Outback is typically a great place. On this particular night it seemed disorganized and took over an hour to get food. Beer taps were not working. Some customers were just leaving after a while of not getting their food.
Atmosphere: 3
Food: 4
Service: 1
Mary Allman
Arrived about 3 pm for a late lunch/early dinner. One of 3 tables being served. Seated immediately and waited on by an attentive server quickly
Atmosphere: 5
Food: 5
Service: 5
LaToya Cawthon
Food was great, packaged well, great portion and had everything I ordered.
Atmosphere: 5
Food: 5
Service: 5
Robert Brown
Left after not getting served 45 min after ordering. Just a couple of sirloins, nothing special.
Atmosphere: 3
Food: 1
Service: 3
Jaymes Collins
Tonight I had the absolute displeasure of trying Outback. We arrived around 7:20pm to a restaurant that was far from busy—yet somehow still a mess. The hostess stand was empty, and all the hostesses were sitting in a booth in the back right corner. Weird choice considering the front of the house looked like a disaster. Trash on the floor, dirty surfaces… and of course the first thing I thought was, “If this is what the front looks like, I don’t even want to imagine the kitchen.”
We were seated and greeted by our server. Drinks came out fine, and we ordered our food shortly after. While we waited—easily 10–15 minutes—the table behind us placed their order. Around the same time, another table was seated. By the time we’d been waiting close to 30 minutes with no food, both of those tables (who ordered well after we did) had already gotten theirs.
Our food didn’t show up for almost 50 minutes. And when it finally did, my “medium” filet somehow ranged from nearly raw on one side to well-done on the other. Impressive in the worst way possible.
At that point, I was ready to leave. I went up front and asked for a manager. After waiting nearly 10 minutes, a guy walks up and just… stands there. No “Hello,” no “I’m the manager,” no “How can I help?” Just awkward silence. I finally had to ask if he was the manager—he said yes. I explained the situation, and his response was, “Well, there’s nothing else we can do for you here.”
Fantastic hospitality, right? 😂
He didn’t offer to remake the food. Didn’t apologize. Didn’t attempt to fix anything. Couldn’t even explain the ridiculous wait time. Our server actually stepped up more than he did—she admitted the kitchen was messing up orders and confirmed we had waited a very long time.
If that guy was the GM, God help that location. If he wasn’t, he absolutely shouldn’t be left in charge of speaking to guests.
I haven’t been to Outback in years, and after tonight, they’ve solidified exactly why. I won’t be trying it again anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Melissa Hart
Our meal was delicious and our server, Colby, was incredibly gracious. Wonderful experience.
Atmosphere: 5
Food: 5
Service: 5
Dayna D
Food was great. Husband had one of the better sirloin steaks he had in a long time.
Only complaint was the food took too long to come out of the kitchen. We were not in a hurry, but also not planning on spending over an hour for lunch when they weren't that busy.
Tamie Cawley
We were very impressed! Delicious food & great drinks! I got the chicken & shrimp made with the toowamba seasoning. Told them to keep the chicken & add more shrimp! It was delicious! The chef & bartender were terrific!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Bloomin' Onion, Bone in Ribeye, House Side Salad, Chicken and Shrimp Pasta
perry perron
Food and service was good. Only issue was with French onion soup. Extremely salty and not hot enough to melt the solid disc of parm cheese floating on top.
Everything was phenomenal...the food was freshly prepared and the service was exceptionally executed
Atmosphere: 5
Food: 5
Service: 5
Matt Howell
Jay the server was awesome. The food was good but jay.... excellent. I want him as a server every time I come in.
Atmosphere: 5
Food: 5
Service: 5
Harper Blackburne
The staff were very friendly and the food was AMAZING!! The atmosphere was classic of outback! Makes you hungry and ready to eat a delicious meal!!
Atmosphere: 4
Food: 4
Service: 5
Stacey Adams
Idr the servers name but he was great. Food was also really good, it came out really fast. Convenient location too. I didn’t realize there were so many places to eat over here.
