Stopped in on a long road trip for some breakfast. Staff was attentive and friendly and the food was hot and good. Will definitely stop by again.
Atmosphere: 4
Food: 5
Service: 5
Michelle Jones
Unpleasant visit..
Atmosphere: 1
Service: 1
Richard Cox
Food 3.5 stars, Service 1.5 stars.Visited 1/12/24. Enjoyed the chicken, potatoes and gravy, and green beans. Had my wife and kids with me on a cross-country trip to a friend's funeral the next day. Cashier at the counter seemed to have an issue with me because she barely spoke a word to me the whole time we were there. After placing our order, I returned to the counter and asked for a large cup of hot water. As her back was turned to me, she glanced over her left shoulder and said nothing at all, looking further to the left and in the direction of her shift lead that was bagging food next to her. I stood there patiently for a few minutes waiting for some kind of acknowledgment and then started to explain why I was asking for it. It was at this point that the shift lead came to the counter and confirmed my request, then she came back with the hot water. Context: My youngest is tube fed, and I needed to warm his meal that was packed in frozen pouches.
Atmosphere: 3
Food: 3
Service: 1
Yongseok Cho
On a road trip from Dallas to AtlantaLooking for a local hamburger restaurantThis is a store I visited by chance.The staff was friendlyAll the food was delicious too.The local residents were also friendly.I want to visit again when I pass by.Parking: The parking lot is spacious and comfortable
Atmosphere: 5
Food: 5
Service: 5
Angel Honeycutt
Food was good, service so slow.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Big Jack Combo
José Juan García
Its ok if u really n to chicken...they r the best n
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Big Jack, Fried Chicken
Altovise Thedford
Need more employees that are experienced and trained properly on how to service customers and run a
Atmosphere: 1
Food: 1
Service: 1
Mark S.
3 stars because of service. I ordered on-line and picked up at restaurant. Food was ok. I had a chicken sandwich and fries. It'll do in a pinch but not something I'll go out of my way for. Restaurant and restroom was clean. Service was bad. The employees working the inside point of sale were not inviting at all. They didn't seem to want to be at work and it was definitely labor for them to perform their simple task in a timely and courteous manner. I will return if I'm in the area again and hopefully the staff will be in a better mood.
Peer Jakob
We are from France! We really love this place. It’s one of the best restaurants in the US.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Jack Combo
LaQuida Holder
I got my food in a short time. However, I looked in the bag only to find I didn't have my full order went inside and the lady said, "You missing fries, mashed potatoes, and a biscuit so my advice is to check your order before you
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Big Jack Combo, Chicken Finger Snack
The chicken was hard as a rock and had a bad taste to it.
Josh W
Burger was great! Extremely clean! Prices were a little high, but what’s not nowadays?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Jack Combo, Kid
Rebecca Stidham
I ordered a bacon egg sandwich and instead of bacon they gave fried steak which was nasty by the way, As i was headed to work. so I then had to go to work then turn around and go back for them to replace it, get there and they were just plain out rude. For their mistake they wanna be rude!!! Or racist one. I then asked while I was at the window getting my replacement, that they didn’t want to make, I had the food and the receipt, demanded for both but then doesn’t take the food, I ask to buy a large Dr Pepper and they tell me no that I have to go all the way thru the drive thru again in order to get it! Never again!!!! If you don’t want to work in fast food then don’t, don’t take it out on customers that didn’t even do anything wrong….
Atmosphere: 1
Food: 1
Service: 1
Rebecca Weisbrodt
I ordered a bacon egg sandwich and instead of bacon they gave fried steak which was nasty by the way, As i was headed to work. so I then had to go to work then turn around and go back for them to replace it, get there and they were just plain out rude. For their mistake they wanna be rude!!! Or racist one. I then asked while I was at the window getting my replacement, that they didn’t want to make, I had the food and the receipt, demanded for both but then doesn’t take the food, I ask to buy a large Dr Pepper and they tell me no that I have to go all the way thru the drive thru again in order to get it! Never again!!!! If you don’t want to work in fast food then don’t, don’t take it out on customers that didn’t even do anything wrong….
