Dunkin'
11212 County Line Rd Suite A, Madison
(256) 503-5124
Recent Reviews
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It’s coffee, but it’s inconsistent coffee. They don’t get the order right half the time, and are not friendly at all.
Atmosphere: 1
Food: 2
Service: 1
Got a Boston cream that had no filling. Next time the cashier cut it open to make sure it had cream in it and was super nice.
Atmosphere: 3
Food: 4
Service: 5
Not sure what changed but they are SO much better! Kind, fast, fresh. It's like a whole new store!
Atmosphere: 5
Food: 5
Service: 5
Omg yummm Perfect my pumpkin ice coffee is delicious not too overpowering the sugar so everyone knows is liquid its Not nasty sugar u feel like your eating just too be clear gentlemen was honest at the drive-thru best way too get it ill definitely be back nice workers clean location.
Atmosphere: 5
Food: 5
Service: 5
Poorly trained staff doesn't know how to log in and operate two registers at once or understand the concept of first come first served.
The donuts were good, but I won't be back anytime soon.
Atmosphere: 1
Food: 4
Service: 1
Super nice people. I rarely go to Duncan and didn’t know my way around the menu and they were very patient explaining all of my options.
Atmosphere: 5
Food: 5
Service: 5
My wife ordered a coffee & donut with cash but no receipt was given. She was next handed her coffee - with no donut. When she asked for the donut she paid for they wanted to see the receipt - which she didn’t have because they didn’t give it to her earlier. The employee then closed the window & moved elsewhere. Unfortunately my wife didn’t have time for any more BS so had to leave promptly. Absolutely bizarre employee behavior over a single donut.
Atmosphere: 1
Food: 1
Service: 1
The workers are always friendly and their place is always clean. They make excellent frozen coffees at this location 🥰
Atmosphere: 3
Food: 4
Service: 4
When I come in here, I'm lifted into heaven. The people that work here are the reason I continue to wake up earlier than I have to in the morning. Get the funk up here.
Atmosphere: 5
Food: 5
Service: 5
This is a Dunkin very close to my house and unfortunately every time we have gone they are out of almost every item, and the staff is rude and not friendly. My husband and I went to get donuts for some friends and it was a terrible trip from start to finish. Please go to any other location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
One Star: A Tragedy in Four Acts
By Moira R., Discerning Patron and Survivor of Culinary Betrayal
Oh, where to begin this woeful tale of dashed hopes and desecrated breakfasts?
Act I: The Wait
Upon entering what I believed to be a reputable establishment of morning sustenance, I was instead met with an interminable purgatory of waiting. The line, stagnant as a taxidermied cat, crawled along with all the urgency of a moody sloth on holiday. Minutes turned into epochs. I believe I missed the birth of a civilization waiting for a simple toasted bagel.
Act II: The Bagel—a Carb Catastrophe
Ah, the bagel. A staple! A trusted friend of the tired and under-caffeinated! But what was delivered to me? A circular abomination so stale, so distressingly unyielding, I considered using it to re-shingle the guesthouse roof. I bit into it and heard a crack—unclear whether it came from the bagel or my own molar.
Act III: Cream Cheese Roulette
Consistency? An illusion. One morning I received what I can only describe as a vat of cream cheese—an entire dairy farm’s worth of spread slathered between two dry discs of sadness. The next? A whisper. A ghost of dairy. A philosophical concept of cream cheese. Was I supposed to ask for a microscope to detect it?
Act IV: The Iced Coffee of Disappointment
The final affront came in a cup of iced coffee so weak, so listless, it might as well have been the ghost of caffeine past. I took a sip and felt nothing. Not even betrayal. It was, quite literally, flavored water. I’ve imbibed stronger potions during tech rehearsals.
In summation, this Dunkin’ is not a sanctuary, but a den of despondency masquerading as a breakfast nook. I shall not return. Not even for the novelty.
Moira out.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Dozen Donuts
Went there this morning to try their coffee, try try a different place, didnt get what i asked for wont do that again. I ordered a large and i rxpected it to be filled up, nope....it was mostly foam. The donut holes were good though
Atmosphere: 1
Food: 1
Service: 1
The worst Dunkin in America and possibly the world
Atmosphere: 1
Food: 1
Service: 1
Every time I go through the drive-through, there is never anything in stock. If you don't have anything else have glazed donuts they never have them. I will even go down the list at what they do have they always tell me everything is out how can it be the middle of the day and you're out of donuts and that is what you sell you walk in they don't speak to you. you're standing at the register for five minutes before they even come to the register and when they come to the register, they don't even speak. They just look at you waiting on you to start placing your order
Atmosphere: 1
Service: 1
Sourdough breakfast sandwich is really good.
Atmosphere: 4
Food: 5
Service: 5
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