I just left from getting breakfast here and they were kicking butt!! 🤩 They were working so hard on this busy Sunday morning. I used to work food service, so I remember how grueling it can be. Specially around holidays. Thank you for all that you do! ♥️
Cw Mooney
Sweet tastes old, poorly maked sandwiches and burgers. Servers also had an attitude.
Janet Byers
Everything was greatì
Agha Gul
Great experience
Love Apryl
Better this time.
Donta Jones
My experience was a very (GOOD) one. There is new Management.It is Super Awesome!!!!👏😃😃😃 A+++++ (LINDA) is a very Nice, Professional,Kind,Loving, Helping the customer out,Great character,knows how to treat people type of person... I watched her as she conducted her business at the job in Moody Alabama. Store #236. She takes the food out to the cars if they are very busy.💯💯💯 A++++ She treats you with respect!!!👏💯 A+++ Very great personality!!A++++ I can see her working at a Corporate Level...She very much fits that for sure.💯👏A+++ She is very well educated!!A++++💯👏 Her crew that she has now is outstanding! A+++++ I repeat,the crew is OUTSTANDING!!!💯👏👏 Just come by and see for yourself.. It's (NOT) the old crew that you once knew. New Manager!!!New people!!! Outstanding service!!!!👏👏👏👏💯💯 LINDA,thank you so much for being very nice to me.I appreciate it.
Heather Lusk
My husband and I wish we could go back to this Jacks, however, after several times of getting home with the food and the order not being correct; it is difficult for us to take another chance. We understand a time or two getting our order wrong, but this had become more of a routine of hoping they can get our order correct. Everyone is nice there, they just have some trouble getting the orders correct (at least the majority of the time we have gone there). I do hope it gets better.
Matthew Grass (Raincat)
Food is great People are great but for the life of them they can't get your order right going through the drive through
S Little
Not like other Jack's. I realize fast food has it''s ups and downs, but last few times has been down, even with a empty dining room.
Mac n cheese looks like someone ate half of it before serving me.
P M
Employees were too busy running their mouths about the juicy gossip surrounding one of their managers. They couldn’t wrap their head around “a number five with one just meat and cheese, and a sweet tea” I suppose. They gave me one plain burger. We went back in and said, “I got the plain burger but you forgot the regular one”. So the apparently incompetent cashier gave me another plain burger. Sad. Couldn’t even do a simple job correctly, let’s hope you get paid your worth.
Atmosphere: 1
Food: 1
Service: 1
Emme
After trying to eat at the Odenville Jacks we came to Moody Jacks hoping it would be better. NOPE!! It's almost like the 2 Jacks got together and decided that Wed. 12/11/24 would be a day of crappy service. As soon as we got in line a man came up to ask for a refund because he had been waiting for his burger for over 15 minutes.
We left and went to Popeyes.
Really disappointed that Jacks restaurants are no longer dependable.
Service: 1
Artulious
I’ve been a loyal customer of Jack’s for many years, often looking forward to their breakfast and lunch offerings. Unfortunately, my recent experiences have left me disappointed. During my last visit, an item was left out of my order. While mistakes happen, the way it was handled was disheartening.
When I called to let them know, I was greeted with a curt and unprofessional “Hello!?” that made me feel undervalued as a customer. It’s disappointing to see this decline in customer service, especially as a longtime patron. I couldn't help but wonder if this behavior stems from inadequate training, a lack of support for employees, or both.
I also reached out to corporate, leaving a voicemail to share my experience, as this isn’t the first time I’ve encountered missing items in my order. Unfortunately, I’ve yet to hear back, which only adds to my frustration.
Jack’s used to be a place I could count on for quality food and service, but it seems to have lost its spark. I hope they take feedback seriously and work to restore the standards that made this establishment a community favorite.
I just left from getting breakfast here and they were kicking butt!! 🤩 They were working so hard on this busy Sunday morning. I used to work food service, so I remember how grueling it can be. Specially around holidays. Thank you for all that you do! ♥️
Sweet tastes old, poorly maked sandwiches and burgers. Servers also had an attitude.
Everything was greatì
Great experience
Better this time.
My experience was a very (GOOD) one.
There is new Management.It is Super Awesome!!!!👏😃😃😃
A+++++
(LINDA) is a very Nice, Professional,Kind,Loving, Helping the customer out,Great character,knows how to treat people type of person...
I watched her as she conducted her business at the job in Moody Alabama.
Store #236.
She takes the food out to the cars if they are very busy.💯💯💯 A++++
She treats you with respect!!!👏💯 A+++
Very great personality!!A++++
I can see her working at a Corporate Level...She very much fits that for sure.💯👏A+++
She is very well educated!!A++++💯👏
Her crew that she has now is outstanding! A+++++
I repeat,the crew is OUTSTANDING!!!💯👏👏
Just come by and see for yourself..
It's (NOT) the old crew that you once knew.
New Manager!!!New people!!!
Outstanding service!!!!👏👏👏👏💯💯
LINDA,thank you so much for being very nice to me.I appreciate it.
My husband and I wish we could go back to this Jacks, however, after several times of getting home with the food and the order not being correct; it is difficult for us to take another chance. We understand a time or two getting our order wrong, but this had become more of a routine of hoping they can get our order correct. Everyone is nice there, they just have some trouble getting the orders correct (at least the majority of the time we have gone there). I do hope it gets better.
Food is great People are great but for the life of them they can't get your order right going through the drive through
Not like other Jack's. I realize fast food has it''s ups and downs, but last few times has been down, even with a empty dining room.
Love going here when I want something different.
Restaurantji Recommends
Mac n cheese looks like someone ate half of it before serving me.
Employees were too busy running their mouths about the juicy gossip surrounding one of their managers. They couldn’t wrap their head around “a number five with one just meat and cheese, and a sweet tea” I suppose. They gave me one plain burger. We went back in and said, “I got the plain burger but you forgot the regular one”. So the apparently incompetent cashier gave me another plain burger. Sad. Couldn’t even do a simple job correctly, let’s hope you get paid your worth.
Atmosphere: 1
Food: 1
Service: 1
After trying to eat at the Odenville Jacks we came to Moody Jacks hoping it would be better. NOPE!!
It's almost like the 2 Jacks got together and decided that Wed. 12/11/24 would be a day of crappy service.
As soon as we got in line a man came up to ask for a refund because he had been waiting for his burger for over 15 minutes.
We left and went to Popeyes.
Really disappointed that Jacks restaurants are no longer dependable.
Service: 1
I’ve been a loyal customer of Jack’s for many years, often looking forward to their breakfast and lunch offerings. Unfortunately, my recent experiences have left me disappointed. During my last visit, an item was left out of my order. While mistakes happen, the way it was handled was disheartening.
When I called to let them know, I was greeted with a curt and unprofessional “Hello!?” that made me feel undervalued as a customer. It’s disappointing to see this decline in customer service, especially as a longtime patron. I couldn't help but wonder if this behavior stems from inadequate training, a lack of support for employees, or both.
I also reached out to corporate, leaving a voicemail to share my experience, as this isn’t the first time I’ve encountered missing items in my order. Unfortunately, I’ve yet to hear back, which only adds to my frustration.
Jack’s used to be a place I could count on for quality food and service, but it seems to have lost its spark. I hope they take feedback seriously and work to restore the standards that made this establishment a community favorite.
Atmosphere: 2
Food: 3
Service: 1
they take way too long and the workers are rude.
Atmosphere: 1
Food: 1
Service: 1
Loading...