KFC
8966 Madison Blvd, Madison
(256) 772-7010
Recent Reviews
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The missing star is mostly for corporate, who needs to do something about how janky and rundown the exterior looks. The food is always good and prepared to order, and I've never had an issue with the staff. We only ever order drive-thru or mobile, so no clue what the inside is like.
Atmosphere: 5
Food: 5
Service: 5
Punctual!
We ordered the new honey barbecue sandwiches tonight with potatoe wedges and a lady came out and told us she made sure everything was accurate with our order and said she also prepared it for us. It was the best meal we've taken home from a KFC location! Thank you for the awesome experience!
Atmosphere: 5
Food: 5
Service: 5
The worst experience ever truly a waste of 40.it took 25 minutes to get our order the good was burnt and tasted terrible they were 6 employees and they All were incompetent.a piece chicken was left in the fryer and instead of fixing the problem they continued to fry food in it the original chicken looked like Cajun chicken it was tough to chew. They forgot about our order I had to remind them to make the order and stand at the counter to make sure they did it will never return to this kfc ever again. It's obviously mistreatment of customers
Atmosphere: 1
Food: 1
Service: 1
Burnt and dried out macaroni and cheese. Order totally wrong. Employees that have no clue of what they are doing. Bad management. Do not go here to eat. Really this location needs to be shut down. KFC is a total joke now.
Atmosphere: 1
Food: 2
Service: 1
KFC is no longer the place some of us grew up with. The service at various locations is great, but the chicken, specifically the original recipe is either unavailable or so UNDER cooked, you end up throwing it away. Should I see glops of doughy flour throughout the skin. Didn't use to. Very disappointed. If I have to wait for original recipe, I would much rather get a cooked product.
Atmosphere: 4
Food: 1
Service: 5
Please throw away the old oil and serve chicken thighs, not pigeon thighs.
I think the people make you feel good and give you very good service especially Jacquees and Aiden and AJ cook that chicken to perfection !!!!!!
Atmosphere: 5
Food: 5
Service: 5
Stopped in today for lunch, ordered the old honey bbq tender meal since it's back now. They need to immediately discontinue it again if that's the best they can do, the tenders that I got in my box did not resemble the ones on the menu in the slightest, tough and chewy absolutely horrible, the only thing edible from the meal was the biscuit and the potato wedges, and had to pull forward and wait over 10 mins for the wedges to cook.
Atmosphere: 2
Food: 1
Service: 2
It was ok ...had better. Ordered 2 piece chicken (with breast and leg) received a thigh and leg.
Restaurantji Recommends
Just pulled to the drive thru. 16 minute wait for chicken. Only making original recipe. What's the point of a chicken place not having chicken.
Horrible! I really tried to give this KFC location chance after chance and they let me down each time!!!!
The workers were loud and arguing with each other. I won't go back.
Super friendly staff and quick service.
The service was fast, workers were kind, but the food was kind of lacking that Pazazz.
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