TS is my favorite restaurant chain in recent years, and this is consistently the best Tropical Smoothie in Huntsville. They always deliver quality sandwiches and wraps, which cannot readily be said for the other cafes. Employees are always prompt and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Juice
KiKi Smith
I order online at 10:36am. But didn't realize I ordered ar the wrong location. I immediately called the store only to get the operator stating the number is now changed. I had to drive from Decatur, Ala after I got off work to this location to get my refund. The manager, and employee was not apologetic at all for the inconvenience of the phone line not working to serve customers! He voided my order. And sent me on my way. Very unprofessional.
Simeria Bowen
I wish I could give 0 stars. We went to the store at 8 40 and they refused us service, they don't close until 9pm. I explain to the girls that was working that we still had 20mins, she said well they stop serving at 8 30. As we were walking out, they started cutting all the lights off to look as if they were closed. I'm upset at how the situation was handled because they showed no empthay at all.. it was like they wanted to say get here by 8 30 or don't come at all, even though they close at 9.
Service: 1
Lisa Madden O'Neil
Went for the first time for yesterday for lunch (take-out). I got the pesto chicken flatbread and the Beach Bum smoothie - no turbinado sugar. Sandwich and smoothie were delicious! I thought the value/quality was fabulous and will absolutely become a regular customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Sandwich
Tanner Wood
Smoothie bowls are pre made and frozen. Just go to Nautical Bowls up the road.
Atmosphere: 3
Food: 1
Service: 3
Shequila East
Came to get a smoothie bowl, ready to eat! only to find out their frozen never fresh. Literally had to wait for the bowl to unthaw. Never again.
Tori Howze
Has the potential to be really good, but recently the quality seems to have went down. Their quesidillas in particular being really bad, with them barely having anything in them. Their portions overall seem to be getting smaller.
Atmosphere: 5
Food: 1
Service: 3
Kelly Johnson
My daughter was in your establishment yesterday 7/11/2024 and had ordered an Acai Bowl with no coconut as she is allergic to coconut. Thankfully she looked at what was in the bowl before she ate it because there was coconut in it. We have a copy of the receipt which clearly reads no coconut and the person that took the order was the one that made the order. We also have a picture of the bowl with coconut in it. You might want to make sure your employees pay better attention to what they are doing as this could have been very bad for all if my daughter had not examined the bowl first.
Jessica Morris
All staff was very polite and friendly. I love how large the smoothies are. It’s worth the price and they’re so so yummy.
Atmosphere: 5
Food: 5
Service: 5
Sharon Hernandez
Went in today with my husband, ordered two smoothies, one flatbread, and a cookie; before I pay my husband tells the server/cashier (can’t remember her name but it starts with a G)that he would like for the flatbread to be cut in half, when he says half, he also does the movement with his hand because he talks with his hands, she proceeds to tell him that she understands what half means because she taught 3rd grade or whatever. I have never seen anyone get so defensive and rude out of a simple hand gesture that meant absolutely nothing.
I have been to this location many times but today was the best experience. Gigi is such a sweetheart and goes above and beyond!
Alexis Godfrey
I have been to this location many times but today was the best experience. Gigi is such a sweetheart and goes above and beyond!
Willis Lucero
A small place with a lot of choices for smoothies and other various healthy options. Never been here and I thought I'd give it a try. A decent amount of seating inside and it seems most people get their orders to go. The staff was busy, but friendly and easy going. I wanted something nice and light and I wasn't disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Paradise
Keiara Roberson
When I came in, I waited several minutes just to be greeted with “what would you like”. One guy has his under garments visible, and the one lady that clocked in, didn’t even wash her hands before she started working. NEVER AGAIN?.
TS is my favorite restaurant chain in recent years, and this is consistently the best Tropical Smoothie in Huntsville. They always deliver quality sandwiches and wraps, which cannot readily be said for the other cafes. Employees are always prompt and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Juice
I order online at 10:36am. But didn't realize I ordered ar the wrong location. I immediately called the store only to get the operator stating the number is now changed. I had to drive from Decatur, Ala after I got off work to this location to get my refund. The manager, and employee was not apologetic at all for the inconvenience of the phone line not working to serve customers! He voided my order. And sent me on my way. Very unprofessional.
I wish I could give 0 stars. We went to the store at 8 40 and they refused us service, they don't close until 9pm. I explain to the girls that was working that we still had 20mins, she said well they stop serving at 8 30. As we were walking out, they started cutting all the lights off to look as if they were closed. I'm upset at how the situation was handled because they showed no empthay at all.. it was like they wanted to say get here by 8 30 or don't come at all, even though they close at 9.
Service: 1
Went for the first time for yesterday for lunch (take-out). I got the pesto chicken flatbread and the Beach Bum smoothie - no turbinado sugar. Sandwich and smoothie were delicious! I thought the value/quality was fabulous and will absolutely become a regular customer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Sandwich
Smoothie bowls are pre made and frozen. Just go to Nautical Bowls up the road.
Atmosphere: 3
Food: 1
Service: 3
Came to get a smoothie bowl, ready to eat! only to find out their frozen never fresh. Literally had to wait for the bowl to unthaw. Never again.
Has the potential to be really good, but recently the quality seems to have went down. Their quesidillas in particular being really bad, with them barely having anything in them. Their portions overall seem to be getting smaller.
Atmosphere: 5
Food: 1
Service: 3
My daughter was in your establishment yesterday 7/11/2024 and had ordered an Acai Bowl with no coconut as she is allergic to coconut. Thankfully she looked at what was in the bowl before she ate it because there was coconut in it. We have a copy of the receipt which clearly reads no coconut and the person that took the order was the one that made the order. We also have a picture of the bowl with coconut in it. You might want to make sure your employees pay better attention to what they are doing as this could have been very bad for all if my daughter had not examined the bowl first.
All staff was very polite and friendly. I love how large the smoothies are. It’s worth the price and they’re so so yummy.
Atmosphere: 5
Food: 5
Service: 5
Went in today with my husband, ordered two smoothies, one flatbread, and a cookie; before I pay my husband tells the server/cashier (can’t remember her name but it starts with a G)that he would like for the flatbread to be cut in half, when he says half, he also does the movement with his hand because he talks with his hands, she proceeds to tell him that she understands what half means because she taught 3rd grade or whatever. I have never seen anyone get so defensive and rude out of a simple hand gesture that meant absolutely nothing.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Excellent healthy tasty food choices ?
Atmosphere: 5
Food: 5
Service: 5
I have been to this location many times but today was the best experience. Gigi is such a sweetheart and goes above and beyond!
I have been to this location many times but today was the best experience. Gigi is such a sweetheart and goes above and beyond!
A small place with a lot of choices for smoothies and other various healthy options. Never been here and I thought I'd give it a try. A decent amount of seating inside and it seems most people get their orders to go.
The staff was busy, but friendly and easy going. I wanted something nice and light and I wasn't disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Paradise
When I came in, I waited several minutes just to be greeted with “what would you like”. One guy has his under garments visible, and the one lady that clocked in, didn’t even wash her hands before she started working. NEVER AGAIN?.
Atmosphere: 1
Food: 3
Service: 1
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