Outback is typically a great place. On this particular night it seemed disorganized and took over an hour to get food. Beer taps were not working. Some customers were just leaving after a while of not getting their food.
Atmosphere: 3
Food: 4
Service: 1
Arrived about 3 pm for a late lunch/early dinner. One of 3 tables being served. Seated immediately and waited on by an attentive server quickly
Atmosphere: 5
Food: 5
Service: 5
Food was great, packaged well, great portion and had everything I ordered.
Atmosphere: 5
Food: 5
Service: 5
Left after not getting served 45 min after ordering. Just a couple of sirloins, nothing special.
Atmosphere: 3
Food: 1
Service: 3
Tonight I had the absolute displeasure of trying Outback. We arrived around 7:20pm to a restaurant that was far from busy—yet somehow still a mess. The hostess stand was empty, and all the hostesses were sitting in a booth in the back right corner. Weird choice considering the front of the house looked like a disaster. Trash on the floor, dirty surfaces… and of course the first thing I thought was, “If this is what the front looks like, I don’t even want to imagine the kitchen.”
We were seated and greeted by our server. Drinks came out fine, and we ordered our food shortly after. While we waited—easily 10–15 minutes—the table behind us placed their order. Around the same time, another table was seated. By the time we’d been waiting close to 30 minutes with no food, both of those tables (who ordered well after we did) had already gotten theirs.
Our food didn’t show up for almost 50 minutes. And when it finally did, my “medium” filet somehow ranged from nearly raw on one side to well-done on the other. Impressive in the worst way possible.
At that point, I was ready to leave. I went up front and asked for a manager. After waiting nearly 10 minutes, a guy walks up and just… stands there. No “Hello,” no “I’m the manager,” no “How can I help?” Just awkward silence. I finally had to ask if he was the manager—he said yes. I explained the situation, and his response was, “Well, there’s nothing else we can do for you here.”
Fantastic hospitality, right? 😂
He didn’t offer to remake the food. Didn’t apologize. Didn’t attempt to fix anything. Couldn’t even explain the ridiculous wait time. Our server actually stepped up more than he did—she admitted the kitchen was messing up orders and confirmed we had waited a very long time.
If that guy was the GM, God help that location. If he wasn’t, he absolutely shouldn’t be left in charge of speaking to guests.
I haven’t been to Outback in years, and after tonight, they’ve solidified exactly why. I won’t be trying it again anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Our meal was delicious and our server, Colby, was incredibly gracious. Wonderful experience.
Atmosphere: 5
Food: 5
Service: 5
Food was great. Husband had one of the better sirloin steaks he had in a long time.
Only complaint was the food took too long to come out of the kitchen. We were not in a hurry, but also not planning on spending over an hour for lunch when they weren't that busy.
We were very impressed! Delicious food & great drinks! I got the chicken & shrimp made with the toowamba seasoning. Told them to keep the chicken & add more shrimp! It was delicious! The chef & bartender were terrific!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Bloomin' Onion, Bone in Ribeye, House Side Salad, Chicken and Shrimp Pasta
Food and service was good. Only issue was with French onion soup. Extremely salty and not hot enough to melt the solid disc of parm cheese floating on top.
Atmosphere: 5
Food: 4
Service: 4
Great service, great food, great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything was phenomenal...the food was freshly prepared and the service was exceptionally executed
Atmosphere: 5
Food: 5
Service: 5
Jay the server was awesome. The food was good but jay.... excellent. I want him as a server every time I come in.
Atmosphere: 5
Food: 5
Service: 5
The staff were very friendly and the food was AMAZING!! The atmosphere was classic of outback! Makes you hungry and ready to eat a delicious meal!!
Atmosphere: 4
Food: 4
Service: 5
Idr the servers name but he was great. Food was also really good, it came out really fast. Convenient location too. I didn’t realize there were so many places to eat over here.
Atmosphere: 4
Food: 4
Service: 5
The food was so delicious
Atmosphere: 5
Food: 5
Service: 5
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