literally as expected everytime without fail and I’m never disappointed. The customer service is amazing. This stop literally makes my day everyday. There’s even been times where I pull through and they already know who I am and it’s a nice feeling. They always have smiles on their face and this is hands down my favorite Dunkin. Thanks for all that y'all do because I can’t function in the mornings without my Dunkin! - aka Riley
Atmosphere: 5
Food: 5
Service: 5
Cg Jones
I stopped by this facility to get breakfast. This place should list do-nuts in the name. It’s turned into simpler coffee shop. When you order a glazed donut and it taste like it just came out of freezer then your not a donut shop. You are an imposter.
Atmosphere: 3
Service: 4
Timothy Richey
Out of every single location I have ever visited this is the most disappointing one. Rude staff, nothing ever working, out of food, and unclean lobby/bathroom.
Atmosphere: 1
Food: 1
Service: 1
Victoria Johnsey
I’ve been to many Dunkin’s and their coffee is excellent. THIS location I’ve tried to give them the benefit of the doubt a couple times but their coffee is horrible. N the staff looks at u like YOU the customer are bothering them. One of them when I explained that the coffee was just a cup of milk n tasted nothing like coffee was talking smack bout it in front of me n other customers to another employee lol. Doughnuts are not fresh and are stale. This location needs to get it together. Get better management. I know it’s a small town n workers r hard to find but we pay money for good service, fresh food and great coffee. The reviews speak volumes. DO better or close down ur choice.
Atmosphere: 1
Food: 1
Service: 1
Renee H
I’ve never known a Dunkin to have an empty drive thru and parking lot. I noticed this one was empty but decided to give it a shot anyway. We stopped in on a Monday about 6:30pm.
I was shocked to see how empty the donut case was. One of the young ladies behind the counter said “we’re out of pretty much everything.” I asked why and she said “I guess they didn’t order enough.” I was thinking they make the donuts there… do they not? Either way; the ladies didn’t seem to be too interested in work. One sat on her phone the whole time we were there while the other got our order together.
Not a terrible experience, but not great either.
Atmosphere: 4
Food: 4
Service: 3
Saul Goodman
Making tik toks instead of working 🤦🏼♀️
Atmosphere: 1
Food: 1
Service: 1
Lora Campbell Roberts
Have always just ordered coffee prior to this last visit. Decided to get breakfast this last Saturday and ordered the $6 deal through the app. Arrived at scheduled pickup time and had to wait for the vehicle ahead of me to place an order that was over $50 (heard them announce the anount). By the time they filled his order and he left and I got to the window. Food was warm but croissant was soggy, whether it was from too much butter, not being toasted long enough or made too soon, the reason is debatable. The hashbrowns didn't even seem to have been cooked because they were soggy as well. While the iced coffee I ordered was satisfactory, I don't recommend food from this location...stick to donut holes.
I only bought two coffees and they are very delicious.
Service: 5
Lyla p
Ordered an iced hazelnut and lava cake latte and I received a HOT PLAIN coffee how messed up something up like that? If you can’t do your job right then don’t do it at all
Atmosphere: 1
Food: 1
Service: 1
Maggie Wethermen
Always out of everything and never can have good attitudes. Never going back that’s for sure. Everytime I go in cause my order was wrong they seem to get annoyed.
Atmosphere: 3
Food: 1
Service: 1
amanda alexander
This place is the worst. I ordered a munchkins variety, meaning different ones. They gave me oh, jelly fill and chocolate with glaze the entire bag is that I tried calling over an hour and a 1/2. And the phone lines are busy say your money go somewhere else
Fast n efficient
Atmosphere: 5
Food: 5
Service: 5
Several times I’ve ordered a decaf espresso via the mobile app and picked up at this location. Each time I had the drink, I felt wired afterward (I have a caffeine sensitivity). Went inside and talked to an employee today and found out that the manager of this location is too cheap to order decaf espresso, so they simply serve regular espresso to anyone that orders decaf. Very disappointing, would not recommend
Atmosphere: 1
Food: 1
Service: 1
I ordered online and when I went to the store to pick it up they only had 4 of the 12 I ordered available and they were all stale.
