Dairy Queen Grill & Chill
7584 US-72, Madison
(256) 890-0802
Recent Reviews
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Always delicious
Atmosphere: 5
Food: 5
Service: 5
Stopped by drive thru and got dessert
Food: 4
Service: 4
Fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
Perfectly cooked hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Normally just get a blizzard. Delicious.
Rude employees
Atmosphere: 1
Food: 1
Service: 1
Great food and service
Atmosphere: 4
Food: 5
Service: 5
Didnt even eat here. Took my son inside the bathroom to wash his hands so we could eat. The bathroom was disgusting. There was piss all over the walls. Mold under the sink. There wasn't any soap to wash your hands, and everything else was generally filthy. If this is where employees are expected to wash their hands then the food is not safe to eat. The restaurant itself was pretty dirt as well. The floors were filthy, and there were napkins and trash everywhere.
Atmosphere: 1
Food: 1
Service: 1
If you are specifically going for blizzards, THIS is the Madison location to go to - they do it right and are super friendly at the counter! We go every week after the other location in Madison shorted us repeatedly on candy pieces, even after asking and paying for extra. This location will make sure it’s done right, right down to the very last spoonful without having to ask for anything extra! Bravo!
We went tonight for dessert. The new owners really impressed us. It was spotless inside! The ice cream was delicious!!
Restaurantji Recommends
The lady that was working the window on 1/23/25 was not professional at all. Some how when she was giving the receipt and card back to us it slipped out and fell into our car. When telling her we didn't have our card she said I gave it to you and walked off. We searched and still did not see the card so we waited to ask again. She seemed annoyed that we were concerned that we did have our card nor did she even say let me look to see if it is still on the counter. She saw us still sitting there and would not return to the window. We pulled ahead to get out and look for the card. We found the card but the way she handled the situation was like get out of my line I told you I gave you your card so go. No compassion or concern. Teach your employees how to properly hand the customers their cards. Nobody can afford to loose cards right now. Because however she thought she handed our card back failed and no cards should ever just slip out and fall in one's car.
Atmosphere: 1
Food: 3
Service: 1
We love the Blizzards.
Atmosphere: 2
Food: 3
Service: 3
Service was horrible. There were 2 high school age girls at the cash register, initially they didn't even acknowledge my daughter and I standing in front of them because they were talking. Then one asked what we wanted "what is your order", I told her I was still deciding, literally 7 secs later she ask me again "are you ready what is your order". I looked at her in disbelief and looked back at the menu. The way she asked the way she looked... it was ALL RUDE! Will never go to this location again!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chocolate Dipped Cone
It’s clear we did not get the cake we ordered…. Going to be calling management on Monday.
Workers are so friendly and always take time to make you feel welcomed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Hamburger
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