I visited this location on Friday 1/30. I ordered a BBQ Chicken Pizza with xtra cheese and sauce. This is what I got an under cooked pizza, cheese not melted, dough undercooked, with a whole bottle of BBQ sauce on it. When I called, I was told we can remake it or refund your money pick one. The manager would not tell me his name, and they have still not refunded me my money. I will NEVER EVER go to this pizza chain again.
Atmosphere: 1
Food: 1
Service: 1
James Slobojan
The pizzas are generally good but the quantity of the toppings never meets what the photos indicate. More often than not the toppings are skimpy. The other issue, it appears no one knows how to cut a pizza. The slices are generally odd sized and off center almost as if someone is cutting the pizza with their eyes closed. So you end up trying to re-cut the pizza to normal servable sizes.
Roy Ferrante
Consistently good pizza. Good service. My go to place when feeding a crowd. They always do a good job. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Andy C.
Used to be much better, but they're obviously shrinkflationing now, or the workers just don't care. Customer service is still good at the window. There are boxes stacked everywhere inside, so I'm not sure if it's even open.
Atmosphere: 4
Food: 3
Service: 4
Jeremy Shelley
Great food but weird when I picked it up. Most of the staff were taking up the seating close to the counter.
Atmosphere: 3
Food: 5
Service: 4
B (B)
Best Marcos in town!
Atmosphere: 5
Food: 5
Service: 5
Nikki Gaitor
I find it so rude that the driver was asking for a TIP before the pizza was even in my hand good. Didn’t even give me time to say Thank you or anything. Very unprofessional! Do better! I had his tip money in my pocket, he didn’t even give me time to sit the pizza down to get it out.
Mary Nurse
I love this Marcos. The pizza is always good and the staff is respectful and polite.
Atmosphere: 4
Food: 5
Service: 5
Susan Merschat
Take out always good for pizza.
Food: 5
Service: 5
carolyn cole
The first time I had the Philly cheese steak sandwich it was awesome today I went to go get the same sandwich and it was disgusting there was no onions no bell peppers hardly any cheese no mayonnaise nothing I was so looking forward to having a Philly cheese steak sandwich from the way it was the first time that didn't happen with that being said that will be the last time that I go to Marco's for a sandwich
Best Pizza I've found in the area. It's no Ciros, but it's really good.
Blaine Higginbotham
Did the standard pepperoni Pizza walk in. It took roughly 10-12 minutes to cook the pizza. The crust tasted like Little Caesars,so tasteless with very slim garlic. The sauce tastes like water down CiCi pizza sauce. The people who was working was teenagers on their phone which is expected. One key element the pepperoni toppings felt burnt in the early stage. Crispy but not in a good way. 4.7 Cost 10 dollars felt I should have saved 3 dollars and went to little Caesars.
richard goble
Love Marcos, was a little disappointed today. There was an extremely large.part.ofnthe edge crust that was void of topping, maybe 2.5nto 3 inches with nothing on it. Normally they are my favorite, but today fell short.
Jean Sanderson
We had home delivery.
Melanie Flynn
Terrible customer service. I ordered a pizza at 5:34pm for delivery. It was ready at 5:45pm. At 6:35pm I called them telling them I had not received the pizza. It sounded like I was disconnected, so I hung up and called back at 6:39pm. The person on the phone apologized and said they were short drivers. I told them I wanted a fresh pizza, since that one has been sitting around for an hour. He assured me he would make sure it was fresh. At 6:44pm I was notified my order was on it's way and the pizza was delivered at 6:54pm. The order was luke warm/room temperature. Here are my issues: 1. They lied. They told me the pizza would be fresh. They did not make another pizza (you can not make and cook a pizza in 5 min). 2. They served me a pizza that had been sitting around for 1 hr. 3. The order was lukewarm/room temperature. 4. If they were short drivers, when they received a delivery order why didn't they contact the customer of a potential delay or wait to cook the order under when they knew the drivers were available? 5. When the order was sitting around with no driver, why didn't they contact me to potentially come get the order? I am very unhappy with how they handled this situation, the fact they didn't do what they said they were going to do, and the quality of the food. Very disappointed.
