Jersey Mike's Subs in Madison

“Listen here! I’ve been going to Jersey Mikes for YEARS - I’ve had good experiences and I’ve had not so good customer service. Today (Sept. 18th 2025 at 11:30am) was my first visit at this specific location and I have to say everything was above and beyond excellent.

First of all, the blonde lady with the bun greeted every customer who came in the door, asked every person in line how their day was going, and thanked every customer when they left. She is a prime example of superb customer service and honestly deserves a raise. Whatever she is getting paid, it needs to be higher - she is a rare find these days! Y’all better know her value and don’t let her go.

The dark skinned gentleman who made my sandwich was lovely as well. The ingredients were fresh, the bacon was crispy and soooo good.

The shop was clean and inviting. Tables were clean. The team was working steadily and focused on their work the whole time I was there.

This is the best Jersey Mike’s location I’ve ever been to overall. Nice work y’all 👏🏼 I will be back!“

“I really like this location a lot and have a great experience every time I visit. I must ask, is there a reason why the vegetables/sides are always uncovered? It seems so unsanitary, especially when it gets warm and bugs are lingering around. I don’t understand why a plastic covering of some sort is not required. It would be much better to cover the food. Just a suggestion.“