Panera Bread
8179 Hwy 72 W, Madison
(256) 721-7831
Recent Reviews
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Super nice place and the super nice drive-through worker named Morgan was very friendly with us
Atmosphere: 5
Food: 5
Service: 5
Wanted to say the girl at the window with long blonde hair and glasses deserves a huge raise. I waited in the drive through for 20 minutes (literally) and was mad by the time i got to the window. She completely turned my anger around before I could even complain. She was extremely polite, courteous and made me smile by making me laugh. She definitely likes her job! Wish I would have thought to ask her name.
Atmosphere: 5
Food: 5
Service: 5
Very good food.
Atmosphere: 5
Food: 5
Service: 5
Went at 5:50 pm on Sunday. Upon entering the store you were met by an overpowering smell of BURNT food. Waited a couple of minutes for someone to come to the register to take our order.
We were not greeted or acknowledged that we had to wait. I placed my order for soup bread bowl of creamy tomato. Was told we are out of soup.
So we left.
Service: 1
I love Panera! I have only given one bad review and this is not one of them.
You are welcomed in. Ordering is quick. Getting your stiff is also quick and easy.
Depending on when you come, seating is easily available.
Atmosphere: 5
Food: 5
Service: 5
Great friendly smiling staff running drive thru!!!
Atmosphere: 5
Food: 5
Service: 5
Used to be pretty good. After private equity started squeezing every penny, downhill. Don’t waste your money.
Great food and pastries. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Service was so slow. Ordered a ciabatta egg, cheese and sausage sandwich and she put I wanted no sausage when I wanted no cheese. Ordered a smoothie and it has literally ice cubes in it.
Atmosphere: 3
Food: 2
Service: 2
Rude employees 😡
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We’ve went to panera probably 3 times in the last week since we moved and love it. Panera Bread back home was always my favorite stop for studying and hanging out with friends (it was also my first job lol). Me and my husband love to come in and talk or plan things out at panera. The atmosphere is always great and quiet, so is the service. The food comes out quick and it is always clean inside (the 3 or so times we’ve been to the one in Madison).
Atmosphere: 5
Food: 5
Service: 5
Really excellent food. The service is limited to front desk only.
Atmosphere: 4
Food: 5
Service: 4
First time in this particular location and I will DEFINITELY be back!!!! I had a few extra minutes to kill before heading to an appointment so I ate in. Worth it!!!! The staff was friendly and the atmosphere was AMAZING!!!!
Actually made my day....
Atmosphere: 5
Food: 5
Service: 5
fast service, great food
My husband and I stopped in for a late lunch today. We were greeted by an awesome young lady. She was so sweet and helpful. The manager also helped and was very pleasant. Checking in on us to make sure everything was good. The food was great and tasted so fresh. The atmosphere was wonderful. We’ll definitely be back. Nice job Panera🤗
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