I visited this location on Friday 1/30. I ordered a BBQ Chicken Pizza with xtra cheese and sauce. This is what I got an under cooked pizza, cheese not melted, dough undercooked, with a whole bottle of BBQ sauce on it. When I called, I was told we can remake it or refund your money pick one. The manager would not tell me his name, and they have still not refunded me my money. I will NEVER EVER go to this pizza chain again.
Atmosphere: 1
Food: 1
Service: 1
The pizzas are generally good but the quantity of the toppings never meets what the photos indicate. More often than not the toppings are skimpy. The other issue, it appears no one knows how to cut a pizza. The slices are generally odd sized and off center almost as if someone is cutting the pizza with their eyes closed. So you end up trying to re-cut the pizza to normal servable sizes.
Consistently good pizza. Good service. My go to place when feeding a crowd. They always do a good job. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Used to be much better, but they're obviously shrinkflationing now, or the workers just don't care. Customer service is still good at the window. There are boxes stacked everywhere inside, so I'm not sure if it's even open.
Atmosphere: 4
Food: 3
Service: 4
Great food but weird when I picked it up. Most of the staff were taking up the seating close to the counter.
Atmosphere: 3
Food: 5
Service: 4
Best Marcos in town!
Atmosphere: 5
Food: 5
Service: 5
I find it so rude that the driver was asking for a TIP before the pizza was even in my hand good. Didn’t even give me time to say Thank you or anything. Very unprofessional! Do better! I had his tip money in my pocket, he didn’t even give me time to sit the pizza down to get it out.
I love this Marcos. The pizza is always good and the staff is respectful and polite.
Atmosphere: 4
Food: 5
Service: 5
Take out always good for pizza.
Food: 5
Service: 5
The first time I had the Philly cheese steak sandwich it was awesome today I went to go get the same sandwich and it was disgusting there was no onions no bell peppers hardly any cheese no mayonnaise nothing I was so looking forward to having a Philly cheese steak sandwich from the way it was the first time that didn't happen with that being said that will be the last time that I go to Marco's for a sandwich
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Best Pizza I've found in the area. It's no Ciros, but it's really good.
Did the standard pepperoni Pizza walk in. It took roughly 10-12 minutes to cook the pizza. The crust tasted like Little Caesars,so tasteless with very slim garlic. The sauce tastes like water down CiCi pizza sauce. The people who was working was teenagers on their phone which is expected. One key element the pepperoni toppings felt burnt in the early stage. Crispy but not in a good way. 4.7 Cost 10 dollars felt I should have saved 3 dollars and went to little Caesars.
Love Marcos, was a little disappointed today. There was an extremely large.part.ofnthe edge crust that was void of topping, maybe 2.5nto 3 inches with nothing on it. Normally they are my favorite, but today fell short.
We had home delivery.
Terrible customer service. I ordered a pizza at 5:34pm for delivery. It was ready at 5:45pm. At 6:35pm I called them telling them I had not received the pizza. It sounded like I was disconnected, so I hung up and called back at 6:39pm. The person on the phone apologized and said they were short drivers. I told them I wanted a fresh pizza, since that one has been sitting around for an hour. He assured me he would make sure it was fresh. At 6:44pm I was notified my order was on it's way and the pizza was delivered at 6:54pm. The order was luke warm/room temperature. Here are my issues: 1. They lied. They told me the pizza would be fresh. They did not make another pizza (you can not make and cook a pizza in 5 min). 2. They served me a pizza that had been sitting around for 1 hr. 3. The order was lukewarm/room temperature. 4. If they were short drivers, when they received a delivery order why didn't they contact the customer of a potential delay or wait to cook the order under when they knew the drivers were available? 5. When the order was sitting around with no driver, why didn't they contact me to potentially come get the order? I am very unhappy with how they handled this situation, the fact they didn't do what they said they were going to do, and the quality of the food. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
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