Subway
1101 Higrove Pkwy Suite 101, Leeds
(205) 699-5345
Recent Reviews
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Not open when the open sign is on? Then why turn it on?
Terrible. This small salad comprised mostly of spinach was $10.99. Then, after I didn’t want to leave a tip, I checked my card and was charged 20% tip! She acted like she didn’t even want to cut the 4 cucumber slices in half, so that’s why I didn’t want to leave a tip. I will NOT be back!
Atmosphere: 1
Food: 1
Service: 1
I rate this place 1 star they are money hungry owners. Won’t honor coupons. Only will honor the cheapest subs they have.
Atmosphere: 5
Food: 5
Service: 5
Cleaning up
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
!!!!!AVOID THIS SUBWAY!!!!!
I’ll start by saying, this is the last and final time I will give that location a chance. I’m a second chance kind of guy. But this time it is over. Every single time I’ve gotten a sandwich at this store, which has only been a handful of times because it’s convenient to my home location, there is always something wrong with the order… missing ingredients, old ingredients, incorrect ingredients, or just barely any at all.
I’ve been a patron of subway all over the US for the better part of 30 years and this is by far the ABSOLUTE WORST location I’ve ever been to… from the way the food is made, to the old veggies, to the staff just being rude and unfriendly.
Well today was the last time I will go to this location. And I also sent corporate quite the review to investigate it because if I was an exec at subway, that location would be shut down immediately.
So I’ll tell you about my experience today. Subway is running a special of BOGO on footlongs. Wow?! So I thought I would partake and give this store one more chance. I order my usual, an all American club with the fixings of my choice. I order my family another one that’s rotisserie chicken as they wanted to try it.
I fight the traffic from the event going on at the racetrack that separates my house from this restaurant on my only off day so I could enjoy a nice subway sandwich, only to get home from fighting the traffic again, to open it up and it be the most abysmal “sandwiches” I’ve ever seen in my life. The only thing that even remotely resembled what I ordered is the bread. I’ll attach photos. But as you can clearly see online, and because I order it all the time.
An all American club consists of ham, turkey and bacon with your choice of cheese and toppings.
When I opened mine I was greeted by only maybe 4 single slices of turkey for the whole foot long. Hardly any cheese. Barely any lettuce, wilted soggy rotting tomatoes. I had eaten 1 or 2 bites of one half and realized the tomatoes tasted off so that’s when I opened it up.
This is a 13 DOLLAR SANDWICH. And I got at best their “turkey sandwich” which is almost half the price.
So both sandwiches ended up in the garbage… the chicken one didn’t even have any cheese on it at all. And neither sandwich was toasted.
Now I’m out my money, my lunch, and I feel sick from the little bit of tomato I ate before I realized what was going on.
I’ll attach some photos.
I WILL NEVER EAT HERE AGAIN.
Atmosphere: 1
Food: 1
Service: 1
This is by far the worst Subway sandwich Ive ever had. I travel over 20 weeks a year for work, have to get subway a lot, as I enjoy it and budget friendly. I ordered online, picked up and when I got back realized it was missing half the veggies, ON A VEGGIE ONLY SUB! What actually came on the sub looked like it was made by a toddler. I’m hangry and very disappointed right now. Planned on getting it the rest of the weekend while working, will drive farther for better service!
