When I got home, part of my order was missing. When I called to tell the staff, no one answered at the KFC store. The chicken was soggy with grease.
Atmosphere: 1
Food: 1
Service: 1
Ray Jones
I can eat great
Atmosphere: 4
Food: 4
Service: 4
Lou Ellen Tyler
We got our 8 pieces take out at around noon and when we got home the pieces looked like they came off of a baby chicken no meat on the pieces we received looked like left over at the in of the night. The taste was not good but not bad enough to not eat it will be a while before we go in there again
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Fried Chicken
Lee Hathcock
Had to wait 30 minutes inside for what manager said wuld be 4 minute chicken fingers while they filled drive thru orders with the same food. Complained to the manager and she was rude and said they were having "problems with their fryer". Fryer worked fine for the drive thru orders.... Her response to my complaints was she would remake all thee of my orders.....to correct your error you want me to wait even longer?
Go to Pell City KFC.
Atmosphere: 1
Food: 3
Service: 1
Dana Payne
Larry is changing the culture of this location. We stopped going to this location because they were always out of food and the service was not top notch. However, tonight changed my mindset. Larry was welcoming and very concerned about ensuring we had a great experience. The food was hot & delicious! If you stopped visiting this location, please give them another try.
Atmosphere: 4
Food: 5
Service: 5
justen alexander
I’ve been to this store twice in the last week around 7-8pm and been told their not cooking any more food so they can close early.
Atmosphere: 1
Food: 1
Service: 1
Dale Poe
After waiting for a while before anyone comes to even take my order. You would think that after paying $13 for 3 pieces of chicken, you would figure at least one would be white meat...nope all dark meat.
Atmosphere: 2
Food: 2
Service: 2
David Ingram
Got some Awesome chicken best chicken place to eat out of all the chicken places around
Since covid, this location dining room seems to NEVER be open. Literally every time I've stopped here to eat, the dining room is closed.
EVERY other KFC I've eaten at, the dining room is OPEN. Which means it's pathetic poor horrible management at THIS LOCATION
Atmosphere: 1
Food: 1
Service: 1
Winona Hicks
My order was $74.00 I ordered 1 crispy meal 1 original meal and some tenders and fries Got home both were original after waiting on it to be cooked then there were no biscuits included Then of course no one will answer phone they pick it up and hang up I understand short handed but it is not rocket science to read a screen and to make sure peoples order is correct
Atmosphere: 1
Food: 1
Service: 1
Shelly Roller
Very good chicken, fast sorta, clean place
Atmosphere: 5
Food: 5
Service: 5
Mike Whitfield
Advertise livers but only sell on Monday, ridiculous. Didn't have crispy recipe breast at 12:30 pm? Actually thought they had one but when I opened box it ended up being a thigh. Very unprepared so had to wait an extra 20 minutes for them to correct order. Spent 30 minutes on a walk in order to go with only 1 customer eating and no one else in line when I got there. I love KFC but I'm pretty sure I won't visit this location again especially finding out from other reviews they don't have livers most of the time on Mondays. Very disappointed!
Atmosphere: 1
Service: 1
Recommended dishes: Fried Chicken
Howard Stark
Avoid at all costs. This place never has food and will tell you your order is ready, you show up and they tell you 30 more minutes. if you go there, its your fault.
Slow rude employees don't waste your time
Service: 1
Got 12 piece family meal. The chicken was awesome and the biscuits where awesome too and so was the mashed potatoes and gravy and Cole slaw.. Totally different people working there now. At the Leeds KFC. Will definitely eat here a gain soon. 🤩
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Baked Biscuit, Fried Chicken, Cole Slaw, Gravy
When I got home, part of my order was missing. When I called to tell the staff, no one answered at the KFC store. The chicken was soggy with grease.
Atmosphere: 1
Food: 1
Service: 1
I can eat great
Atmosphere: 4
Food: 4
Service: 4
We got our 8 pieces take out at around noon and when we got home the pieces looked like they came off of a baby chicken no meat on the pieces we received looked like left over at the in of the night. The taste was not good but not bad enough to not eat it will be a while before we go in there again
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Fried Chicken
Had to wait 30 minutes inside for what manager said wuld be 4 minute chicken fingers while they filled drive thru orders with the same food. Complained to the manager and she was rude and said they were having "problems with their fryer". Fryer worked fine for the drive thru orders....
Her response to my complaints was she would remake all thee of my orders.....to correct your error you want me to wait even longer?
Go to Pell City KFC.
Atmosphere: 1
Food: 3
Service: 1
Larry is changing the culture of this location.
We stopped going to this location because they were always out of food and the service was not top notch. However, tonight changed my mindset. Larry was welcoming and very concerned about ensuring we had a great experience. The food was hot & delicious! If you stopped visiting this location, please give them another try.
Atmosphere: 4
Food: 5
Service: 5
I’ve been to this store twice in the last week around 7-8pm and been told their not cooking any more food so they can close early.
Atmosphere: 1
Food: 1
Service: 1
After waiting for a while before anyone comes to even take my order. You would think that after paying $13 for 3 pieces of chicken, you would figure at least one would be white meat...nope all dark meat.
Atmosphere: 2
Food: 2
Service: 2
Got some Awesome chicken best chicken place to eat out of all the chicken places around
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Since covid, this location dining room seems to NEVER be open. Literally every time I've stopped here to eat, the dining room is closed.
EVERY other KFC I've eaten at, the dining room is OPEN. Which means it's pathetic poor horrible management at THIS LOCATION
Atmosphere: 1
Food: 1
Service: 1
My order was $74.00 I ordered 1 crispy meal 1 original meal and some tenders and fries
Got home both were original after waiting on it to be cooked then there were no biscuits included
Then of course no one will answer phone they pick it up and hang up
I understand short handed but it is not rocket science to read a screen and to make sure peoples order is correct
Atmosphere: 1
Food: 1
Service: 1
Very good chicken, fast sorta, clean place
Atmosphere: 5
Food: 5
Service: 5
Advertise livers but only sell on Monday, ridiculous. Didn't have crispy recipe breast at 12:30 pm? Actually thought they had one but when I opened box it ended up being a thigh. Very unprepared so had to wait an extra 20 minutes for them to correct order. Spent 30 minutes on a walk in order to go with only 1 customer eating and no one else in line when I got there. I love KFC but I'm pretty sure I won't visit this location again especially finding out from other reviews they don't have livers most of the time on Mondays. Very disappointed!
Atmosphere: 1
Service: 1
Recommended dishes: Fried Chicken
Avoid at all costs. This place never has food and will tell you your order is ready, you show up and they tell you 30 more minutes. if you go there, its your fault.
Atmosphere: 3
Food: 3
Service: 1
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