Krystal

8790 Madison Blvd, Madison
(256) 772-8993

Recent Reviews

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Walter Rice

Food was great, just higher than I think it should be.

Food: 4

Service: 4

Mercer Russell

Amazing french fries! (Go after the lunch rush when they change the oil!) Burgies are small and tasty. You WILL MONCH

Atmosphere: 3

Food: 5

Service: 4

Cedrick Grace

My food was cold the worker unhappy like it was my fault that this was the career they chose 🙃

Atmosphere: 2

Food: 2

Service: 2

Curtstein Luckett

This is the worst Krystal ever. My friend and I walked inside Krystal on Friday night while the door was unlocked and the employees were hanging around just chilling and told us to walk out because they were closed on the inside. They acted like we were a nuisance and they didn't want us ordering food.

Atmosphere: 1

Service: 1

Abby Armstrong

They are rude! They wouldn’t do a 24 pack just bc they didn’t want to. I would not come here at all! Very disrespectful and lazy!

Atmosphere: 1

Food: 1

Service: 1

Amy Curtis

The dude working the window tonight was rude as all get out and got our order wrong and rushed us while ordering won’t be back

Nick Pharris

The drink was bad and the order was shorted

Amanda Payne-Zaugg

Went to eat a late lunch around 2 in the afternoon and was told the dining room was closed until the floor dried because they just mopped. Do wet floor signs not exist? Extremely ridiculous.

Atmosphere: 1

Service: 1

Jeff Jones

Went to the drive thru and the lady asked for my order and as I try to always do I asked how she was one word response fine. I enjoy chili on my burgers so I asked were they serving chili and before I could finish my question she said rather nasty not until winter. I pulled up to the window didn't speak just told me my price, my card was declined because I didn't move my money over before I got there, that's on me. I moved the money and handed her the card she handed me my card back and then my food.I checked the food and as I was doing so she let out a very loud and noticable huff, I asked her if she was having a bad day she said very rudely no and slammed the window. I am in the retail business and would never allow an employee to interact this way with a customer. Shame on this company for allowing that type of attitude.

Food: 4

TAYLOR0ACOUSTIC

Terribly attitude and terrible service 0/10 and I received my food looking like a bag of trash

Atmosphere: 1

Food: 1

Service: 1

Matthias Geiger

Not sure if it is only this location, the Krystal buns seemed to be getting smaller and the meat does not covered the bun and is getting thinner. I have seen thicker smashed burgers. The single price for one is $1.79. That is 80 cents per bit. This will be the last time I will get this over priced bun (no meat to speak of) with a pickle.

Atmosphere: 2

Food: 1

Service: 3

Marie

Food was fine and service was okay. Quiet place

Atmosphere: 3

Food: 5

Service: 3

Michele Gunn

Lobby was closed. Lady came out and said she was the only one working. Not sure if there was kitchen staff. Wait was not too long. Food was just as expected....my husband loves them.

I appreciate the employee telling us they were short staffed. We knew to expect a wait.

Food: 5

Service: 5

Henderson's Adventures

Food seemed days old and tasted gross. The staff was sketchy and not friendly at all

Atmosphere: 1

Food: 2

Service: 1

Freda Ingram

Went to this Krystal on Wednesday night around 8:30 pm. Dining room was closed so went to drive through. Was told they were not taking any more orders. Sign on restaurant states they are supposed to be open until 12 am. This location desperately needs help

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