Jack's Family Restaurant

3425 N Hickory St, Loxley
(251) 999-8277

Recent Reviews

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Robby Paulson

Get team. Get atmosphere

Atmosphere: 4

Food: 4

Service: 4

Susan Patterson

Kind of slow drive through but our food was fresh and hot. The fries were really good.

Atmosphere: 4

Food: 4

Service: 4

Promise Smith

Food always wrong takes forever...

Atmosphere: 2

Food: 2

Service: 2

Ric Booker

1st time,order was quick,food hot,dude name Nick took my order,perfect customer service
Be back for sure

Atmosphere: 5

Food: 5

Service: 5

Nicole Palmer

This restaurant is COMPLETELY different from breakfast to dinner. Breakfast is wrong EVERY. SINGLE. TIME. I. GO!!! Dinner is always delicious and correct. Today, went for breakfast (ordered online) and went to pick up. Got fries instead of hashbrowns with combos, bit I ordered the breakfast burritos. There was nothing but eggs and gravy and they were a mushy, inedible mess. You couldn't even hold them. I won't even discuss the EXTREMELY RUDE LADY that gave me my order, because she was so rude, I called a corporate office for the fist time ever! I never got the orange juice they charge extra for... the food was cold and disgusting. No need to fix anything, because I darn sure will never go back to this location... it's a joke to the Jack's corporation!

Atmosphere: 4

Food: 1

Service: 1

C Vanvleet

Friendly employees and some great chicken fingers. Gotta try the seasoned fries!

Atmosphere: 5

Food: 5

Service: 5

Rhonda Quick

Service was horrible! Very slow to get food out. Stood there 20 mins ignored!

Lisa Ellis

Great burger

Jena Hand

After many Facebook posts saying this location sucks, I still tried it for breakfast because it’s so cheap. Now I see why it’s so cheap. I told the lady taking my order “I’ve never been here for breakfast so give me a moment. I’ll take the biscuits and gravy.” “That’ll be $3.04” ok so we’re not going to ask about sides or drinks? So I assumed the biscuits just came by themselves. I get to the window and ask “So I wasn’t sure if that came as a meal or not.” Her response: “did you order a meal?” Me: “Well I don’t know. Does it come as a meal?” Her: “Did you say you wanted a drink?” I should have just pulled off at this point. I’m not playing 21 questions before 8am. Then I receive the biscuits and gravy and it looks like this. I guess I’ll drink the gravy as my side and drink

Jade

Horrible attitude at the drive thru. Took a while for us to get our food which was only 3 milkshakes

Atmosphere: 1

Food: 1

Service: 1

S-K Peacock (Pcok)

Food and service was great!!!

Atmosphere: 4

Food: 5

Service: 5

Randy Broussard

They seem to be every other time getting an order right.
So check it if you use the drive thru.
The lids almost always pops off the milkshake cup. Needs a better design or lid grip.

It depends on who you get as to how well you can understand the person on the speaker. Some of the females especially seems to mumble . Even when you get to the widow its the same.
Seems to irritate them when adked to repeat themselves.
Then theres those few that are spit on wirh it all

Plenty of varieties to choose from.

Atmosphere: 5

Food: 5

Service: 4

Joseph B.

Great food & service.

Atmosphere: 4

Food: 5

Service: 4

Lisa Norton

They always mess our food up and they always have new people so it’s probably not so good to work there. The staff are usually hateful or short with you. Like you are bothering them if you speak to them.

Atmosphere: 4

Food: 4

Service: 4

Anne Cali

Price is right, staff is super friendly, food was delicious! Only complaint was the white meat was dry, but that's the same pretty much anywhere.

Atmosphere: 5

Food: 4

Service: 5

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