My husband got a cheeseburger that he couldn't keep eating, the fries were floppy and gross but my patty melt was pretty good. Lady who ran the drive thru that night was friendly!
Atmosphere: 4
Food: 2
Service: 5
Rennie Lynne
Food was great, customer service was awful. 10/25 morning shift drive thru
Atmosphere: 1
Food: 5
Service: 1
Monica Rubio
As a DoorDash driver, I’ve had my fair share of experiences, but Whataburger's prioritization is a major concern. Upon arrival, I noticed that dine-in customers and drive-thru orders were prioritized over DoorDash deliveries, even when DoorDash orders were placed well before many dine-in and drive-thru customers arrived.
In my experience, I waited over 30 minutes for an order that was supposedly only missing fries, while about 12 to 14 indoor customers and roughly 10 drive-thru customers who ordered after me received their food first. In total, around 20 to 25 customers were served before my order was even completed. There was no communication from the staff about the delay, and I had to repeatedly ask for updates. The manager, who had colored hair, seemed indifferent to the situation and offered no resolution.
This lack of communication and the apparent prioritization not only impacted my earnings but also wasted valuable time. The staff’s indifferent attitude only added to the frustration.
I hope Whataburger addresses this issue to ensure better service for both DoorDash drivers and customers.
Atmosphere: 1
Service: 1
LaShun Griffin
Got the double meat cheeseburger it was fresh and delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Tori Smith
Always have a great visit here. Friendly employees and great food, because Whataburger locally to me can be a little rude and food sometimes not as good.
Atmosphere: 5
Food: 5
Service: 5
Matthew Shroyer
Great staff and a fantastic burger.
Atmosphere: 5
Food: 5
Service: 5
Mary Hoops
We stopped here for a late lunch. The service was awful. We had to wait just to order, then it was a 30 minute wait for our food. There was only one other family there and they already had their food.
Ray Jones
Debra excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Jose angeles-perez
They take 10 min to take my order.. 18 more min. To get my order.... on time im there the person ho bring food trow food over the table.. some food of tray.. aand some employes just walking around.. bad service
Atmosphere: 1
Food: 5
Service: 1
Budget Friendly Babe
Wanted to try something different so I went to check out Whataburger. The cashier in the afternoon at the drive thru was rude and unwelcoming. She acted as if my ordering food bothered her. God forbid I asked for a cup holder then she just starred and looked at me as if I asked for the cash in the register and refused to place my drinks in the holder and said they dont allow that because the drinks might fall as she stuck the entire card reader out the window for me to swipe my card. McDonald's has no problem putting large cups in the holders. I won't be coming back.
Horrible wait time, sat in curbside for 30+ minutes
Amber G
Sat at speaker in drive through for over 20 minutes. Ridiculous! Run by a bunch of teens that don’t give a crap.
Kimberly Moore
The food was good and the service was on point. It was cold on the insside.
Atmosphere: 2
Food: 3
Service: 4
Robert Rodriguez
They need to learn people skills…. Not friendly at all… s
Atmosphere: 5
Food: 5
Service: 1
Caleb Emery
There was an ongoing physical altercation between an employee and customer while I was in the car. Total time from ordering to receiving food was around 20 minutes, food was mostly warm, some items cold.
My husband got a cheeseburger that he couldn't keep eating, the fries were floppy and gross but my patty melt was pretty good. Lady who ran the drive thru that night was friendly!
Atmosphere: 4
Food: 2
Service: 5
Food was great, customer service was awful.
10/25 morning shift drive thru
Atmosphere: 1
Food: 5
Service: 1
As a DoorDash driver, I’ve had my fair share of experiences, but Whataburger's prioritization is a major concern. Upon arrival, I noticed that dine-in customers and drive-thru orders were prioritized over DoorDash deliveries, even when DoorDash orders were placed well before many dine-in and drive-thru customers arrived.
In my experience, I waited over 30 minutes for an order that was supposedly only missing fries, while about 12 to 14 indoor customers and roughly 10 drive-thru customers who ordered after me received their food first. In total, around 20 to 25 customers were served before my order was even completed. There was no communication from the staff about the delay, and I had to repeatedly ask for updates. The manager, who had colored hair, seemed indifferent to the situation and offered no resolution.
This lack of communication and the apparent prioritization not only impacted my earnings but also wasted valuable time. The staff’s indifferent attitude only added to the frustration.
I hope Whataburger addresses this issue to ensure better service for both DoorDash drivers and customers.
Atmosphere: 1
Service: 1
Got the double meat cheeseburger it was fresh and delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Always have a great visit here. Friendly employees and great food, because Whataburger locally to me can be a little rude and food sometimes not as good.
Atmosphere: 5
Food: 5
Service: 5
Great staff and a fantastic burger.
Atmosphere: 5
Food: 5
Service: 5
We stopped here for a late lunch. The service was awful. We had to wait just to order, then it was a 30 minute wait for our food. There was only one other family there and they already had their food.
Debra excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
They take 10 min to take my order.. 18 more min. To get my order.... on time im there the person ho bring food trow food over the table.. some food of tray.. aand some employes just walking around.. bad service
Atmosphere: 1
Food: 5
Service: 1
Wanted to try something different so I went to check out Whataburger. The cashier in the afternoon at the drive thru was rude and unwelcoming. She acted as if my ordering food bothered her. God forbid I asked for a cup holder then she just starred and looked at me as if I asked for the cash in the register and refused to place my drinks in the holder and said they dont allow that because the drinks might fall as she stuck the entire card reader out the window for me to swipe my card. McDonald's has no problem putting large cups in the holders. I won't be coming back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible wait time, sat in curbside for 30+ minutes
Sat at speaker in drive through for over 20 minutes. Ridiculous! Run by a bunch of teens that don’t give a crap.
The food was good and the service was on point. It was cold on the insside.
Atmosphere: 2
Food: 3
Service: 4
They need to learn people skills…. Not friendly at all… s
Atmosphere: 5
Food: 5
Service: 1
There was an ongoing physical altercation between an employee and customer while I was in the car. Total time from ordering to receiving food was around 20 minutes, food was mostly warm, some items cold.
Atmosphere: 5
Food: 3
Service: 1
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