good food, delicious mashed potatoes! fair prices!!
LeeAnn McMahon
Stopped at this location on way to see my parents for Christmas 2024. Went inside. Stood at register for 20 minutes without being acknowledged. Gave up and left. Stopped again on way back to Birmingham. Same thing happened. Poor customer service.
Atmosphere: 4
Service: 1
Weshalas Apollo
Great food and service
Atmosphere: 5
Food: 5
Service: 5
V S
Ordered using the app. Arrived to pick up food was asked to park in the 1st parking spot. I did. Waited longer than everyone who ordered after after me. Patiently waited and after 35 minutes an employee arrived to my car window with the wrong order. My food was given to someone else. So, I requested a refund. To who ever got my Chicken dinner. I hope it was delicious. I am now waiting 3-5 days for a refund. Making a frozen pizza for dinner. This was the 2nd time, I waited over 30 minutes using the app. I suggest you don't. It is faster to order in person. The food is good. I just couldn't wait that long today. We all make mistakes, but I hope management steps it up because I like the food. Please read the reviews.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Fried Chicken
Diana Martin
My husband and I went here for breakfast. We decided to get our food to go because the lobby and dining area needed cleaning.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breakfast Sandwich
M Moore
Although they got order wrong, they made no fuss about correcting it immediately. Staff was very polite, and the atmosphere was calm.
Lee Highway Jack’s is the best!
Atmosphere: 5
Food: 5
Service: 5
good food, delicious mashed potatoes! fair prices!!
Stopped at this location on way to see my parents for Christmas 2024. Went inside. Stood at register for 20 minutes without being acknowledged. Gave up and left. Stopped again on way back to Birmingham. Same thing happened. Poor customer service.
Atmosphere: 4
Service: 1
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Ordered using the app. Arrived to pick up food was asked to park in the 1st parking spot. I did. Waited longer than everyone who ordered after after me. Patiently waited and after 35 minutes an employee arrived to my car window with the wrong order.
My food was given to someone else. So, I requested a refund. To who ever got my Chicken dinner. I hope it was delicious. I am now waiting 3-5 days for a refund. Making a frozen pizza for dinner. This was the 2nd time, I waited over 30 minutes using the app. I suggest you don't. It is faster to order in person. The food is good. I just couldn't wait that long today. We all make mistakes, but I hope management steps it up because I like the food. Please read the reviews.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Fried Chicken
My husband and I went here for breakfast. We decided to get our food to go because the lobby and dining area needed cleaning.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breakfast Sandwich
Although they got order wrong, they made no fuss about correcting it immediately. Staff was very polite, and the atmosphere was calm.
Dietary restrictions: Unknown
Kid-friendliness: Very kid friendly
Wheelchair accessibility: Yes, wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Fingers Combo 4pc, Mashed Potatoes with Gravy, Chicken Fingers and Fries, Hamburger
This was the worst chicken I’ve ever had in my life.
We were just stopping on our way back home and the cashier was very friendly and nice to my boys.
Atmosphere: 5
Food: 5
Service: 5
It never fails, they always leave off something. The people working there are always kind.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Lemonade, Chicken Fingers Combo 4pc
Restaurantji Recommends
The people were super friendly and the food was hot and fresh and delicious. What more could you ask for?
Great service and great food.
Atmosphere: 5
Food: 5
Service: 5
Chicken tenders where barely bigger than a fry not much Chicken for the price
Atmosphere: 4
Food: 2
Service: 5
Wheelchair accessibility: There is wheelchair access and parking
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken
This was my first time at Jack's. The food was top-notch (for a fast food place).
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Hamburger
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