Telling by the mostly bad reviews this place sucks! I went in to order about 7:30 and the cashier looked like we were an inconvenience to her just stood there staring at us I had to ask them if it was to late to order not a hi what can I do for you, just blank stares. Girl needs to get a better with customer service or this restaurant needs to better with hiring happy people.
Cari Presley
Came to Madison/72 location on Friday at 1:30. No one at the registers. Guy in prep area just stared at me blankly a couple of times. Another employee walked by twice without a word. I could hear other employees giggling behind the cooler. No effort was given to wait on me, so I left. Disappointed in what is usually friendly service.
Emilie Bryant
Manager was rude to both employees and customers. I felt bad for the employees. They were having to tip toe around, afraid to ask customer questions. Won’t be going back. I hope they improve this situation. It was terrible :/
Vanessa Starks
I went to Chicken Salad Chick today and I was very disappointed. I arrived at 5:15 and when I got there they were basically out of every tub of chicken salad so then I decided to do creat your own plate and they only had like 4 chicken salads left to choose from. How do you sell chicken salad but are out of almost everything. Like not everyone can come during the day or on our lunch breaks. Some of us can’t get there until after work. I don’t think that we should be left with the least desired chicken salad since that is all that was left.
Tracey Boren
What's up with the green grapes in the Fancy Nancy? Green grapes are less expensive than red grapes, so I understand the reason why they're included, but at the same time, I haven't been given a scoop of Fancy Nancy with a red grape in well over a year. It ruins the chicken salad. It's so good at other locations!
floyd Gaines
Great place!
Monica Childs
They have the friendliest staff and quick service!
Dhurata Dobbins
I love the food!! The chicken salad is amazing, and I am adicted to the Fancy Nancy! I do try the other kinds, the spicy cheese ball is good too. They do have this little sugar cookies that if I could I would buy them by the dosen.
Ordered a blt and got plain chicken salad on bread
John Jackson
Always a great healthy choice!
Bobbie Baber
I have not tried much of their menu, but what I did try was great. We didn't wait long at all. I was really confusing the lady trying to take my order. She was very sweet and helped me decide what I wanted. They have lots of items on the menu, and I just wanted plain chicken salad. It was good. My husband got a BLT-something. I can't remember exactly what it was. But, it was delicious! I think it was a chicken blt-ranch sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup of the Day Loaded Potato, Chicken Salad Sandwich, Chicken Salad blt, Chicken Salad, Pimento Cheese
I really enjoyed this
Decent food but they are always out of something.
Telling by the mostly bad reviews this place sucks! I went in to order about 7:30 and the cashier looked like we were an inconvenience to her just stood there staring at us I had to ask them if it was to late to order not a hi what can I do for you, just blank stares. Girl needs to get a better with customer service or this restaurant needs to better with hiring happy people.
Came to Madison/72 location on Friday at 1:30. No one at the registers. Guy in prep area just stared at me blankly a couple of times. Another employee walked by twice without a word. I could hear other employees giggling behind the cooler. No effort was given to wait on me, so I left. Disappointed in what is usually friendly service.
Manager was rude to both employees and customers. I felt bad for the employees. They were having to tip toe around, afraid to ask customer questions. Won’t be going back. I hope they improve this situation. It was terrible :/
I went to Chicken Salad Chick today and I was very disappointed. I arrived at 5:15 and when I got there they were basically out of every tub of chicken salad so then I decided to do creat your own plate and they only had like 4 chicken salads left to choose from. How do you sell chicken salad but are out of almost everything. Like not everyone can come during the day or on our lunch breaks. Some of us can’t get there until after work. I don’t think that we should be left with the least desired chicken salad since that is all that was left.
What's up with the green grapes in the Fancy Nancy? Green grapes are less expensive than red grapes, so I understand the reason why they're included, but at the same time, I haven't been given a scoop of Fancy Nancy with a red grape in well over a year. It ruins the chicken salad. It's so good at other locations!
Great place!
They have the friendliest staff and quick service!
I love the food!! The chicken salad is amazing, and I am adicted to the Fancy Nancy! I do try the other kinds, the spicy cheese ball is good too. They do have this little sugar cookies that if I could I would buy them by the dosen.
Restaurantji Recommends
Ordered a blt and got plain chicken salad on bread
Always a great healthy choice!
I have not tried much of their menu, but what I did try was great. We didn't wait long at all. I was really confusing the lady trying to take my order. She was very sweet and helped me decide what I wanted. They have lots of items on the menu, and I just wanted plain chicken salad. It was good. My husband got a BLT-something. I can't remember exactly what it was. But, it was delicious! I think it was a chicken blt-ranch sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup of the Day Loaded Potato, Chicken Salad Sandwich, Chicken Salad blt, Chicken Salad, Pimento Cheese
Parking: Parking is at the door, or drive thru.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Salad Sandwich, Sandwich, Chicken Salad
I had an amazing experience!! Great
Atmosphere: 5
Food: 5
Service: 5
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