Atmosphere: 1
Food: 1
Service: 1
Because I had a limited lunch break, I ordered a sandwich on the app. I went in at the time the app said it would be ready. When I went got my order, the bag seemed to weigh much less than it typically does when I get a Subway sandwich. I almost thought they had made a wrap instead of a sandwich. When I opened it, it was sloppy and gross. The bread was wrong, and they barely put any ingredients on it. I had ordered it toasted and it was stone cold. I questioned the worker about the bread first, and she said they didn't have Italian Herbs and Cheese bread made yet (it was lunch time) and that's why they made it with white. I expected them to ask if I wanted another kind of bread, but they didn't. Then I showed them the sandwich and said that it didn't look correct. They were defensive and pointed out that they had put/done everything I ordered (even though there was very little of each thing). I told them I thought it didn't look very appetizing, but they just stared at me, not offering to make me another one. At this point, I didn't want their hands touching any more food that they would make for me. They were defensive and unapologetic. I will add that I did not go in there ready to fight either. I honestly thought they had given me the wrong sandwich. After learning this was my sandwich, I expected them to offer to make me a new one. What is sad, I used to come to this store maybe a year or so ago on a weekly basis because the ladies they had working there were moms (I overheard them working out when they needed to leave to go pick up their kids from school) and seemed to really care about the quality of the food they were serving. The store was clean, inviting, and they were friendly. Before I left the store with my sad excuse for a sandwich, I looked around for napkins to find none. I asked the lady if she had any napkins, and she said they were out. How is a restaurant (not that busy by the way) not have napkins for people to wipe their hands and mouths with? I blame the owners for that, but it just goes to the overall care taken at this location.
Atmosphere: 1
Food: 2
Service: 1
There bathroom was nasty, no tissue for you hands or when you use the bathroom. There was pee everywhere. Just nasty.
Atmosphere: 1
Food: 1
Service: 1
They're rude. Disrespectful people working here. I will never come to this Subway again
Atmosphere: 1
Food: 2
Service: 1
They're rude. Disrespectful people working here. I will never come to this Subway again
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
this location was clean and nice the girls were nice not really talking they did not greet me when i came in.. but i got the new version of the spicy italian and i asked for a deluxe and extra cheese and i went to go ahead and pay and it was almost 20 dollars and i only got the sandwich which was 10 and the cheese is 1.50 and the meat was 2 dollars and i was like what she had rang me up for double meat and i said no a deluxe so she fixed it and after i started eating it tasted bad like the meat tasted old and i now have food poisoning and that's the only thing i have eaten since the day before so it was definitely the sandwich so i will not be going back to this location... i have worked for 2 other locations before and never had this type of situation happen i've also eaten at every location in the area now and this is the first time i've had food poisoning from subway please make sure you are checking dates and putting fresh product out. please don't be the location that changes dates to make your job easier..
Atmosphere: 4
Food: 1
Service: 2
UNREAL! $35 for two wraps and two small drinks. AND the girl making our wraps was rude. PLUS the wraps weren't even made as described on the menu!
Atmosphere: 3
Food: 2
Service: 2
Don't believe people what they say about this place, it is convenient of a restaurant even being close to something like making your own, the whole "start at the line and progress building your sandwich" has became a trend for many others, Chipotle, Moe's Southwest, etc. Trust me, it's worth it.Service: About what you expect, it's small and not too crowded when I got here, I had been taken care of by the employees, they seem nice, I hope they are doing well still, but whatever needs to be done on your sandwich, they'll get yer done.Atmosphere: Like I said, it is small but not too big, subway has always tried to make their interior look "clean" and "simple" along with their color scheme but hey I'm diggin' it.Food: My personal favorite sub was the "Italian BMT" until they changed their name to "Ultimate BMT" and I saw they changed up a lot of food options so no big deal, tasted like a dream. Also, they have footlong pretzels? Churros? Cookies? Wow, they are creative, but I will tell you the footlong cookie has a lot of calories which could legit feed a whole family. You ain't feel like eating much? There are chips for those lovers too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake, Oatmeal Raisin, Auntie Anne's Footlong Pretzel
The absolute worst subway I’ve ever had. Missing ingredients and was not told at the time of pickup that they didn’t have any of SEVERAL items missing, so they just gave me unwanted sandwiches. Not only that, when I walked in I stood there for a good 10 minutes before anyone even approached me and my order was already finished behind the counter. Do not recommend and I will never eat here ever again.
Atmosphere: 1
Food: 1
Service: 1
Everything you would expect from a subway but with great costumer service. The employees are kind and patient.
Atmosphere: 5
Food: 5
Service: 5
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