Honestly my last time dealing with this location. The serving sizes are so small. 5 pieces of chicken in the kung pao. The chow mein amount was two fork fulls. Over it.
Melissa Jones
Great place to dine!!!
Ms. PadStyle
It’s 100 degrees in the shade it’s taking 40min to get the food. I have literally been in the line for 30 min. This is bad business and you can’t pull off because you are stuck in the line waiting. Do better Panda Express.
Rita Pauley
This was my 2nd and final trip. I waited in drive through for 12 minutes and was the 5th car to back out and go elsewhere. Same situation the 1st time I visited. I will never, ever return.
Andrew Anthony
Went here for the first time while in Alabama. Drive thru order of Kung Pao bowl was awesome and priced well too. The staff is very friendly. Cannot wait to return.
Adena Foster
Two hours from closing and they’re out of almost everything!!! And don’t do a mobile order and pay ahead of time because you not only can’t get your food, you can’t get a refund either.
Emily M.
The food was a huge let down for me! The chicken was over cooked, and the beef was not tender. This was a one and done for us. 😕
Ms. Charlea
The best experience tonight at this location. Andrew was professional, funny, respectful, and thoughtful! He's the kind of young man I'd love to date my daughter when she's old enough. Hands down the beat customer service by far from any location I've ever been to, and I've loved in many states. Great job hiring Andrew, and thank you for a great experience after a long wait in the drive-thru! Thank y'all so much!
Atmosphere: 5
Food: 5
Service: 5
Ryan
I had a frustrating experience at Panda Express recently. There was absolutely no signage informing us that the drive-through was closed. We ended up stuck in the line for 15 to 20 minutes, only to find out that we had to order inside. Once we got inside, we had to wait even longer for our food. It was a huge inconvenience, especially considering there was no warning or communication about the drive-through being unavailable. I expect better customer service and clearer signage from a well-established chain like Panda Express.
Recommended dishes: Steak, Breast, Sweet and Sour Chicken, Broccoli in Garlic Sauce, Shrimp and Steak New Dish, Fried Rice Chicken and Green Beans and Walnut Shrimp, Cream Cheese Rangoons 3, String Bean Chicken, Chicken Egg Roll
Casey Alexander
Food is good, but they always seem to be out of dishes and don't keep up with them. Service is ok, not the best but not the worst.
Atmosphere: 4
Food: 5
Service: 3
Juston Bohannan
When I went it was very busy so of course I had to wait for a little while. While I was waiting, I noticed that there was one of the workers who was doing a great job of moving things along. I observed as this person was kind and respectful to her employees as well as customers. This restaurant gets extremely busy and serves a great deal of people. I've seen some of the other reviews criticizing the length of time it takes to get their food, but considering the number of people that this restaurant serves, I think they are doing a great job! Geneva, the manager that I observed while I waited, is an excellent manager who does very well in a high stress situation! Panda Express is very lucky to have her working for them. P.S. The food was also very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein, Cream Cheese Rangoons, Cream Cheese Rangoons 3, Family Feast - 2 Full Sides, Honey Walnut Shrimp, Chicken Egg Roll
renny medved
My wife just had some chicken from here that was completely undercooked. Raw in the middle. Absolutely disgusting.
We haven't always had great experiences from here, but this will definitely be the last straw.
Kacee Kacee
Done spending my hard earned money here. The food was not at all tasteful. The lo mein was tasteless and DRY. The broccoli was overcooked in the beef and broccoli, just a waste. i should have gone elsewhere like I planned. That was my last attempt at giving them a chance. Done!
The chicken teriyaki was mostly fat.
Honestly my last time dealing with this location. The serving sizes are so small. 5 pieces of chicken in the kung pao. The chow mein amount was two fork fulls. Over it.
Great place to dine!!!
It’s 100 degrees in the shade it’s taking 40min to get the food. I have literally been in the line for 30 min. This is bad business and you can’t pull off because you are stuck in the line waiting. Do better Panda Express.
This was my 2nd and final trip. I waited in drive through for 12 minutes and was the 5th car to back out and go elsewhere. Same situation the 1st time I visited.
I will never, ever return.
Went here for the first time while in Alabama. Drive thru order of Kung Pao bowl was awesome and priced well too. The staff is very friendly. Cannot wait to return.
Two hours from closing and they’re out of almost everything!!! And don’t do a mobile order and pay ahead of time because you not only can’t get your food, you can’t get a refund either.
The food was a huge let down for me! The chicken was over cooked, and the beef was not tender. This was a one and done for us. 😕
The best experience tonight at this location. Andrew was professional, funny, respectful, and thoughtful! He's the kind of young man I'd love to date my daughter when she's old enough. Hands down the beat customer service by far from any location I've ever been to, and I've loved in many states. Great job hiring Andrew, and thank you for a great experience after a long wait in the drive-thru! Thank y'all so much!
Atmosphere: 5
Food: 5
Service: 5
I had a frustrating experience at Panda Express recently. There was absolutely no signage informing us that the drive-through was closed. We ended up stuck in the line for 15 to 20 minutes, only to find out that we had to order inside. Once we got inside, we had to wait even longer for our food. It was a huge inconvenience, especially considering there was no warning or communication about the drive-through being unavailable. I expect better customer service and clearer signage from a well-established chain like Panda Express.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Great service and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Breast, Sweet and Sour Chicken, Broccoli in Garlic Sauce, Shrimp and Steak New Dish, Fried Rice Chicken and Green Beans and Walnut Shrimp, Cream Cheese Rangoons 3, String Bean Chicken, Chicken Egg Roll
Food is good, but they always seem to be out of dishes and don't keep up with them. Service is ok, not the best but not the worst.
Atmosphere: 4
Food: 5
Service: 3
When I went it was very busy so of course I had to wait for a little while. While I was waiting, I noticed that there was one of the workers who was doing a great job of moving things along. I observed as this person was kind and respectful to her employees as well as customers. This restaurant gets extremely busy and serves a great deal of people. I've seen some of the other reviews criticizing the length of time it takes to get their food, but considering the number of people that this restaurant serves, I think they are doing a great job!
Geneva, the manager that I observed while I waited, is an excellent manager who does very well in a high stress situation!
Panda Express is very lucky to have her working for them.
P.S. The food was also very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein, Cream Cheese Rangoons, Cream Cheese Rangoons 3, Family Feast - 2 Full Sides, Honey Walnut Shrimp, Chicken Egg Roll
My wife just had some chicken from here that was completely undercooked. Raw in the middle. Absolutely disgusting.
We haven't always had great experiences from here, but this will definitely be the last straw.
Done spending my hard earned money here. The food was not at all tasteful. The lo mein was tasteless and DRY. The broccoli was overcooked in the beef and broccoli, just a waste. i should have gone elsewhere like I planned. That was my last attempt at giving them a chance. Done!
Atmosphere: 4
Food: 1
Service: 4
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