One of the worst experiences at a restaurant I’ve ever had. Me and my friends went to this stand. One of us got an iced caramel latte, and two of us got the strawberry matcha latte. The worker split a single serving of matcha between both of our drinks to save time and piled ice over the top of our cups. We each also got an order of donuts. I talked to the cashier and tried to ask if I could do a single order of donuts and get two taro and two matcha. She proceeded to charge me for four orders of donuts and totaled me to 25$. I asked her about it and then she charged me for 15. That’s when the supervisor came over and I explained it to her, and I thought she understood. She rang in my order and when I got it it was four matcha donuts. I asked her if I was going to get two taro to which she responded that I only ordered matcha donuts. When I looked at the cashier she shrugged at me and looked away. My friends also got completely different donuts than they ordered.
Atmosphere: 1
Food: 1
Service: 1
Ash Drinkard
Best boba and a great serving of it and absolutely great service:))
Atmosphere: 5
Food: 5
Service: 5
Alison Percival
The gentleman who served us couldn't have been nicer. The caramel matcha coffee and the strawberry milk teas we got were beautifully put together and tasted delicious. I highly recommend this little place in the food court of the outlet mall. 5 stars!
Jazmine Harris
The vanilla creme frappe is yummy. Tastes like ice cream
Tanya Wade
Everything I have had here has been excellent. The gentleman (little chinese guy?) that owns the shop is the nicest guy ever, and the staff are always happy and friendly too. My faves: Taro Boba, Passion Fruit smoothie, and Caramel Latte. Don't miss out on this little gem in the Food Court at Grand River Outlet Mall!!
Atmosphere: 5
Food: 5
Service: 5
patel patel
Very very bad customer service from thi guy at counter and he is very Rude and bad attitude and you guys lost business more ! I used to get boba drink before but this location is worst at Leeds outate mall Birmingham Alabama.
Atmosphere: 1
Food: 1
Service: 1
J Byers
Thai boba tea is garbage (watered down and bland) - asked for something different and they said you get what you get. Noted.
Atmosphere: 3
Food: 1
Service: 1
Bryant Saxon
I ordered a cappuccino, and they gave me drip coffee, milk, and whipped cream. They were out of espresso and didn’t even tell me. We asked for a refund, and they didn’t give me one.
Atmosphere: 1
Food: 1
Service: 1
Michael “Ace” Ngo
Watered down and boba was gross
Lily Sosa
I ordered the “Chocolate Boba Milk Tea”, it’s only cold chocolate milk with ice and boba.The boba isn’t even good either.
One of the worst experiences at a restaurant I’ve ever had. Me and my friends went to this stand. One of us got an iced caramel latte, and two of us got the strawberry matcha latte. The worker split a single serving of matcha between both of our drinks to save time and piled ice over the top of our cups. We each also got an order of donuts. I talked to the cashier and tried to ask if I could do a single order of donuts and get two taro and two matcha. She proceeded to charge me for four orders of donuts and totaled me to 25$. I asked her about it and then she charged me for 15. That’s when the supervisor came over and I explained it to her, and I thought she understood. She rang in my order and when I got it it was four matcha donuts. I asked her if I was going to get two taro to which she responded that I only ordered matcha donuts. When I looked at the cashier she shrugged at me and looked away. My friends also got completely different donuts than they ordered.
Atmosphere: 1
Food: 1
Service: 1
Best boba and a great serving of it and absolutely great service:))
Atmosphere: 5
Food: 5
Service: 5
The gentleman who served us couldn't have been nicer. The caramel matcha coffee and the strawberry milk teas we got were beautifully put together and tasted delicious. I highly recommend this little place in the food court of the outlet mall. 5 stars!
The vanilla creme frappe is yummy. Tastes like ice cream
Everything I have had here has been excellent. The gentleman (little chinese guy?) that owns the shop is the nicest guy ever, and the staff are always happy and friendly too. My faves: Taro Boba, Passion Fruit smoothie, and Caramel Latte. Don't miss out on this little gem in the Food Court at Grand River Outlet Mall!!
Atmosphere: 5
Food: 5
Service: 5
Very very bad customer service from thi guy at counter and he is very Rude and bad attitude and you guys lost business more ! I used to get boba drink before but this location is worst at Leeds outate mall Birmingham Alabama.
Atmosphere: 1
Food: 1
Service: 1
Thai boba tea is garbage (watered down and bland) - asked for something different and they said you get what you get. Noted.
Atmosphere: 3
Food: 1
Service: 1
I ordered a cappuccino, and they gave me drip coffee, milk, and whipped cream. They were out of espresso and didn’t even tell me. We asked for a refund, and they didn’t give me one.
Atmosphere: 1
Food: 1
Service: 1
Watered down and boba was gross
I ordered the “Chocolate Boba Milk Tea”, it’s only cold chocolate milk with ice and boba.The boba isn’t even good either.
Food: 1
Service: 1
Restaurantji Recommends
Watered down iced latte. Asked if they could fix or add coffee. Got offended and gave refund. Don’t waste your time or money.
Atmosphere: 1
Food: 1
Service: 1
I ordered the “Chocolate Boba Milk Tea”, it’s only cold chocolate milk with ice and boba.The boba isn’t even good either.
Food: 1
Service: 1
Love it! caramel frappe!
Thai tea Boba milk tea is the best ! Very good!!
THE BEST STRAWBERRY BOBA I HAVE EVER HAD!
Loading...