Arby's

8817 Hwy 20 W, Madison
(256) 772-7465

Recent Reviews

John Wilson

Went to Arby's on last Friday. Wanting to 4-$10. They were out of roast beef!! Unreal! So, I ordered the 2- chicken sandwichs for $6. I was Very impressed! Excellent sandwich!! This location has the best drive - thru lady. She makes everyone feel welcomed and always polite/speedy and excellent attitude. Always go to this location for this reason. Great hire!

Atmosphere: 4

Food: 2

Service: 4

chris banks

Been here ask for fresh tender because they carry there tenders way past time she said no and said bye to when ask why they weren't fresh sorry u don't follow Arby's policy to throw it out after 10 min but they taste cold and bad other location seem to follow good practices wonder y this location doesn't and what other food safety practices there not following

Atmosphere: 3

Food: 3

Service: 1

Catalina Baby

Sandwich wasnt hot ordered the half pound to share w my dogBland n tasteless

Food: 1

Danna Shurn

Super fast service, food was freshly made and was delicious.

Food: 5

Service: 5

Mf Reva

They were quick & very friendly. The store was clean & i love the music. Very welcoming atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

james wright

Pretty good Arby's, went through drive through. Food was good, but I've had better Arby's previously. Would still go back. Service was friendly at window.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Smokehouse Brisket

Sara H.

I just want to give the night time crew, Nikki and kitchen, a huge shout out!! They were such a breath of fresh air when my husband and I came through just now!! The food was hot, fresh fries, great milkshake, and they dropped my husband a new fish for his sammich!!!! So gooooddd!!! I doordash, we doordash and let me tell you, customer service is lacking, to say the least!! I've been in the industry for 25 years and that crew is going places!!! GREAT JOB TO ALL OF YOU!! Keep it up cause kindness matters so much!! Nikki, you were AMAZING!! Made our night girl!!! Thank you

Brandon Daury

Great place to curb that Appétit , thanks for all your hard work and happy faces!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokehouse Brisket, Greek Gyro, Roast Beef

Dsiya Similton

Lying about lobby hours , most definitely will call corporate

Autumn R.

Great service from start to finish!! Greeted with warm smiles and welcomes from the staff, and order was taken and fulfilled promptly and cheerfully. I appreciated the "98" score for their cleanliness, and agreed with it, as the restaurant was very tidy. Most important part: the food was delicious! Ordered the gyros and mozzarella sticks - both were fantastic. Best mozzarella sticks I've ever had! Thank you, Arby's!

Jeff

Teenagers more worried about being on their phone and playing than getting food out.

Getaway45532900614

First the Goodburger was delicious ! I know that the care of the customer crossed over to care of the kitchen and what comes out. Manager made sure food was tasty and corrected a wrong another manager made without being asked to do so…thanks!

Dre Ballew

Food is always fresh. Staff is always friendly. Store is clean (unless after a rush, which is somewhat understandable). Definitely 1 of the best Arby's around.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Amanda Creel

It took over 20 minutes after I reached the drive thru to get 4 roast beef sandwiches. I asked for Arby's q sauce but was not in the bag when I got home.

Atmosphere: 5

Food: 4

Service: 2

Recommended dishes: Roast Beef, Curly Fries

Stephen Murphy

Fast and friendly service. The restaurant was deserted customer-wise except for me. Makes me worry about them staying in business.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

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