Bojangles
101 J. E. Briscoe Wy, Madison
(256) 325-2743
Recent Reviews
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I came in to pick up dinner this evening because I work across the street. So occasionally I will come in to have dinner. There's also times I come in and I pick up my children dinner and drop it off for them while i'm at work. It's been a few weeks since I have been there. But I walked in today to pick up my order and a male employee with curly dark hair, decides to say my name and make the comment that i'm always making orders and eating here in a rude and condescending manner. Mind you. I'm a paying customer, so it shouldn't matter How much I eat there or how much I eat. I should not have to deal with an employee making a rude comment and then there was a female employee standing next to him who decides to just laugh about it. And tell me I didn't hear it. And it's like, really, "wow " was all I could say, because I did hear it and someone who is in recovering from an eating disorder already deals with issues around eating
Yes, I am a thin woman, but it doesn't Excuse an employee making a comment like that. I am just appalled at the situation. I will never return to this facility again.
I'm just disgusted. I'm almost to the point that i'm speechless about the situation. Because in all the years that I have been alive, I have never had to deal with something like this.
Atmosphere: 1
Food: 5
Service: 1
Has repeatedly failed to provide the food I've ordered.
Ordered four biscuits? I guess staff think only one of us needs to eat, because you only get one.
I have given up on this place.
Service: 1
After repeating my order it was still wrong and the Bo rounds were too cold .
Atmosphere: 3
Food: 2
Service: 2
This location is so incompetent. Constantly getting my order wrong. It's ridiculous that I live right down the street from this location but have to order from the one on 72 west just to get my correct order
Food: 2
Service: 1
Fries were delicious
Atmosphere: 4
Food: 4
Service: 5
Wings were tasty and had just the right amount of breading. They had just a hint of spice without being overly hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wings
Not a place you want to eat at.
Atmosphere: 1
Food: 1
Service: 1
I had a horrible experience at the drive through. I was told it would be a ten minute wait which I had no issue with. After waiting more than 25 minutes, I went inside and was told it was coming up. After waiting another ten minutes, and me going in to check on ita second time, I finally got my order without so much as an apology. Please train your employees to give ACCURATE EXPECTATIONS OF WAIT TIMES. This experience was beyond frustrating after a long day. This happened November 27th from a few minutes before 5 p.m. to 5:35 p.m. If the food had been for me, I would have gotten a refund and gone elsewhere, but it was for my husband, who specifically wanted Bojangles so I waited. I went on to get my food at a competitor down the street and was through their drive through in minutes even though they had double the cars in their drive through.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fried Chicken
30 minute way for chicken with no line
Atmosphere: 1
Food: 1
Service: 1
The chicken tasted like it was fried in old oil
Restaurantji Recommends
Probably my 3rd time leaving without a biscuit in my meal. If I’m gonna pay a full price, at least make sure all my food is in the box & not just one meal but 2!
Food is pretty good. Love the boberry biscuits. Staff is ok… there’s one young lady in particular that has great customer service
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Dirty Rice, Fried Chicken
Not pleased for how less of food quality and lack thereof for 6.80 this is all the fries I get let alone no beverage.at lest I got a ranch.
Food: 1
Service: 1
Food is always made fresh to order, staff is always nice. Sweet tea is delicious ?
However, the dine in lobby area isn't always the cleanest. Food crumbs on the table and seats/benches.
I've gone on multiple occasions and there are several tables that need to be wiped down and seats...
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Country Ham, Gravy, Egg & Cheese Biscuit, Bo's Chicken Sandwich Combo, Fried Chicken
Terrible service. Took 20 minutes for them to make 2 grilled chicken sandwiches. They did not tell me they had to cook more until I had already paid. They said it would be 10 minutes but I didn’t get my food for 20 minutes. Rude workers
Atmosphere: 1
Food: 2
Service: 1
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