Dynastic Lynn
My fresh order from jacks included a Big jack Combo.. It was fresh to go..
Stopped in on a long road trip for some breakfast. Staff was attentive and friendly and the food was hot and good. Will definitely stop by again.
Atmosphere: 4
Food: 5
Service: 5
Unpleasant visit..
Atmosphere: 1
Service: 1
Food 3.5 stars, Service 1.5 stars.Visited 1/12/24. Enjoyed the chicken, potatoes and gravy, and green beans. Had my wife and kids with me on a cross-country trip to a friend's funeral the next day. Cashier at the counter seemed to have an issue with me because she barely spoke a word to me the whole time we were there. After placing our order, I returned to the counter and asked for a large cup of hot water. As her back was turned to me, she glanced over her left shoulder and said nothing at all, looking further to the left and in the direction of her shift lead that was bagging food next to her. I stood there patiently for a few minutes waiting for some kind of acknowledgment and then started to explain why I was asking for it. It was at this point that the shift lead came to the counter and confirmed my request, then she came back with the hot water. Context: My youngest is tube fed, and I needed to warm his meal that was packed in frozen pouches.
Atmosphere: 3
Food: 3
Service: 1
On a road trip from Dallas to AtlantaLooking for a local hamburger restaurantThis is a store I visited by chance.The staff was friendlyAll the food was delicious too.The local residents were also friendly.I want to visit again when I pass by.Parking: The parking lot is spacious and comfortable
Atmosphere: 5
Food: 5
Service: 5
Food was good, service so slow.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Big Jack Combo
Its ok if u really n to chicken...they r the best n
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Big Jack, Fried Chicken
Need more employees that are experienced and trained properly on how to service customers and run a
Atmosphere: 1
Food: 1
Service: 1
3 stars because of service. I ordered on-line and picked up at restaurant. Food was ok. I had a chicken sandwich and fries. It'll do in a pinch but not something I'll go out of my way for. Restaurant and restroom was clean. Service was bad. The employees working the inside point of sale were not inviting at all. They didn't seem to want to be at work and it was definitely labor for them to perform their simple task in a timely and courteous manner. I will return if I'm in the area again and hopefully the staff will be in a better mood.
We are from France! We really love this place. It’s one of the best restaurants in the US.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Jack Combo
I got my food in a short time. However, I looked in the bag only to find I didn't have my full order went inside and the lady said, "You missing fries, mashed potatoes, and a biscuit so my advice is to check your order before you
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Big Jack Combo, Chicken Finger Snack
Restaurantji Recommends
The chicken was hard as a rock and had a bad taste to it.
Burger was great! Extremely clean! Prices were a little high, but what’s not nowadays?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Jack Combo, Kid
I ordered a bacon egg sandwich and instead of bacon they gave fried steak which was nasty by the way, As i was headed to work. so I then had to go to work then turn around and go back for them to replace it, get there and they were just plain out rude. For their mistake they wanna be rude!!! Or racist one. I then asked while I was at the window getting my replacement, that they didn’t want to make, I had the food and the receipt, demanded for both but then doesn’t take the food, I ask to buy a large Dr Pepper and they tell me no that I have to go all the way thru the drive thru again in order to get it! Never again!!!! If you don’t want to work in fast food then don’t, don’t take it out on customers that didn’t even do anything wrong….
Atmosphere: 1
Food: 1
Service: 1
I ordered a bacon egg sandwich and instead of bacon they gave fried steak which was nasty by the way, As i was headed to work. so I then had to go to work then turn around and go back for them to replace it, get there and they were just plain out rude. For their mistake they wanna be rude!!! Or racist one. I then asked while I was at the window getting my replacement, that they didn’t want to make, I had the food and the receipt, demanded for both but then doesn’t take the food, I ask to buy a large Dr Pepper and they tell me no that I have to go all the way thru the drive thru again in order to get it! Never again!!!! If you don’t want to work in fast food then don’t, don’t take it out on customers that didn’t even do anything wrong….
My fresh order from jacks included a Big jack Combo.. It was fresh to go..