Atmosphere: 3
Food: 1
Service: 1
This review is directed towards the morning crew. I come everyday around 6:45 - 7. I drive from Anniston to Birmingham everyday for work. So this moody stop is a must and super convenient for me. When I go to other Dunkin’s my coffee is inconsistent, resulting in making me not want to go as frequent. Since coming to moody my order is literally as expected everytime without fail and I’m never disappointed. The customer service is amazing. This stop literally makes my day everyday. There’s even been times where I pull through and they already know who I am and it’s a nice feeling. They always have smiles on their face and this is hands down my favorite Dunkin. Thanks for all that y'all do because I can’t function in the mornings without my Dunkin! - aka Riley
Atmosphere: 5
Food: 5
Service: 5
I stopped by this facility to get breakfast. This place should list do-nuts in the name. It’s turned into simpler coffee shop. When you order a glazed donut and it taste like it just came out of freezer then your not a donut shop. You are an imposter.
Atmosphere: 3
Service: 4
Out of every single location I have ever visited this is the most disappointing one. Rude staff, nothing ever working, out of food, and unclean lobby/bathroom.
Atmosphere: 1
Food: 1
Service: 1
I’ve been to many Dunkin’s and their coffee is excellent. THIS location I’ve tried to give them the benefit of the doubt a couple times but their coffee is horrible. N the staff looks at u like YOU the customer are bothering them. One of them when I explained that the coffee was just a cup of milk n tasted nothing like coffee was talking smack bout it in front of me n other customers to another employee lol. Doughnuts are not fresh and are stale. This location needs to get it together. Get better management. I know it’s a small town n workers r hard to find but we pay money for good service, fresh food and great coffee. The reviews speak volumes. DO better or close down ur choice.
Atmosphere: 1
Food: 1
Service: 1
I’ve never known a Dunkin to have an empty drive thru and parking lot. I noticed this one was empty but decided to give it a shot anyway. We stopped in on a Monday about 6:30pm.
I was shocked to see how empty the donut case was. One of the young ladies behind the counter said “we’re out of pretty much everything.” I asked why and she said “I guess they didn’t order enough.” I was thinking they make the donuts there… do they not? Either way; the ladies didn’t seem to be too interested in work. One sat on her phone the whole time we were there while the other got our order together.
Not a terrible experience, but not great either.
Atmosphere: 4
Food: 4
Service: 3
Making tik toks instead of working 🤦🏼♀️
Atmosphere: 1
Food: 1
Service: 1
Have always just ordered coffee prior to this last visit. Decided to get breakfast this last Saturday and ordered the $6 deal through the app. Arrived at scheduled pickup time and had to wait for the vehicle ahead of me to place an order that was over $50 (heard them announce the anount). By the time they filled his order and he left and I got to the window. Food was warm but croissant was soggy, whether it was from too much butter, not being toasted long enough or made too soon, the reason is debatable. The hashbrowns didn't even seem to have been cooked because they were soggy as well. While the iced coffee I ordered was satisfactory, I don't recommend food from this location...stick to donut holes.
Food: 1
Service: 3
Restaurantji Recommends
Always excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Blend Coffee
I only bought two coffees and they are very delicious.
Service: 5
Ordered an iced hazelnut and lava cake latte and I received a HOT PLAIN coffee how messed up something up like that? If you can’t do your job right then don’t do it at all
Atmosphere: 1
Food: 1
Service: 1
Always out of everything and never can have good attitudes. Never going back that’s for sure. Everytime I go in cause my order was wrong they seem to get annoyed.
Atmosphere: 3
Food: 1
Service: 1
This place is the worst. I ordered a munchkins variety, meaning different ones. They gave me oh, jelly fill and chocolate with glaze the entire bag is that I tried calling over an hour and a 1/2. And the phone lines are busy say your money go somewhere else
Atmosphere: 1
Food: 1
Service: 1
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